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Disappointing TIVO Tech Support and attitude

Discussion in 'TiVo Coffee House - TiVo Discussion' started by lreinstein, Oct 15, 2013.

  1. lreinstein

    lreinstein Member

    40
    0
    Nov 16, 2007
    thanks jrtroo,

    i should have mentioned that, except that i did disconnect it and tried again. of course by then I was still stuck in the guided setup.

    Bottom line: everything I do ends in the S03 error.

    So, if there is a Tivo Handyman out there ...?
     
  2. deaddeeds

    deaddeeds Go Hokies

    109
    2
    Sep 19, 2008
    Annandale, VA
  3. scandia101

    scandia101 Just the facts ma'am

    10,520
    0
    Oct 20, 2007
    MN, greater...
    Have you done this?
     
  4. dlfl

    dlfl Cranky old novice

    7,005
    19
    Jul 6, 2006
    Near...
    If that's true it's really bad on Tivo. Worse than Netflix lockups that force you to restart. Even Windows can't be crashed by an app bug --- well mostly.

    These issues imply that Tivo hasn't put enough effort into software design and debug. i wonder if this is an inescapable result of the stress of handling CableCARD, Tuning Adapter and Cable Co obstruction -- or is it just the result of Tivo management's resource allocation strategy. (Maybe we wouldn't have the Roamio now if they had stopped to fix the Series 3 and 4 models?)

    Now if that Guided Setup trap still exists in the Roamio, that is inexcusable.
     
  5. unitron

    unitron Active Member

    16,390
    2
    Apr 28, 2006
    semi-coastal NC
    There is a another forum here at TCF for people to give a "heads up" when they put their TiVos on eBay

    http://www.tivocommunity.com/tivo-vb/forumdisplay.php?f=68

    and recently a sub-forum has been added for TCF'ers that would rather try to sell to a fellow TCF'er than screw around with eBay.

    Sort of a TCF Craigslist.

    You could put it there and reference this thread so that potential buyers can see what the problem with it is.

    That's probably the best place to try to reach buyers who would be willing to buy a non-working unit.

    A new owner won't care about your recordings, so they'll just wipe the drive and restore a 652 image to it.

    If you want to take less than it's worth I'd be very interested in it.

    :D
     

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