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Do all Tivo's Stutter when playing recorded shows?

Discussion in 'TiVo Premiere DVRs' started by TZR916, Mar 28, 2013.

  1. shamilian

    shamilian Member

    442
    0
    Mar 26, 2003
    NJ
    The stuttering video issue appears almost always just after the daily call when the tivo is "loading" the data.
    My only guess is that this is causing many disk seeks as it updates the internal database.
    The database is a standard mysql and likely can not be easily tuned by tivo.
    I think the problem first started after the first fall update.
     
  2. TZR916

    TZR916 New Member

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    Mar 18, 2012
    Sacramento
    I thought the Tivo connects at 2AM. I don't even wake up for at least another four hours and I am watching live news for another two hours. So I probably don't start playing back my shows until at least six or eight hours after the 2AM connect. It can't still be loading the data? I have had this issue since I first got my Elite which was April 2012.

    I'm betting an exchange/replacement box would do the exact same thing.
     
  3. dsnotgood

    dsnotgood New Member

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    Aug 25, 2010
    None of my tivo premieres or elite stutters except in very rare occasions which I'm guessing is HDd related. I would exchange your box.
     
  4. shamilian

    shamilian Member

    442
    0
    Mar 26, 2003
    NJ
    No Tivos connects at a time that always changes. That way all tivos don't call home at the same time and overwhelm the Tivo servers.
    If you go to central->settings->Network you will see the last time and the next time the connection is made.
    If you see the stutter the network connection screen will say in progress.

    How long it takes depends on the amount of data loaded and maybe also the number of season passes you have.

    If it is a hard disk issue (I don't to think this is) you can run kickstart 54 and later kickstart 57. (it takes a long time to run the full smart test)


    http://www.weaknees.com/tivo-kickstart-codes.php
     
  5. TZR916

    TZR916 New Member

    97
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    Mar 18, 2012
    Sacramento
    Aha, very good to know. I bet this is the culprit.

    Thanks
     
  6. TZR916

    TZR916 New Member

    97
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    Mar 18, 2012
    Sacramento
    Just got some stutter. Looked in my System Info. Showed that around the moment when the stutter started the Tivo did a "VCM Connect" and "Indexing".

    Is there any setting to force the connect to only happen between 11pm-6am??? Instead of right when I really want to enjoy watching my shows...
     
  7. tivoboy

    tivoboy Member

    681
    1
    Jan 14, 2002
    SFO
    wouldn't that be nice!
     
  8. Dr_Diablo

    Dr_Diablo Dr_Diablo

    916
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    Nov 23, 2003
    Midwest
    I still get studdering during playback mostly but its limited a just a few channels an is always just those few channels thank god
     
  9. bigguy126

    bigguy126 Member

    95
    2
    Sep 4, 2007
    This was my original post. My exchanged box stuttered during playback today. Based on other posts in this thread, I checked and the box had just updated the listings for its daily call to Tivo. It had just started to process them. If tivo support still reads these threads, this is a HUGE clue as to this problem. Would save everyone going through the hassle of getting replacement boxes. Maybe they(tivo) can fix this.
     
  10. JandS

    JandS Member

    120
    0
    Oct 1, 2010
    Is the update you mention called "VCM Connection" in the System Information?
     
  11. CoxInPHX

    CoxInPHX COX Communications

    2,349
    6
    Jan 14, 2011
    Phoenix, AZ
    The "VCM Connection" time listed in System Information is the time the initial connection to the TiVo servers is made. For me the stuttering does not start until it gets to the "Loading info" stage, which can be much later.

    For instance, I forced a connection and the "VCM Connection" time is listed as 11:07pm

    But now at 11:40pm "Loading info" is still at 46% and playback is occasionally stuttering. Odd that Live TV is not affected, nor is chasing playback. Only playback from My Shows.
     
  12. bigguy126

    bigguy126 Member

    95
    2
    Sep 4, 2007
    I maybe found a possible workaround. I've found that tivo updates their listings daily around 4pm est. I force a call before going to bed. That way if the box tries to load data during the next day, it already has the new data and won't try to load it. So far it has been working. Obviously, this is not ideal and Tivo needs to fix this.
     
  13. CoxInPHX

    CoxInPHX COX Communications

    2,349
    6
    Jan 14, 2011
    Phoenix, AZ
    ^^^^
    I do the same thing now, when I remember, I try to force a connection either late afternoon or before bed.

    I do not recall the Elite doing this prior to the Fall Update.
     
  14. TZR916

    TZR916 New Member

    97
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    Mar 18, 2012
    Sacramento
    Excellent info, thanks.
     
  15. compnurd

    compnurd New Member

    1,011
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    Oct 6, 2011
    All of my Tivos update in the middle of the night... just the pattern they are on
     
  16. JandS

    JandS Member

    120
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    Oct 1, 2010
    Thx. I didn't notice what the "loading info" status was at the time, just the VCM times, but we had significant stuttering last night while playing from My Shows. At the same time, two recordings on the same channel with "padded/overlap times" were finishing/starting, so there were 2 red tuner lights for a short time. (this was on XL4)

    The VCM Connection completed the same minute that the stuttering started.

    As described by somebody earlier, it was as if pause/play was being clicked over and over, lasted 1-2 min., result was completely unintelligible. No problem when replaying the same segment later.
     
  17. chrispitude

    chrispitude New Member

    518
    0
    Apr 23, 2005
    I have a 2TB Premiere. I am currently experiencing significant stuttering while watching a prerecorded show from My Shows. After finding this thread, I checked to see if a network connection was in progress, and sure enough it is (the "Loading Data" phase). This does seem to be a bug.
     
  18. JWhites

    JWhites New Member

    1,366
    0
    May 14, 2013
    I'm not experiencing this issue on either of my Premieres and Premiere 4s. I took a peek inside through a bottom vent and discovered two of them are using Seagate HD Pipeline drives while one from 2010 is using a Western Digital AV-GP drive.
     
  19. rblum

    rblum New Member

    41
    0
    Sep 11, 2009
    I have experienced this very occasionally, but the last 2 times (3 days apart), when I checked, it was "loading data". Seems like it could be pretty easily fixed by lowering the priority of that process....
     
  20. oViTynoT

    oViTynoT Obvious Forum Lurker

    342
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    May 18, 2007
    Plano, TX
    Wow. I'm glad I stumbled across this thread... Mines been doing it for the last several months (maybe once or twice a week that I've seen.) Now I know what to look for. :)
     

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