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Download Was Interrupted

Discussion in 'TiVo Premiere DVRs' started by 2thumbs_up, May 25, 2012.

  1. 2thumbs_up

    2thumbs_up 2thumbs_up

    9
    0
    Oct 24, 2007
    Not sure if it's the spring update but Tivo was downloading for 1 ½ hrs then it said download was interrupted, so I manually connected to Tivo service and again about 1 hr and it said download was interrupted. Question how big is this download? And why does it keep saying download was interrupted? I know it's not my connection my Tivo is hardwired and my speed results are as follows
    Last Result:
    Download Speed: 21.74 Mbps (2.72 MB/sec transfer rate)
    Upload Speed: 3.22 Mbps (0.4 MB/sec transfer rate)
    Latency: 27 ms
    Friday, May 25, 2012 1:10:52 PM

    Thanks for all replies
     
  2. Hux

    Hux New Member

    1
    0
    Oct 25, 2004
    I called TiVo customer service today because I switched from antenna to cable service and guided setup was running into the same problem.

    The TiVo rep said the servers are being slammed right now by people connecting over and over again to try to get the latest update, rather than waiting for their DVRs to download it overnight.

    They weren't sure when the issue would be resolved, but in the mean time, I'm stuck in guided setup and can't watch any of my shows. :-(
     
  3. 2thumbs_up

    2thumbs_up 2thumbs_up

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    0
    Oct 24, 2007
    Thanks for your reply, I was out for awhile and just got back and checked and it said it failed again and it will try again at 6am tomorrow hope it makes it this time and glad to hear it's not on my end.

    Thanks again for your reply
     
  4. 2thumbs_up

    2thumbs_up 2thumbs_up

    9
    0
    Oct 24, 2007
    Quick update this morning I forced a connect and It finally downloaded had me reboot and said I now have the spring update. Yea Ya Hoo I guess, so lets see what happens next when it has to call home
     

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