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Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by spudly, Oct 2, 2012.
I was able to get two THR22's for $99 each. But I had to pay $199 for the third.
I am never going to understand how they can charge people for boxes that they are supposedly leasing. You either buy something, or you lease it.
Still glad I left before they started this sillyness.
In the leasing business it is called "Lease acquisition cost" try leasing anything without a upfront cost - kind of hard to do, even a car requires a upfront payment the majority of the times either in the form of a trade in or cold hard cash.
Sorry if you feel a norml business model is sillyness.
This is very interesting. The reboots fried my SD-DVR80 in my living room and this was confirmed by a Case Management Rep who said I should get a replacement, either standard or upgrade. I complained to corporate about this (they had already given me credits before the DVR80 was known to be bad after the reboots stopped) and today got an offer of:
1) Two TiVo THR22 Receivers, one for both rooms no charge
2) Slimline dish and Cinema Connection Kit no charge
3) No charge for any equipment or S/H- w/installation
4) or the choice of the above or 1 THR22 + 1 HD DTV HR24 (her suggestion since she was adamant that the HR24 was an excellent receiver)
Two year agreement, of course, couldn't talk her out of that even though I am a "legacy" 1-year agreement customer (2004). No $10 credits for the Advanced HD service, the TiVo "fee" $5.00 is automatic, and $6.00 for the second HD DVR ($21 extra, is that right?).
I am brain dead right now over all the problems I've had with service calls on the bad DVR and talking to at least 15 different reps at DTV. But, is this a "no brainer"? Should I accept it? I am foggy right now. Advise please...Thanks.
That's a very sweet deal.
Thanks, litzdog911. Any other opinions/observations? Thanks.
I would agree it is a good deal. If you want to make the jump to HD, that would be fine. I would ask if you are really, really insistent on the TiVo UI as you are giving up a lot to go for that.
First, Steve, I have read several hundred of your posts over the years and respect your experience/advice.
Secondly, what does "you are giving up a lot to go for that" mean?
Well, I've had two Hughes SD-TiVo's since 2004 and am a diehard TiVo GUI fan. I had a spare DVR40 when this happened so I had the service tech hook it up (when I refused his offer of a replacement R15, Ugh!) and it took 24-hours to update the software from 3.1.1e (last used 2004) to 6.4a and I am watching it now. I just love TiVo.
Yes, I am pretty insistent on the TiVo GUI and also that it is standalone. The HR34 is way too much for me. The HR24, which was pushed softly by the Corporate Rep who is providing the free DVR's to replace my beloved DVR80; she has them and loves them and she also went from TiVo to the DTV HR. I've researched the HR24 and I notice 1 set of RCA's, 1 S-Video, 1-Composite. I like to record SD shows and burn them from the TiVo to DVD (via an old Pan ES10 recorder), so the TiVo THR has the two RCA's out and the S-Video, suiting my purposes that purpose. It would be a leap (up or down) to go with the DTV HR24 since I don't need nor want the whole house feature nor the other extended features of the HR24. But...
...after reading other threads like,
I see the comparisons of the HR34/24 and it sounds good but I'd have to "experiment" in this situation since I am getting no-charge replaces (2 units, either HR24 or the TiVo's or THR22 and an HR24) and if I don't like the HR24 it might be hard to get DTV to swap them for the THR22. I'm torn...don't know which way to go; but the offer from DTV Corporate is on the table as long as I wish, so I am chillin' and asking for advice here...and yours is short, sweet, contrite and helpful.
I have the THR22 and an HR21. The THR22 is more responsive, but doesn't have 3D, home sharing nor use of the iPad app. Some On Demand works on the THR22, but most people find that programs simply don't download. Programs occasionally record as blank with no explanation. The THR22 also appears to have been "thrown over the wall" for its national release and then abandoned - there has not been a software update for it in a year, despite known bugs. The HRxx series has continuous development of new software and one can participate in DirecTV's CE program to beta test them.
My wife insisted on the TiVo UI, so we have the THR22. If it had been up to me alone, I would have passed, especially for the extra $5 a month.
So that's why I asked if the TiVo UI is important to you. If it is, the THR22 is perfectly acceptable, assuming you are not looking for anything more than the DTiVo experience you had with the SD-DVR80, as you get very little more than that.
Thanks, Steve. I will keep all those observations, especially your actual experience with the THR22, in mind as I make a decision...
I have been told by a Case Management rep that, indeed, the THR22 is being phased-out and not manufactured any longer, that DTV will, instead focus only on their own DVRs. He said they are hard to get right now and support is limited due to no concern from DTV for updates or improvements to this unit. This should have been a red flag when he told me this. So I see only two options now:
* Go with the DTV HD DVR HR24 (if that is what they send since I understand the customer actually will not know what they get until it comes; DTV is notorious for this...), and fore-go the THR22 at this time.
* Stay with my extra SD-DVR40 and ungrade it to 500GB and stay with SD which is OK with me. HD has never been a priority with me, perfectly happy with SD (old school).
This article gave me enough input to go with the THR22 but now I don't know.
Thanks again for responding, Steve.
I would take the statement that the THR22 is "being phased out" with a carton of salt. It is clear that the CSRs try to talk you out of them but DirecTV is still promoting them somewhat. It is true there have been no updates.
As for the HR24 you will indeed get whatever is on the truck, which could be almost anything. If you want the HR24, and it is good, you may have to order it from a retailer such as Solid Signal and have DTV give you a credit.
Specifically, Steve, I would want the HR24-500. But since this is a free offer from DTV and if I buy at a retailer to be sure I get the above unit it could complicate the issue if I do not like the HR's and go back to SD. So I would hope that my Corporate rep would try to guarantee the above unit(s). If the installers came with different model, I would just send them back until I get what I have been promised. We'll see...
Oh, on the THR22, I thirst for the "TiVo Live Guide" as on the older TiVo's (I absolutely hate Grid Guides which are tedious for me).
Yes, I get daily Messages "TiVo Is Back" in my mail box. You can read that three ways: 1) they are pushing the TiVo to get rid of them, 2) they are catering to the devoted TiVo crowd, or 3) they want you to call and then "convert" those calls to their own DVRs.
I have not heard anything about the THR22 being "phased out". That sounds like "CSR speak" for "I would rather you get a DirecTV DVR instead".
You and Steve are probably right...
Oh, BTW, does the USB on the back of the HD TiVo actually do anything? Can you play a movie, music, or view photos on that USB? Can't find an answer googling...
I've got 2 of the THR22s and an HR24. The HR24 is relegated to the bedroom. I got rid of 2 other HR24s to get the THR22.
Yea, I wish they had whole-home. But for me there are three features that Tivo offers that I wanted bad enough.
I know lots of people don't like it, but for me Suggestions is a major factor. I'll be on 6 weeks of medical leave starting next week and there's just no way I wouldn't run out of things to watch without it.
The second big thing was the 50 season pass limit on the HR24. I was constantly deleting things when their season was over and having to remember to put them back when the new season started. Now I just leave them and don't have to worry about it.
Finally, I hated that wishlist items on the HR24 would try to record on channels that I didn't receive. The game search feature worked somewhat, but as insanely inconsistent.
Obviously I'd choose the THR22.
Thanks for your observations and input, midas (to you, the THR22 is obviously "gold").
USB port is used by the AM21 Off-Air Tuner Accessory to integrate dual off-air tuners with your Tivo's dual satellite tuners.
Thanks, litzdog. Could you direct me to a site that explaiins AM21 OAT so I understand exactly what it does? Thanks again.
newswatcher, the AM-21 is an off-the-air tuner you would connect to the THR22 if you also had an antenna and wanted to pick up local broadcasts. With it connected, it would operate like the old DTiVos and give you an integrated local and satellite guide. It is a very good tuner, but if you don't have (or don't want) an antenna, you don't need it.