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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Apr 17, 2009 #2761 of 10316
    Strapped4Cash

    Strapped4Cash New Member

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    Feb 29, 2008
    Dove Canyon, CA

    Rich-

    Thanks for the tip, I plan to try the Hitachi tool this weekend. I think what she/we are hearing is spinning noise, not seek noise.

    Any options to adjust the acoustics other than seek time?

    Any thoughts on going the laptop (2.5") drive direction for even better noise reduction? Has anyone tried it or had success? I would spend more on a smaller drive to reduce the noise further.

    David
     
  2. Apr 17, 2009 #2762 of 10316
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    Probably the best use for it. Tough lesson though. Thanks for the update! :up:
     
  3. Apr 17, 2009 #2763 of 10316
    bkdtv

    bkdtv New Member

    7,902
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    Jan 9, 2003
    DC Metro Area
    Laptop (2.5") drives are no longer the best drives for noise reduction. That title is held by the Western Digital "Green" drives -- the same drives recommended in the first post.

    At SilentPCReview, you can compare these measurements for the 2TB Western Digital "Green" drive with these measurements for the latest notebook drives.

    If you still have doubts about this, you can compare the specification sheets at the Western Digital and Seagate web sites.

    Western Digital's Ranks by Seek Noise
    1. WD "Green" CE drives (25dB)
    2. WD Scorpio "Blue" notebook drives (26dB)
    3. Skip a several entries
    4. WD Scorpio "Black" notebook drives (28dB)
    5. Skip a several entries
    6. WD Caviar "Blue" - WD6400AAKS (29dB)

    Seagate's Ranks by Noise Profile (typical/max bels)
    1. Seagate Pipeline CE drives (1.9/2.0 for 500GB, 2.1/2.4 for 1TB)
    2. Seagate Momentus 7200.4 notebook drives (2.3/2.5)
    3. Seagate Momentus 5400.5 notebook drives (2.3/2.6)
    4. Seagate Momentus 5400.6 notebook drives (2.4/2.6)
    5. Seagate Momentus 5400.4 notebook drives (2.4/2.6)
    In the SPR tests linked above, the Western Digital "Green" drive (25dB rated) bested both the 500GB and 1TB Seagate Pipeline CE drives (2.1/2.4 rated) in idle and seek noise.

    Several years ago, notebook drives were the best choice for silent applications. But that is no longer the case, as should be obvious from the links above.
     
  4. Apr 17, 2009 #2764 of 10316
    Evilmonkee

    Evilmonkee New Member

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    Sep 7, 2007
    Well, I was never able to successfully make a complete MFScopy with all my recordings. After trying for the second time, it had frozen exactly like it had before. After a few hours I left, leaving it running in the hopes that it would complete, but several hours later when I returned, nothing had changed.

    So I decided to screw trying to transfer the recordings. There wasn't anything there that I really needed or couldn't download. I just did the restore of the MFS backup and plopped it back into the Tivo. Booted right up and haven't had any problems so far.

    At first I thought that maybe the original copy had worked because all the shows I had were still in the now playing list. But of course, there was no video associated with them so I just had to clear them out.

    Still don't know why the copy wouldn't work.
     
  5. Apr 17, 2009 #2765 of 10316
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    That is strange. winMFS author Spike might be able to figure it out over on his forum. The details might help someone following in your footsteps. But now that it's working...congratulations and enjoy! :up:
     
  6. Apr 17, 2009 #2766 of 10316
    Nelson2009

    Nelson2009 Member

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    Mar 20, 2009
    Boston, Ma
    Evilmonkee
    I bet it would be better if you transfer all your shows to your computer (if you got some space). before you install new drive. I believe it would be less hassle just to copy Tivo system to new drive. You can always stream show back to your Tivo when you are ready to watch them. Hope this idea help.

    Nelson
     
  7. Apr 17, 2009 #2767 of 10316
    Dssturbo1

    Dssturbo1 New Member

    1,871
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    Feb 22, 2005
    the MFSCopy transfer of my 250gb S3 drive with ~34 hours of HD programs to my new 1.5Tb Seagate drive took a little over 7 hours. But that was with slower sata to USB connnectors. I knew it might take awhile and at first it gave a normal time but after a while it had some crazy long number showing but it kept transferring and the little rectangular solid progress marks would move another notch to the right every so often and i just let it continue and
    it finally finished but took over 7 hours.
     
  8. Apr 17, 2009 #2768 of 10316
    nocturnal9

    nocturnal9 New Member

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    Oct 1, 2008
    Just want to say that using the information in this thread, I successfully purchased a Fantom Greendrive at 1TB from Macmall, and successfully got it working externally to my Series 3 with minimal effort.
    (Finally bought an HDTV, unchecked all my non-HD channels for networks I have HD for, and suddenly was quite low on room).
    Thanks for all the help from all.
     
  9. Apr 17, 2009 #2769 of 10316
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    Congratulations! Welcome to the forum and welcome to the club! :up:
     
  10. Apr 17, 2009 #2770 of 10316
    mchief

    mchief Morey

    336
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    Sep 10, 2005
    Alexandria, VA
     
  11. Apr 17, 2009 #2771 of 10316
    bkdtv

    bkdtv New Member

    7,902
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    Jan 9, 2003
    DC Metro Area
    Good to know. Those with Vista can use the bootable CD version.
     
  12. Apr 19, 2009 #2772 of 10316
    cloudance

    cloudance New Member

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    Oct 28, 2004
    Ok... so I'm confused.....

    I was gonna buy a TivoHD and upgrade the drive to a 1TB. It'd run me about $400, and I'd have essentially a Tivo HD XL. I'd save $200 but void my warranty, and I'm basically stuck at 1TB without a PROM upgrade. I could do the same thing with the 1TB expander, NOT void my warranty, and end up with a bit more storage space (for about $60 more)... and possibly take the external drive larger later when/if Tivo or WinMFS supports it.

    So why should I upgrade internally now?? What I'd really prefer to do is put in a 2TB drive internally, but to do that I'd have to get an HD-XL and void my warranty. That costs me $400 (at least) on top of the plain HD with an external 1tb drive to get just under twice the space. (not worth it to me right now).

    Thoughts?
     
  13. Apr 19, 2009 #2773 of 10316
    richsadams

    richsadams Active Member

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    Jan 4, 2003
    That's not a bad question. For me an internal upgrade would mean one less fail point. The eSATA drive basically creates a larger hard drive; striping recordings across both drives. If it fails all of your recordings since the drive was connected are gone. Of course an internal drive can fail and you can end up with the same result. A single (new) drive reduces those odds to some extent.

    On the other hand, if you upgrade your internal drive and put the original on the shelf you'll always have a perfect backup. If the new internal drive fails you can simply pop the original back in and be up and running or use it to image a new drive and be back in business almost immediately.

    If it's the warranty you're worried about, although TiVo is aware of upgrades (log files), they rarely go that far to deny a warranty request (although IIRC there is at least one forum member that was denied a replacement due to an upgrade). So if something does go wrong you can always put the original drive back in and unless you mention the upgrade to TiVo you shouldn't have any problems getting a replacement.

    Bottom line is that it's rare for TiVo failures to be caused by anything but hard drive failure so odds are you won't ever have to worry about the warranty.

    The reason most of us have upgraded is to avoid losing recordings because there wasn't enough space. TiVo HD's 160GB drives are very small by anyone's standards. If you're recording HD programming you'll quickly want more space. An eSATA drive is one option, particularly since they are offering a 1TB model now.

    We record almost everything in HD and have been very happy with 1TB. The few recordings I want to archive go onto my Mac for safe keeping. Others here are using their TiVo's to archive recordings and 2TB's would do that nicely of course. It really depends on what you want to do I guess.
     
  14. Apr 19, 2009 #2774 of 10316
    bicker

    bicker bUU

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    Nov 9, 2003
    Georgia
    For me, the main reason to upgrade is that I find the eSATA connection to be flaky. I get corrupted recordings regularly (five in the last two weeks) often unwatchable from beginning to end.

    Two questions though:

    1) Is there any impact on CableCARD pairing from replacing the internal HD? Okay, looks like the answer is yes. Crap. I didn't realize that. My replacement drive is on its way to me already, so I'm not going to back out (and I've already decided long ago not to bother trying to do the copy my current drive thing).

    2) What am I missing regarding the warranty concern? The warranty is only 90 days, right? What does it really mean that they won't provide technical support?
     
  15. Apr 19, 2009 #2775 of 10316
    bkdtv

    bkdtv New Member

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    Jan 9, 2003
    DC Metro Area
    Note this -- losing your CableCard pairing information -- only occurs if you purchase a pre-prepared drive upgrade. That's the primary reason to do the upgrade yourself, aside from the cost savings. Some third-party vendors also use Hitachi drives, which make a bit more noise than the Western Digital "Green" drives.

    The warranty is one-year on parts and 90-days on labor. This means that TiVo will replace the box after 90 days for a maximum charge of $50. Replacements are $150 after the one-year warranty expires.

    If you buy a lifetime subscription, TiVo will always move that subscription over to a replacement of the same model, so long as you order it as a replacement from TiVo. Upgrading the drive does not change this.

    I've only read one report [ever] of TiVo refusing to provide phone support to someone who upgraded their internal drive.
     
  16. Apr 19, 2009 #2776 of 10316
    bicker

    bicker bUU

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    Nov 9, 2003
    Georgia
    Yes, that's indeed what I've done. I purchased a pre-prepared drive upgrade from the company that used to be this site's sponsor, not the one that is the sponsor now. :)

    So help me understand how best to proceed. I have Comcast, so it sounds like as soon as I replace the drive I'll basically lose service. What's the best approach? Try to arrange for reinstall before I replace the drive? Or replace the drive and then call in with a problem?

    My S3 is well over a year old. However, is what you're saying that if I replace the hard drive, the $150 offer to replace the S3 itself, should it fail, is forfeit?

    I don't have lifetime service on the S3.

    Do you happen to recall what it was in regards to?
     
  17. Apr 19, 2009 #2777 of 10316
    bkdtv

    bkdtv New Member

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    Jan 9, 2003
    DC Metro Area
    With Comcast, you can usually reactivate over the phone, if you have the patience to provide the necessary information.

    Write down the serial number on each card and the information from the CableCard pairing screen for each card ...and then call Comcast and read them that information. You can tell them that you replaced your TiVo and need them to repair your CableCards.

    Sometimes you will get a Comcast rep who doesn't know what they are doing and/or can't direct your call to someone that does. In that case, you might schedule a service call.

    No. I was really saying that you lose the ability to pay $0-$50 for a replacement within the first year. After the warranty period expires, refurbished replacements are always $150.

    I do not.
     
  18. Apr 19, 2009 #2778 of 10316
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    I'll jump in with my two-cents...bkdtv will add his wisdom if needed as well. Ahhh...I see he already has! ;)

    With regard to cable cards, give your provider a call and ask them if they will re-pair or "re-hit" your cards with a phone call from you (most will - Comcast will in our area). If that's the case you can simply install your new drive, run Guided Setup, call the cable company and ask them to re-pair your cable cards, re-run Guided Setup once more and everything should be fine. If they won't re-pair your cards with a telephone request from you, you'll need to schedule a truck roll ($14.95 for Comcast in our area), install the drive, run Guided Setup before they get there and then let them do an install (no different than when you first bought and installed your TiVo).

    If you need to exchange your TiVo all you need to do is put the original drive back in and send it to TiVo.

    The OP didn't elaborate on the one incident that bkdtv and I know of when TiVo refused service on his upgraded box. He might chime in if he reads this.

    You can take comfort in knowing that what you're planning on doing is very common, easy to do and a good choice. Once you've installed the new drive and gotten your cable cards sorted out you'll basically have a new TiVo. :up:
     
  19. Apr 19, 2009 #2779 of 10316
    bicker

    bicker bUU

    10,424
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    Nov 9, 2003
    Georgia
    Okay, my plan is that if the CSR doesn't understand the idea of me reading the pairing information to the tech, then I can call back and try a different CSR. :)

    Seriously, does anyone know the right words to use with Comcast, with respect (specifically) to the title of the tech who I need to be put in contact with in order to do the repairing. I seem to remember something with the word "advanced" in it, but other than that, I'm coming up blank.

    So, I figure I'll say, "Hello, the CableCARDs you installed for me last year have become unpaired, and I need to re-pair them. Could you please connect me with the XXXXX tech so that we can fix this?" Sound good?
     
  20. Apr 19, 2009 #2780 of 10316
    TiVo_Fanatic

    TiVo_Fanatic Member

    532
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    May 29, 2006
    Pa
    They say the more sites you post o nthe mroe likely your to get the answer your aftr ;-)

    Anyway, the following is a copy of a post of mine I made over at the winmfs site.

    -------

    My S2 DT is software version 9.?? and my S3 (OLED one if it matters) is 11.??, well with that said one begs the question of what's the maximum size HDD that I can use to upgrade both units ? I ask because I've been reading around both here (the winmfs site) and the internet and theres alot of technical stuff goin about that I dont quite get like how even if you use a large HDD to upgrade you'll only be able to use so much of it. So ya, I'm under the general concensus that it's safe to upgrade both my S2 & S3 units with 1 TB drive and be able to use all of that space but what can I use thats larger than 1 TB if anything in both units and be able to use all space available ?

    Also, if someone could tlak to me like I'm a 5yr old and explain what the deal is with disk size limitation on certain units with certain software versions I'd be much appreciated ;-)
     

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