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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Nov 17, 2009 #4041 of 10283
    tom-el

    tom-el New Member

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    Dec 12, 2007
    My software version was 9.4. The image I used was from over a year ago.... I forced an update to 11.0d and 157/1367.

    Nice catch, Lew!
     
  2. Nov 17, 2009 #4042 of 10283
    Fortynine

    Fortynine New Member

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    Jan 7, 2006
    No. I did not run any diagnostics on my original drive. How wold I do that?
    In any event, I put the original drive back in the Tivo box and indeed it starts up normally with no problems.

    I'm wondering if I should go through the installation/setup process again.

    Thanks
     
  3. Nov 17, 2009 #4043 of 10283
    flatcurve

    flatcurve New Member

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    Sep 27, 2007
    Chicago
    Download one of the free diagnostic tools from WD here:

    http://support.wdc.com/product/download.asp?groupid=607&lang=en
     
  4. Nov 17, 2009 #4044 of 10283
    Fortynine

    Fortynine New Member

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    Jan 7, 2006
    Thanks for the link. I ran the test and there were no problems found on the original Tivo drive. I think I'll try a re-install and see if that changes anything.
     
  5. Nov 17, 2009 #4045 of 10283
    CraigK

    CraigK (unspecified)

    1,262
    14
    Jun 9, 2006
    North of...
    Decided to replace the Seagate ST31000322CS 1TB drive in one of our TiVo HDs with a quieter WD10EVDS.

    I ran diagnostics on the new WD drive overnight along with moving the shows we needed to save temporarily to our other TiVo HD that already has a WD10EVDS.

    I ran the Preserve Settings Only version of WinMFS this morning. First doing a truncated backup of the Seagate drive then restoring to the WD10EVDS with supersize.

    When I booted the TiVo it went from Powering Up to Almost There to Powering Up to a GSOD telling me it could take 3 hours to attempt a fix.

    Since this is my wife's TiVo and I'm on a deadline :) I decided to try again. Same result even making a new copy of the Seagate drive.

    On a whim I decided to try using an image from the original 160G TiVo drive and this time everything went well.

    Since the image is about a month old the TiVo has to get all the guide data and I have to make a few changes to the Season Pass list. Luckily I wrote everything down before starting the upgrade.

    Not sure why it wouldn't work from the Seagate image. It got me wondering if it had something to do with them both being 1TB drives. It still asked me if I wanted to expand the drive and let me Supersize it.

    Maybe if I'd let the TiVo do the repair everything would have worked out.
     
  6. Nov 17, 2009 #4046 of 10283
    flatcurve

    flatcurve New Member

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    Sep 27, 2007
    Chicago
    Try doing it without supersizing the drive, or try doing an mfscopy instead of a truncated backup.
     
  7. Nov 17, 2009 #4047 of 10283
    flatcurve

    flatcurve New Member

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    Sep 27, 2007
    Chicago
    If you used mfscopy in winmfs to copy an unexpanded & unmarried 250GB original S3 drive to a 1TB drive, then it should have worked. Not sure what happened here. Maybe try running the diagnostics on the 1TB drive. It's unlikely, but not impossible that you got a bad drive. We see less than 1% of our drives bad out of the box, but that's still more than 0%.
     
  8. Nov 17, 2009 #4048 of 10283
    dlfl

    dlfl Cranky old novice

    7,052
    26
    Jul 6, 2006
    Dayton OH
    CraigK,

    Turn off virus protection while running WinMFS.
     
  9. Nov 17, 2009 #4049 of 10283
    Fortynine

    Fortynine New Member

    28
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    Jan 7, 2006
    I also ran the diagnostics on the new 1TB WD10EVDS and it failed. I guess I'll have to return it for an exchange and then start all over. :(
     
  10. Nov 17, 2009 #4050 of 10283
    flatcurve

    flatcurve New Member

    1,153
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    Sep 27, 2007
    Chicago
    That's no fun :(

    But at least you know what the problem was now.
     
  11. Nov 17, 2009 #4051 of 10283
    keenanSR

    keenanSR Member TCF Club

    960
    6
    Oct 12, 2004
    Santa Rosa CA
    Out of curiosity, what did the test say was wrong with it?
     
  12. Nov 17, 2009 #4052 of 10283
    CraigK

    CraigK (unspecified)

    1,262
    14
    Jun 9, 2006
    North of...
    Thanks. That was a good idea, but I already went down the earlier image backup path and that worked out fine. Just had to wait awhile for the guide data to load and index.

    It would have been interesting to try that.

    I had virus protection turned off every time I prepared a drive. It was on my checklist. :)


    The EVDS is inaudible even when the TV is off. :up:

    It's much, much better than the Seagate drive which will be used as a computer backup drive.
     
  13. Nov 17, 2009 #4053 of 10283
    GrayeDog

    GrayeDog New Member

    21
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    Nov 17, 2009
    Hey guys, sorry if this is a repost but this thread is 136 pages long!

    I've decided to do what everyone told me to do, and upgrade my internal drive. (EDIT: I have a TiVo HD). I'm planning on keeping both my settings and my recordings. I've got three questions about this, because I'm a little worried I'm going to screw it up.

    a) Of the listed recommended 1TB drives, is there any reason to pick the WD10EVDS or the Hitachi Deskstar HDT721010SLA360 over one another? Or is it just whichever one I can get cheaper, because they're both good (or is there another listed drive that's better?)

    b) Can I still do a full upgrade (including recordings) if both of my drives (current and future) are plugged in with a SATA->USB adapter? What if only one is plugged in? And along the same lines...do most desktop computers have a spare SATA port? Or more than one? Obviously it varies by computer, so what is it I'm looking for if I pop open my computer? I'd like to avoid having to get two SATA->USB adapters if possible.

    c) Is there anything I need hard drive space for during the upgrade (outside of the current TiVo drive and the drive I'm putting in there) besides the backup of my existing TiVo that I make when I do File->Backup in WinMFS? How much free space outside of the two drives do I need to do the upgrade, and to store the backup?

    Thanks everyone, I'm sure this is all second nature to you guys now, but I want to make sure I know exactly what I'm doing before I crack this thing open, and in particular, before I shell out $ for more drives.

    Adam
     
  14. Nov 17, 2009 #4054 of 10283
    Fortynine

    Fortynine New Member

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    Jan 7, 2006
    Basically I could not access the drive with either the WD diagnostic program or when running WinMFS. The error I kept getting with the diagnostic was a cable error. However, I tried more than one dock and got the same error message each time. When I put another drive in these docks they worked every time.
     
  15. Nov 17, 2009 #4055 of 10283
    CraigK

    CraigK (unspecified)

    1,262
    14
    Jun 9, 2006
    North of...
    I have no experience with the Hitachi drives, but the WD10EVDS drives work fine for me and are quiet. I tried a Seagate ST31000322CS and although it worked it was too noisy so I replaced it with a WD10EVDS.

    I've only done the Preserve Settings Only upgrade (with a SATA>USB adapter), but as I understand it you can do a full upgrade but have to have two adapters (or a dock that holds two drives) and both drives are hooked up at the same time. Because you are using a SATA>USB adapter it will take longer to copy the data than if you had the drives hooked up directly with SATA cables.
     
  16. Nov 18, 2009 #4056 of 10283
    keenanSR

    keenanSR Member TCF Club

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    Oct 12, 2004
    Santa Rosa CA
    It does sound like the drive is bad, but when you say "dock" what do you mean? Are you using an external HDD enclosure to perform the procedure? Have you tried connecting the drive directly to the SATA port on the motherboard?
     
  17. Nov 18, 2009 #4057 of 10283
    opus123

    opus123 New Member

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    Feb 13, 2005
    My EVVS has been running for a month, and am now seeing intermittent audio stuttering/pixelation as I watch live TV. Could this be an effect of the virus protection software launching during my back-up? it is a bad drive that I should replace? or should I simply try a fresh back-up to the same HD?
    - If it's a new HD, which is the best candidate for no issues, 10evds?

    appreciate anyone's insight


     
  18. Nov 18, 2009 #4058 of 10283
    dlfl

    dlfl Cranky old novice

    7,052
    26
    Jul 6, 2006
    Dayton OH
    Do the problems get worse if you tune to 2 HD channels and play back an HD recording? That creates the highest read/write workload which usually gives the most glitches if it is the HDD.

    Try kick start 54 next, although there are HDD problems it won't find.

    Next sub in the old HDD -- but only if it was running good when you took it out.

    After doing the above you should have a pretty good idea whether it's the new HDD.

    Ultimately, run the WD extended diagnostic test on the new drive -- but you will lose everything on it and have to redo WinMFS etc.
     
  19. Nov 18, 2009 #4059 of 10283
    lew

    lew Active Member

    4,000
    6
    Mar 12, 2002
    WD extended diagnosics is not a destructive test. You won't lose everything. There may an issue if it needs to map out bad sectors, is unable to move the daa and that data is important.
     
  20. Nov 18, 2009 #4060 of 10283
    Fortynine

    Fortynine New Member

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    0
    Jan 7, 2006
    "It does sound like the drive is bad, but when you say "dock" what do you mean? Are you using an external HDD enclosure to perform the procedure? Have you tried connecting the drive directly to the SATA port on the motherboard?"

    I used Sata - USB connectors. One was a Sata-USB hard drive doc where you simply insert the hard drive from the top of the unit. The other was a Sata/IDE USB adapter cable.
     

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