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Direct TV HD DVR Guide info missing..

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by rockshow, Jan 18, 2007.

  1. rockshow

    rockshow New Member

    May 16, 2004
    Just today all of my guide info says "To be announced" on every channel. I don't have a phone line hooked up, but everything has worked fine for about three months. Help!!!

  2. ike

    ike New Member

    Feb 26, 2002
    Leesburg, VA
    That happened to me recently. When I called DirecTV, they tried a few things to no avail. So they said to reboot the machine and then wait 1-2 days.

    After a day, eventually all the guide data came back.

    No idea what caused this. But if the reboot and wait didn't fix it, they told me they'd replace the receiver.
  3. rminsk

    rminsk TiVoted TiVo User

    Jun 4, 2002
    Marina del...
    There has always been a bug with the DirecTiVo where it will loose sync with the guide data coming from the satellite. A simple restart will fix the problem. The guide data will slowly fill in over the next 24 hours.

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