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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Nov 8, 2007 #301 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    If you have an eSATA drive connected to your S3 and receive the latest upgrade, v9.2.a, can you please post a quick :up: or :thumbsdown: if your drive continues to work?

    A post on another thread indicates that the OP just received the latest/final upgrade, v9.2.a and that her eSATA drive continues to work normally on her S3.

    However another post says that the latest upgrade killed the eSATA drive connection on his S3.

    Historically existing eSATA drives have continued to work through all upgrades since May of this year. This is the first time someone has had a problem which appears to have been caused by the most recent upgrade.

    Thanks!

    EDIT: As noted in my post on another thread, we just received v9.2a and everything is working fine. Our eSATA drive continues to be recognized as usual. A number of other positive posts have come in as well, so it looks like there is no problem.
     
  2. Nov 8, 2007 #302 of 10248
    JonHB

    JonHB New Member

    69
    0
    Aug 27, 2007
    I have an approved WD MyBook 500GB drive, but it was briefly used on a PC prior to trying it out with Tivo. Because of this, Tivo is refusing to use it as an expander.

    Can anyone tell me what the "factory fresh" configuration is when the drive comes out of the box? e.g. what kind of partitions (Type id), size, drive signature id, etc.???

    I've tried it by deleting all partitions, creating a single partition (of various types), etc. and it still won't add it. I know it is not a cabling issue as Tivo does recognize the drive as being there and shows the drive in the system info screen and I can see the drive access whenever Tivo tries to talk to it. (The MyBook blue light glows during access).

    I know I could add it with WinMFS, but I don't have any SATA capable PC's at home. I can use the USB port on the drive to reconfigure it from my laptop prior to having Tivo try to boot from it, so I would like to just try it by having it in the same config as a factory fresh one. Would anyone pull their's and check the drive parameters? Or better yet, check the drive parameters prior to marrying it to your THD?
     
  3. Nov 8, 2007 #303 of 10248
    drwho

    drwho New Member

    2
    0
    Nov 8, 2007
    I just got 9.2a today on my S3.

    Trying to connect new Seagate 750GB FreeAgent Pro using a PNY eSATA cable from Best Buy (Only cable I could find in Nashville, TN).

    My TiVo sees nothing! Go to storage expansion menu, says no external drive found...

    Is anybody using Seagate FreeAgent Pro drive?

    Do I just have a bad eSATA cable?

    Does 9.2a (both B1 and non B1) no longer support non-verified drives?
     
  4. Nov 8, 2007 #304 of 10248
    Raoul99

    Raoul99 A/V Addict

    67
    0
    Sep 27, 2006
    Central Mass.
    Hi Rich...thanks for the quick response.

    The "2 insides" was a goof...now corrected.

    What I meant to ask was if the MX-1 comes with the cables to connect the hard drive to the case internally, NOT to the Tivo externally?

    Rick
     
  5. Nov 8, 2007 #305 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Are you trying to connect it to a TiVo HD or a Series 3? And when you say you have an "approved WD MyBook 500GB" is it this "approved device"?:

    Western Digital My DVR Expander Hard Drive

    If it's not that specific drive it will not work as a plug and play device on the TiVo HD.

    It should work with a TiVo Series 3 however, but if not, can you post what software version your TiVo currently has? It has to be v9.2.j or higher for P&P to work on either model.

    In any case, TiVo reformats all eSATA drives during the marriage process, so there is nothing (AFAIK) that can or needs to be done to a drive before connecting it as everything is lost at that time anyway.
     
  6. Nov 8, 2007 #306 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    In that case, yes. There's nothing else you'll need...except to possibly buy the recommended external replacement eSATA cable. :up:
     
  7. Nov 8, 2007 #307 of 10248
    JonHB

    JonHB New Member

    69
    0
    Aug 27, 2007
    Trying to attach it to my Tivo HD running 9.2a.B1. The drive is the WDG1SU5000.

    I know Tivo is seeing the drive just fine, it's just refusing to marry it. I'm just guessing that its verification process is looking from more than just the drive model number and will only work if it is considered "new". Thus, I'm trying to find out what that "new" config really looks like.

    Thanks,
    Jon
     
  8. Nov 8, 2007 #308 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    If you go back to the original Series3 eSATA Drive Expansion in 8.x: FAQ + Discussion thread you'll see that the Free Agent Pro drives are not recommended as expansion drives for TiVo (#36). Numerous posts indicated immediate problems...exactly like you're experiencing...or other problems later down the line due to overheating, etc. One of the main issues were the eSATA cables and the connections on the FAP drive causing problems. That said, there are people using them, but again many simply didn't work.

    My suggestion would be to return the drive and purchase the "approved" Western Digital My DVR Expander Hard Drive from TiVo, one of the recommended all-in-one expansion drives or a bare drive and enclosure combo such as the Seagate DB35 7200.3 series and Antec MX-1 enclosure.

    All that said, there has been one report of an eSATA drive failing after the latest software upgrade, v9.2.a, was installed, but we're waiting for more feedback to see if it is in fact a problem.
     
  9. Nov 8, 2007 #309 of 10248
    tyoung88

    tyoung88 New Member

    12
    0
    Dec 10, 2003
    Unfortunately I can't help you out with you situation however I'm excited because your experience tells me that there is the possibility that there is actually something imaged onto the drive itself to cause the THD to see it as an approved drive. If it was firmware or model number then using it on your PC should have no effect. Interesting...

    Anyone willing to do a disk image of their MyBook DVR Expander?

    EDIT ** After reading your post... is your drive a MyBook DVR Expander or just a MyBook? The only approved drive is the MyBook DVR Expander.
     
  10. Nov 8, 2007 #310 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    The approved device is the WD My DVR Expander, WDG1S5000. If you have the WDG1SU5000, that is the My Book™ Premium ES Edition and it is not the approved device and will not work via P&P with the TiVo HD. Unfortunately TiVo HD's will recognize any drive that you attach to them, but they will not allow it to work.

    As you mentioned, it can be added with the WinMFS program though.
     
  11. Nov 8, 2007 #311 of 10248
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    As far as I know, the term "My Book" is not used anywhere in the DVR Expander package or product information. Western Digital lists it separately from the My Books on its web site.

    As far as a disk image...there is nothing to image. The drive is empty. TiVo looks at the drive firmware to determine whether the drive is supported.
     
  12. Nov 8, 2007 #312 of 10248
    robingo88

    robingo88 New Member

    31
    0
    Oct 27, 2007
    San Jose,...
    hi rich... i was one of the posters on the other thread you mention... just some facts to give -my- experience (ymmv)

    i have a July 2007 ST i received early last week... it had some flavor of 8.x on the unit when i received it (not sure) but after going through the initial guided setup i would up with a 9.1 version of the firmware...

    i then went out to Frys and purchased the WD 1TB Green drive they were selling and installed it in a generic eSATA case (gonna upgrade the case this weekend) and did kickstart and the drive was recognized by the S3

    i requested the priority upgrade a few times, but never got the 9.2j download

    yesterday when TiVoPony mentioned that 9.2 had gone wide, i forced a network connection and got 9.2a-B1-01-2-648. checking System Info i found there was a new info line under HDMI status that says:

    External Storage: WDC WD10EACS-00ZJB0 01.01B01

    and my recording capacity was listed as "up to 165 HD hours, or 1561 SD hours"

    today i noticed another pending restart and when i restarted the system i found that i now had software 9.1a-01-2-648

    all else seems the same... drive still recognized, all programs intact

    hope this is a useful datapoint for anyone else who may be trying to track down why their 9.2a upgrade pooches their kickstarted external drive.

    (btw, this is a GREAT community...)

    cheers
    r
     
  13. Nov 8, 2007 #313 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Thanks for that...but :eek: Are you saying that yesterday after an upgrade your System Info screen listed your software version as 9.2a-B1-01-2-648, but today you rebooted and it now reads 9.1a-01-2-648?! Are you sure? :confused:

    Not doubting you but AFAIK there's never been an occasion for software to go backwards. If so...you're headed for the TiVo Record Book! :)
     
  14. Nov 8, 2007 #314 of 10248
    opus472

    opus472 Member

    426
    2
    Jul 4, 2007
    It's my understanding that the options for upgrading the internal drive are essentially the same for the HD and S3, but the HD requires an approved external drive whereas you have lots more external options with the S3. Is that basically correct?
     
  15. Nov 8, 2007 #315 of 10248
    fred2

    fred2 New Member

    509
    0
    Jan 20, 2006
    I am using the FAP750 that you are trying. I did have to trim a cable and expose more metal connector to get it recognized. I used the original kickstart method and it has survived firmware upgrades to the current 9.2 (no alpha in the release version) I have been using it since about June.

    I don't know how they recommend attaching and powering on the various devices but I would suggest powering down the tivo (the very sophisticated UNPLUG it!!!). Connect and power up the FAP. Power up the Tivo. I have not looked for the connection storage screen....

    Good luck

    PS: Rich or others.... I am seeing reference to Firmware/software as 9.2axxxx - my recent upgrade does not have an alphabetic in the release which I thought was appropriate?????)
     
  16. Nov 8, 2007 #316 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Yes and no. Currently Series 3’s with the latest software, v9.2.x will accept most eSATA drives using P&P. The TiVo HD will only accept the one approved eSATA drive using P&P.

    If you use WinMFS to upgrade the internal drive on either the TiVo HD or Series 3 you can no longer add an eSATA drive via P&P. However there are a few more steps that can be followed during the upgrade process that will allow you to add most eSATA drives to either model. Full directions can be found here:

    http://www.mfslive.org
     
  17. Nov 8, 2007 #317 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    So your System Info screen shows 9.2-01-2648, or something of that nature?

    There seem to be a couple of recent iterations downloading today. We (and all but one other that I have seen) received 9.2a today. That was an upgrade from v9.2.j. I did see another listed as 9.2a-B1.

    Historically any version that included a letter was generally a trial, but according to Pony, this is a final. :confused:
     
  18. Nov 8, 2007 #318 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    As noted in my post on another thread, we just received v9.2a and everything is working fine. Our eSATA drive continues to be recognized as usual. Phew! :rolleyes:
     
  19. Nov 8, 2007 #319 of 10248
    robingo88

    robingo88 New Member

    31
    0
    Oct 27, 2007
    San Jose,...
    nah... i'm an idjit hoo kant tyep... :p

    it went from 9.2a-B1-01-2-648 to 9.2a-01-2-648 (lost the B1)

    cheers!
    r
     
  20. Nov 8, 2007 #320 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Ohhhhh. That makes perfect sense then. Sorry...no place in the record books for you today. :(

    [​IMG]

    Although Yosemite Sam would be proud...you silly Idjit! ;)
     

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