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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Oct 9, 2009 #3721 of 10248
    todeo

    todeo New Member

    2
    0
    Oct 1, 2002
    Hi Pyee - I had the exact same problem as you with a Series 3 and the recommended WD10EVVS drive. Followed all instructions exactly, but TiVo never got past the Welcome...Powering Up screen. Thought my drive might be bad, so I RMA'd it and received another. Same issue with the new WD10EVVS drive. Both drives had a mfr date of Sept 20 2009. Could this be a bad batch? Or maybe something changed with the firmware? I've gone ahead and ordered a Seagate to try that. But anyone have any insight or help with the WD10EVVS not working with a Series 3?
     
  2. Oct 9, 2009 #3722 of 10248
    hearncl

    hearncl New Member

    150
    0
    Oct 16, 2006
    Nashville, TN
    I used my Mac Pro with Win XP installed on a Boot Camp partition to upgrade my TiVoHD drive to 1 TB, following the instructions in the first post (18 B, Preserves Settings and Recordings). I approached this with some trepidation, since I was using the same drive, WD10EVVS with manufacture date Sept. 20 2009, that gave problems to pyee and todeo. A difference is that I upgraded a TiVoHD and not a Series 3 as they tried. (I hope their problem is resolved, as I have a Series 3 that I'd also like to upgrade.)

    To speed up copying, before removing the original TiVoHD drive (actually an earlier 750 GB upgrade) I permanently deleted about 75 items in the Recently Deleted folder. The Mac Pro has four internal SATA drive bays, and I installed the original TiVo drive and the WD10EVVS in two of them. I booted into Win XP and first turned off security settings (in the McAfee software supplied free by Comcast). I ran the latest version of WinMFS and followed the instructions. There was no problem selecting the original and new drives at the various steps. Copying the settings and recordings to the new drive took about one hour. I installed the new drive in the TiVo and held my breath as it booted up, but it worked fine and all recordings seem to have been preserved.

    For Macs lacking internal expansion, I don't see any reason why using adapters to attach the drives shouldn't work with Windows installed using Boot Camp. Windows running under virtualization software might be problematic, but I think I've seen posts where this was done successfully.
     
  3. Oct 9, 2009 #3723 of 10248
    innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Ugh I just got in a WD10EVVS drive and so far it is sitting at Welcome! Powering Up... on my third Tivo HD. I previously uprgaded the other two without a problem with the same drive ordered a while back.

    I may try reimaging the drive again here in a minute. If that doesn't work I may try doing it from one of the other Tivo backups I saved.
     
  4. Oct 9, 2009 #3724 of 10248
    pyee

    pyee New Member

    10
    0
    Apr 30, 2003
    Mountain...
    Yeah, checked that and pushed the cable in pretty firmly to make sure that wasn't the problem.
    I read #18a as doing the copy without recordings by means of the backup file. It doesn't seem to use mfscopy.

    Well, I thought I had. But it seems to have turned itself back on. And wouldn't you know, that was it. :eek: Killed McAfee again, made another copy and this time it worked. All right, I made one other change which sort of clouds the issue, which was to up the swap partition to 256 MB, but other than that it worked!

    I did run into one problem with the new drive. The TiVo came up, but one of the two CableCards was not happy. It wouldn't initialize properly. Comcast came out a few hours after I reported the problem and swapped in another card. The tech didn't think the new one was operating properly either, but at least the TiVo sees it as active and not stuck in an initialization loop. More importantly, everything I care about seems to be work and as I don't have any premium channels at the moment, I don't really care if I can't do more than record regular channels. Not sure if the drive upgrade had anything to do with the CableCard going out of service.

    Thanks for all of the help, Rich. You are a kind soul. :up:

    -Peter
     
  5. Oct 9, 2009 #3725 of 10248
    pyee

    pyee New Member

    10
    0
    Apr 30, 2003
    Mountain...
    In my case as you can see from my response to Rich, it was McAfee that may have done me in. Although WinMFS performed the copy without complaint and the Mfsinfo option showed the drive looking normal, something in the process didn't complete correctly. Once I made sure McAfee was down for the count, the copied drive worked fine.
     
  6. Oct 9, 2009 #3726 of 10248
    pyee

    pyee New Member

    10
    0
    Apr 30, 2003
    Mountain...
    Given you've already used this kind of drive successfully before, I'm going to say you know what you're doing, so it wasn't my anti-virus snafu that got you. Seems unlikely that it would be a bad drive if the copy appears to have worked. Whenever I've had a bad drive, it's been DOA right out of the shipping box. I had started running SpinRite on my drive just to check the surface, but the 104 hours it was going to take for a Level 4 analysis seemed just a little long to wait. ;) I was really hoping it was something boneheaded on my part rather than a bad drive. Fortunately it was. :D
     
  7. Oct 9, 2009 #3727 of 10248
    innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Well I tried restoring off one of my old images also and that didn't work either so apparently my Tivo HD doesn't like the WD10EVVS with a manufacturing date of sept 20, 2009.
     
  8. Oct 9, 2009 #3728 of 10248
    dlfl

    dlfl Cranky old novice

    6,998
    18
    Jul 6, 2006
    Near...
    Could the drive be defective? The "extended" test of WD diagnostics should take about 3 hours, I think, as long as you have a SATA port rather than a USB-SATA adapter. (My WD10EADS took 9+ hours with the adapter.)
     
  9. Oct 9, 2009 #3729 of 10248
    innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    I am going to run it tonight to see. It passed on quick tests and I saved the MSinfo though I don't know if it will be any help.
     
  10. Oct 9, 2009 #3730 of 10248
    jlib

    jlib Lean Forward

    1,063
    0
    Nov 21, 2002
    Carmel...
    That doesn't match my experience at all. Not only was it quieter than the stock WD 250GB drive from my S3, it was not discernibly louder than a WD GP 1TB drive (not exactly the same WD10EVDS model but mechanically the same). The published seek spec of the Seagate 1.5TB Barracuda LP (Low Power) is 26dB and that is in line with my experience. The Seagate Barracuda LP (retail box ST315005N4A1AS-RK, 5 year warranty) was also significantly cooler than the WD GP. Anyone who says it is noisy can only be confusing it with the more readily available regular 7200RPM Seagate 1.5TB Barracuda (retail box ST315005N1A1AS-RK) which is listed by Seagate at 32dB.

    Edit: I mention the retail box number rather than the OEM bare drive because that is the only way to get the 5 year warranty from Seagate.
     
  11. Oct 10, 2009 #3731 of 10248
    innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Well it passed extended testing and I tried it again. For a second I thought I had something since I got past the Welcome! Powering up screen since it went to a blank gray screen but nothing after that. Of course when I opened up the Tivo I had forgotten to reconnect the drive. After doing so the same stuck at Welcome! Powering up screen.

    This definitely sucks and looks like the EVVS drives may be buyer beware now.
     
  12. Oct 10, 2009 #3732 of 10248
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    Do you still have this drive? If so, what is the revision?

    Could you post the drive revision/details?
     
  13. Oct 10, 2009 #3733 of 10248
    innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Here is everything on the drive. Let me know if I missed something. I need to throw it in the computer for the firmware revision.

    MDL: WD10EVVS - 63M5B0
    Procuct of Thailand
    DATE: 20 SEP 2009
    DCM: HARCHV2MAB
    R/N: 701640
    LBA: 1953525168
     
  14. Oct 10, 2009 #3734 of 10248
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    Thanks, that's what I wanted to know. No need to throw it in your computer.
     
  15. Oct 10, 2009 #3735 of 10248
    hearncl

    hearncl New Member

    150
    0
    Oct 16, 2006
    Nashville, TN
    As noted in my earlier post, I successfully upgraded a TiVoHD using the WD10EVVS. I cracked open the TiVo and here is the drive info:

    MDL: WD10EVVS - 63M5B0
    Product of Thailand
    DATE: 20 SEP 2009
    DCM: DARCHV2MBB
    R/N: 701640
    LBA 1953525168

    My drive S/N, in case it makes a difference, is WCAV52163237

    Other than the S/N, only the DCM is different from that posted by innocentfreak.

    I ordered my drive from Amazon and it was just delivered yesterday.
     
  16. Oct 10, 2009 #3736 of 10248
    innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    When I have time this afternoon I will make a final attempt to upgrade using another computer. Maybe it is something with my computer screwing it up then, but it is the same computer I have always used.
     
  17. Oct 10, 2009 #3737 of 10248
    jasonander

    jasonander Member

    77
    0
    Jan 9, 2005
    I just wanted to say thank you for this thread and for the original poster for the detailed and clear directions. I just replaced my TivoHD drive with a 1 TB drive (WD10EVVS from Amazon) following the directions here and now have 157 hours of recording space plus all of my original recordings in tact and so far, no issues.

    One optional suggestion to the directions: if you are replacing the internal drive and want to preserve your original recordings, prior to replacing the drive, permanently delete everything from your Recently Deleted folder. That way, the copy from the original drive to your new drive will be faster so you don't have to copy all of those deleted programs.
     
  18. Oct 10, 2009 #3738 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    A different DCM (Drive Configuration Matrix) generally indicates that there is a hardware change. It could be something very minor like a head part supplier/number or more complicated like a logic board...hard to say. IIRC the DCM only changes with hardware updates, not firmware, but I could be wrong.

    I don't think it's the case here, but it happened once before. WD's WD10EADS was originally compatible with the Series3 (I have one that worked) and then WD made some sort of change (no one ever figured out what it was) and it suddenly would no longer work in Series3's but still does work in TiVo HD's. (There wasn't a TiVo upgrade during that time either.) It doesn't seem likely that WD would have changed anything that would cause newer drives to no longer meet the same specs as the original but I suppose it's possible.

    My WAG would be that rather than these drives no longer working that there's something about your specific drive or the way it's being imaged that's not working. I guess the only thing to do would be to get an RMA and try another one or maybe image it with another computer.

    So I'd bet that Innocent's is a one-off, but until we get more feedback it'll be impossible to say IMO.

    EDIT: D'oh! Posting at the same time...you already thought of using another computer. If you've had success with that PC before I'd still think it's the HDD itself, but best of luck and thanks for keeping us posted!
     
  19. Oct 10, 2009 #3739 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    I agree...a mention of that would be valuable. I suppose some folks might want to keep the deleted programs for recovery, but having the opportunity to shorten copy time would be useful for most IMHO.

    Welcome to the club and enjoy your "new" TiVo! :up:
     
  20. Oct 10, 2009 #3740 of 10248
    roytwo

    roytwo New Member

    12
    0
    Oct 10, 2009
    I am also trying to use a WD10EVVS I ordered from Amazon and am getting the same freeze at the powering up screen as "pyee" , "todeo" and the couple others have expressed. Isn't strange that several of us received WD10EVVS with in a couple days of each other and all have same problem that didn't exist before?

    Still trying to get my S3 past the powering up screen with the new WD10EVVS
     

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