1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Oct 22, 2007 #21 of 10248
    willyfink

    willyfink New Member

    2
    0
    Oct 22, 2007
    I got all excited by this post and added myself to the priority page. My tivo had automatically received the update by the time I got home from work. I rebooted it and after waiting 15 minutes or so for the update to apply, success. Now running 9.2.j.

    HOWEVER,

    TivoHD:
    In my excitement, I couldn't wait for a Tivo Verified drive so I bought a Seagate FreeAgent Pro500gb drive. I powered off my tivo and plugged in the drive with the proper sized esata cord. Upon powering up the Tivo, it gets to the Welcome! Powering Up... screen, holds there for about 45 seconds and then reboots continually in a loop until I unplug the esata cord from the tivo at which time it reboots normally.

    So...after all of that, no esata. Anyone help?
     
  2. Oct 22, 2007 #22 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Your experience is exactly that of a dozen or more others here that have tried to attach an eSATA drive via plug and play without success. It appears the TiVo Series 3 w/v9.2.j will accept any eSATA drive via plug and play (with a warning) but not so the TiVo HD.

    According to various posts over the past week the only eSATA drive that can be attached to the TiVo HD w/v9.2.j (the TiVo "Authorized Device") is the WD My DVR Expander. Available directly from Western Digital or on line at Best Buy.

    BEST BUY MY BOOK TIVO DVR EXPANDER

    Learn more at the TiVo S3 and TiVo HD Plug and Play eSATA drive expansion thread. (Yes, reading all of the posts on these threads will usually keep you out of trouble - see #3 ;) )

    Learn more about TiVo HD manual eSATA drive expansion here.

    Hope you saved your receipts! :)
     
  3. Oct 22, 2007 #23 of 10248
    willyfink

    willyfink New Member

    2
    0
    Oct 22, 2007
    Thanks for the reply. I thought I read all of the posts, but obviously, I missed the one that mattered. Knew the WD was recommended, but since not locally, and me being one for immediate gratification...
     
  4. Oct 22, 2007 #24 of 10248
    rrman

    rrman New Member

    45
    0
    Mar 5, 2005
    Upstate New...
  5. Oct 23, 2007 #25 of 10248
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    I would not buy anything for the TivoHD until Tivo announces what they are supporting.
     
  6. Oct 23, 2007 #26 of 10248
    nexus99

    nexus99 New Member

    94
    0
    Oct 17, 2002
    I have this exact same problem with a S3 and a WD My Book Home.
     
  7. Oct 23, 2007 #27 of 10248
    George Cifranci

    George Cifranci Viva La Tivo!

    680
    0
    Jan 30, 2003
    Columbus,...
    I just got 9.2.J1 on my Tivo Series 3 last night. I have a internal 750GB Seagate DB35 that I had upgraded to before even powering on my Series 3 for the first time back in Jan. Then later using MFSLive CD I added another Seagate 750GB DB35 in a Antec MX-1 eSata enclosure (for a total of 1.5TB).

    I am happy to report that after getting 9.2j last night and rebooting my eSata config is still working fine.
     
  8. Oct 23, 2007 #28 of 10248
    jlb

    jlb NCC-1701-D

    8,143
    8
    Dec 13, 2001
    Newburyport, MA

    Out of curiosity, I put one in the Cart on WD's website. I live in MA and Standard Shipping was "estimated" at $8.61. So it would be cheaper to pay the WD price plus shipping than $231 (with MA sales tax) at a BB store or $241 from BB online (shipping plus Tax).

    Methinks one idea for those inclined to get something is to 1) wait until the TiVo verified list is released, and 2) hope that maybe there will be a deal on one for Black Friday.
     
  9. Oct 23, 2007 #29 of 10248
    pjhartman

    pjhartman excitable boy

    160
    0
    Jan 21, 2002
    Omaha, NE
    WDC.com is offering free shipping on orders $200 and over.

    Add the drive and a SATA cable (9.99) and you get free shipping.
     
  10. Oct 23, 2007 #30 of 10248
    vstone

    vstone New Member

    1,235
    0
    May 11, 2002
    Martinsville...
  11. Oct 23, 2007 #31 of 10248
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
  12. Oct 23, 2007 #32 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    All good news for us nervous types. ;) Thanks! :up:
     
  13. Oct 23, 2007 #33 of 10248
    mute

    mute New Member

    14
    0
    Sep 19, 2007
    Phoenixville...
    What I'm dying to know, is why TiVo is allowing s3 owners to use unsupported eSATA drives, but not THD users?

    TiVoPony has said that they aren't allowing people who have hacked their internal drives to use eSATA via the pnp method because they'd already run into problems, but why are they not allowing THD users anything?

    I held off on upgrading my internal drive for this very reason, but now that I've more or less been told that the MX-1+750gb DB35 I bought aren't going to work w/o hacking, I might just say screw it and hack my internal drive, which is what I wanted to avoid doing all along.

    Le sigh!
     
  14. Oct 23, 2007 #34 of 10248
    naclone

    naclone New Member

    118
    0
    Feb 11, 2002
    My guess is that the lower price point unit is the one that will have the largest market penetration and therefore from a customer service cost standpoint it makes sense to limit support for the mass unit to one (or maybe two) expansion solution so customer service reps don't have to "learn" dozens of solutions.

    fewer customers have the S3 and it has always been marketed as the solution for home theater enthusiasts who are more likely to be more technically savvy. All of which generates fewer calls and limits the strain on customer service. Plus, the S3 is a higher priced unit and there are few things separating it from the lower priced THD units. supporting some additional expansion solutions is throwing a bone to those early adopters. and TiVo feels like it can "allow" those few customers to go off on their own so long as TiVo absolves itself with a disclaimer. They wouldn't be willing to take on that risk with a more mass-distributed product.
     
  15. Oct 23, 2007 #35 of 10248
    mute

    mute New Member

    14
    0
    Sep 19, 2007
    Phoenixville...
    I see where you're coming from, but I don't buy it. From a technical standpoint, there's no reason not to. Hooking up an eSATA drive is not like a wireless adapter. Drives may not be PVR compatible, but from the driver perspective, TiVo only has to support the eSATA chipset in the tivo, there is little reason for any eSATA enclosure/drive combo you hook up not to work.

    If TiVo's perspective really is that THD users are less savvy, then they are missing out. I am a huge HT guy, but I chose not to buy the s3 because I felt it was overpriced for what it was, and despite the "differences" between the two units, I think real HT enthusiasts would see past the fluff that differentiates the two, a pretty fascia, a bs THX certification and a 2 line VFD that nobody is going to be able to read when it's in their rack.

    For the first time since I got my THD, I am disappointed. Sad that I'll have to spend time hacking a device when a PNP solution is staring everyone in the face, backed by a company that is looking to make their lives a wee bit easier than satisfy their customers. TiVo: I'll take my chances, give me the ability to hook an "unauthorized" eSATA device to my THD, I can handle it.
     
  16. Oct 23, 2007 #36 of 10248
    naclone

    naclone New Member

    118
    0
    Feb 11, 2002
    this actually is precisely the point i was trying to make. there really isn't any difference between S3 and THD, so TiVo just added one.
     
  17. Oct 23, 2007 #37 of 10248
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    As we saw with the previous eSATA thread, most retail eSATA products are intended for PCs and not designed for 24/7 operation. They use enclosures that were not designed to dissipate the heat created from constant writing to disk, which is exactly what a DVR does. When the drives in these products overheat, drive corruption can result, leading to reboots and/or lost recordings.

    There's also the issue of cables. Most retail eSATA products include a eSATA cable with a connector that is not sufficiently long to establish a stable and reliable connection with the Tivo. In some cases, the Tivo will not work with these cables at all. In other cases, the Tivo works with these cables, but file corruption can result, resulting in drive corruption and lost recordings.

    The "Tivo Verified" Western Digital DVR Expander uses a hard drive specifically designed for DVR applications. The drive has a low-noise profile and uses error handling routines that are optimized for DVRs. The product also includes an eSATA cable that works well with the Tivo. That's not to say you couldn't build your own [reliable] eSATA solution for the Tivo Series3 using a bare internal drive, the appropriate case, and the right eSATA cable, but most retail eSATA drives should be avoided.

    Why support all drives on the Series3 and not the TivoHD? I don't know. If I were to speculate, I would say it has something to do with the fact that:

    1. Many enthusiasts had already added drives to the Series3 using the unofficial "kickstart62" method. That "kickstart62" method was not available on the TivoHD;

    2. Given its lower price, the TivoHD is more of a "mass market" product, and as a result, its users tend to be "less savvy" (as you put it). Tivo wants to minimize its support costs, and allowing "less savvy" users -- 99% of which never read this forum, and don't know about the issues mentioned above -- to add their own drives would create a lot of support headaches.
    The price on the Western Digital DVR Expander isn't bad when you consider it includes (1) a drive with firmware designed for DVRs, (2) an eSATA enclosure with sufficient dissipation for that particular drive, (3) a suitable eSATA cable, and (4) the full backing of Tivo should you ever have any problems. You would pay $120-$150 to buy that drive separately, another $40-$50 for a suitable enclosure like the Antec MX-1, and another $10-$20 for an eSATA cable that works well with the Tivo. Official Tivo support is also worth something, although I don't know how to quantify that.
     
  18. Oct 23, 2007 #38 of 10248
    spectrumsp

    spectrumsp New Member

    25
    0
    Oct 2, 2002
    Jax FL
    Totally, 100% agree with your statement...I have previouly purchsed a MX-1 w/1 TB WD HDD...now it's just a paperweight unless I want to make additional modifications...the MX-1 works fine as a PnP on the S3...it should be allowed to function in the same manner on the THD!
     
  19. Oct 23, 2007 #39 of 10248
    vstone

    vstone New Member

    1,235
    0
    May 11, 2002
    Martinsville...
  20. Oct 23, 2007 #40 of 10248
    singletb

    singletb New Member

    97
    0
    May 12, 2004
    Chicago, IL
    Anyone know if this Seagate drive with enclosure meets the 24/7 and fan requirements? It looks like it might contain one of the reccomended drives, but I can't really tell.
     

Share This Page