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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Oct 11, 2009 #3761 of 10248
    jlib

    jlib Lean Forward

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    Carmel...
    The Seagate Pipeline 1TB and it's similar but better warranteed Seagate Barracuda LP 1TB retail boxed sibling are superb drives and set the new benchmark for efficiency. I measured a significant surface temperature difference between a 1.5TB version of the Seagate LP I have and a 1TB WD Green Power drive after similar drive activity.

    Seagate is even promoting the use of their 5900RPM Low Power line (including the Pipeline) for fanless environments. They even suggest that DVR manufacturers design a future DVR to use convection cooling.
     
  2. Oct 11, 2009 #3762 of 10248
    dlfl

    dlfl Cranky old novice

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    Based on SpokaneDoug's experience it seems more likely the compatibility issue is with WinMFS, no ??

    EDIT: I agree for the purposes of talking to WD, referring to TiVo may be better than trying to explain what WinMFS is.
     
  3. Oct 11, 2009 #3763 of 10248
    dlfl

    dlfl Cranky old novice

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    Thailand? Thailand ???

    Where does Seagate make theirs? The moon ? :eek:
     
  4. Oct 11, 2009 #3764 of 10248
    innocentfreak

    innocentfreak Active Member

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    well since 8pm i have been copying. i am at 34 bars so hopefully it will work. if not i may blow up my computer.
     
  5. Oct 11, 2009 #3765 of 10248
    richsadams

    richsadams Active Member

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    I don't think it's a winMFS issue as nothing has changed with that program and the WD10EVVS has been used by lots of members for several months now w/o any problems, at least up until the last few days...could be wrong of course.

    It seems more likely that WD has either changed something or it's quite possible that there are a few "bad" drives floating around. That's why it's important to post everything about each drive that is or isn't working right now.

    Drive issues aren't unheard of of course...Seagate had a horrendous time when they first introduced their 1.5TB drives. There were all sorts of firmware mistakes, DOA drives, drives bricking after a short time, recalls and such. That was a real first for Seagate but they seemed to have cleared things up. I don't think any drive maker is immune from production problems.

    Hopefully we can get to the bottom of things.
     
  6. Oct 11, 2009 #3766 of 10248
    roytwo

    roytwo New Member

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    Oct 10, 2009
    Took an other run at with my new WD10EVVS. Connect direct to MB as suggested. Did everything from within safe mode as also suggested and still no joy. Guess I will repurpose this drive for computer use and try the Seagate Pipeline HD ST31000322CS.
     
  7. Oct 11, 2009 #3767 of 10248
    richsadams

    richsadams Active Member

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    Terribly sorry to hear that, how frustrating! But thanks for reporting back. :up:
     
  8. Oct 11, 2009 #3768 of 10248
    innocentfreak

    innocentfreak Active Member

    8,950
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    Aug 25, 2001
    Florida
    No go here either. After 20 hours and supposedly a successful completion, the Tivo still won't boot. Not sure what I will do from here.
     
  9. Oct 11, 2009 #3769 of 10248
    dlfl

    dlfl Cranky old novice

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    Yeah. I meant an issue between the WD drives and WinMFS (rather than between WD and TiVo). One user got success by rerunning WinMFS in safe mode where he had failure before. Thus the problem there was not an issue between the drive and TiVo.

    Anyway, as you say, the important question is what did WD change?

    Although .... I wonder if Spike would know of anything in WinMFS that would be sensitive to small variations of drive response ?
     
  10. Oct 11, 2009 #3770 of 10248
    SpokaneDoug

    SpokaneDoug New Member

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    Sorry to hear others aren't having success with their WD10EVVS's. I guess I don't know why mine suddenly started working. It did take 4 tries -- I cleaned out the 'Deleted Items' and 'TiVo Suggestion' folders to speed the process early on, so it only took about 25 minutes per try.
     
  11. Oct 11, 2009 #3771 of 10248
    dbutts

    dbutts New Member

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    Mar 28, 2007
    great job on the doc. upgraded my tivoHD today w/ wd10evvs drive. all is going well so far. easy instructions, simple upgrade.. love all the space!
     
  12. Oct 11, 2009 #3772 of 10248
    dlfl

    dlfl Cranky old novice

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    Any chance you could post your drive information as per this example:

    MDL: WD10EVVS - 63M5B0
    Product of Thailand
    DATE: 20 SEP 2009
    DCM: DANCHV2MAB
    R/N: 701640
    LBA: 1953525168

    The DCM code seems to be the most important item.
     
  13. Oct 11, 2009 #3773 of 10248
    armstrr

    armstrr New Member

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    Oct 4, 2007
    i know 3 years is standard for hard drive warranties. are there any recommended hard drives that come with a 5 year warranty?
     
  14. Oct 11, 2009 #3774 of 10248
    dbutts

    dbutts New Member

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    Mar 28, 2007
    i'll have to open my tivo to get that info. it might be a few days... its buried in a mountain of a/v equipment
     
  15. Oct 11, 2009 #3775 of 10248
    richsadams

    richsadams Active Member

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    Most "bulk" hard drives carry a three-year warranty. They are typically used en masse in servers, etc. but are popular here with TiVo since they usually cost a little less and for many models are the only way they are sold.

    Seagate "retail box" drives still carry a five-year warranty since they are commonly used in PC's, etc. So if you buy a full retail package like this which usually includes cables, mounting hardware, etc. you can still get a five-year warranty. The trick is knowing exactly which drive is inside the box. The example (ST310005N1A1AS-RK, "RK" stands for Retail Kit) actually has a Seagate ST31000340AS hard drive inside. (Not one of the recommended drives for TiVo because of a high failure rate back in January or so...might be okay now, I don't know).

    In any case, that's how you can still get a five-year warranty, but it's best to be sure the drive "inside" is recommended on the first post of the Drive Expansion and Drive Upgrade FAQ.
     
  16. Oct 12, 2009 #3776 of 10248
    stuck23235

    stuck23235 New Member

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    Jun 12, 2009
    I installed a WD10EVVS the end of August. Recently the tivo has started restarting for no apparent reason. Is this a problem from the WD10EVVS or could this be another problem? It was probably 3 weeks ago when I first saw a restart and now it is happening much more frequently. The tivo hd is a refurb I just got in August.
     
  17. Oct 12, 2009 #3777 of 10248
    bkdtv

    bkdtv New Member

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    Jan 9, 2003
    DC Metro Area
    There is always some risk with refurbs. There's the possibility that TiVo missed some hardware problem for the return in its refurb process.

    There are several things you can do as precautions. If the TiVo resides in an enclosed cabinet, make sure it has the ventilation it needs (DVR Diagnostics screen will indicate ambient temp); it's also possible that the refurb requires more ventilation than the typical TiVo. If the TiVo is positioned in close proximity to the underside of your TV, move it farther away; there are a few TVs that emit enough RF interface to cause a TivoHD to occasionally crash/reboot if it is placed within 6-12".
     
  18. Oct 12, 2009 #3778 of 10248
    stuck23235

    stuck23235 New Member

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    Jun 12, 2009
    I don't think it is a heat issue. There is plenty of room and I think it is more than a foot from the tv.

    I guess I will need to put the original drive back in a see if this continues.
     
  19. Oct 12, 2009 #3779 of 10248
    richsadams

    richsadams Active Member

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    Putting the original back in is a good next step. If the drive worked out of the box it doesn't seem likely that it's a model number problem, but could be a problematic drive (bad sectors, etc.). Did you happen to run a full diagnostic on it before the upgrade? It's always a good idea to make sure the drive doesn't have any issues before doing anything with it. WD's Lifeguard (http://support.wdc.com/download/) has the extended diagnostic test that can be run prior to upgrading. If the drive continues to have problems you could run the "quick test", that will keep everything intact, but it isn't as good as the extended read/write/read test which can take up to 12 hours but ensures everything is working. Keep in mind that if you do run the extended test all the data will be wiped and you'll have to re-image it again (or get an RMA from WD for a new one if it fails).

    Do you happen to have an external hard drive connected?
     
  20. Oct 12, 2009 #3780 of 10248
    richsadams

    richsadams Active Member

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