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Discussion in 'TiVo Roamio DVRs' started by Ziggie, Jan 22, 2014.
If anyone has a discount they are not going to use - I'd love to get me a new shiny Pro!
Deadline was yesterday to use the AP code...
Good thing I happened on this thread. As someone mentioned it I looked in my junk mail folder and there was the email from Michaela with my AP code. Tried to order on line but it would not let me do free shipping. So I called, and was connected quickly to a very nice lady and so my RoPro with LS is on the way for $800. It will replace an ageing S2 with lifetime. Hope it plays nice with my Pioneer S2, THD, and Premiere XL. I have three of these on Moca and one on WiFi. This new one will be on the Moca connection.
Thanks, everyone for all the helpful info!
Just wanted to say that it didn't work out for us After nearly 7 hours of trying to get the PRO to work (3+ of those hours on the phone with TiVo), the unit is packaged and waiting for UPS to pick it up early next week.
We're disheartened, but there was nothing that could be done.
I hope everyone else has much better success than we did ~
Most likely a defective Tivo. It happens. Aren't they / won't they (TiVo) send a replacement?
Tivogre, yes... they were quite willing, but we're done. We expended so much effort today that we're not ready to go through it again with another box.
Picked up a roamio and two minis, will try them out and see if they are adequate to replace the 3 premieres in service now. Thought about getting 2 roamios but the $50 discount on the roamio wasn;t as compelling as the $75 discount on the minis.
We'll never know what the problem really was. He only posted to complain it didn't work, refused to provide any details, relied 100% on tivo support despite the shared observation from forum members that they aren't always the best at supporting networking, gave up and boxed it up.
Guess he didn't really want it to work <shrug>
Don't give up! Just got my Roamio Pro and Mini set up and I'm ecstatic! The Roamio is beyond my expectations. I never went with a Premier, so going from a TivoHD to a Roamio is a whole new world. The speed of navigation is incredible. There are no lags at all. Some of the new features are incredible. The ability to get my cable channels, Netflix, and Xfinity On-demand in the search results is a game changer. The HD menus and graphics are gorgeous. The streaming to an Iphone is flawless! I just can't say enough about the Roamio!
I love the Mini too! It is basically like having another Roamio. I'm so impressed, I just ordered another one. Having my whole house wired and set up for gigabit Ethernet is a huge plus. I now have no Comcast products (other than 2 cablecards), as I returned 4 Comcast Boxes today and dramatically reduced my monthly bill.
Ziggie - give it another try!
It's a shame. You started this whole thing!
Completely agree. Don't let a bad ethernet port deter you! You've yet to find out how your CableCARD firmware will behave! Seriously, hope you do give it another shot.
The friend w/ my S2 in NC set it up, had it call in, and I was given a $100 (plus estimated tax) credit back on my card which should appear in a couple of weeks the CS guy said.
I'm happy. Was going to refuse the pkg because I don't need the Roamio, I just want it - and now I get to keep it.
Got the Pro but not mini, because I'll hang onto one of my lifetimed S3's and sell the other - the question is which one. I have a Series 3 with 1T storage, and an HD w/ 2T. 2T and one cable card make it a no-brainer I suppose, but I always preferred the Series 3 for some reason - probably the controls on the box (which I almost never use) and display (which I almost never look at) ...
Falc, that's wonderful! How great that you're having such a terrific experience ~ that's what it should be!
I'm half-laughing at the irony of it all lol!
The cablecard pairing went through with no issue at all (and we did think we'd run into a problem with that!)
In summary, the unit itself would not connect to the router no matter what we did. We received N02 and C202 errors for hours and hours (literally... we started setup at 8:30 am EST and finally called it quits right before 3 pm). It continuously told us our password was wrong (it wasn't). It was just one huge problem that we couldn't solve. The signal strength was 92% and the unit was showing zero. It was just getting much too frustrating. My poor hubby went through so much trying to make it work (while recovering from major eye surgery) that we decided to agree with the tech and return it. They offered to send us a replacement unit, but we declined.
I am happy that so many got to benefit from this offer though, even if we weren't among them
Were are you? Maybe someone from here would be willing to come over and help.
How very nice of you to suggest this waynomo Very kind indeed
I was talking to my neighbor a little while ago and he wants us to try and install an ethernet cable. I told him that we can't do that (post-op surgical restrictions) but it has reopened the discussion here.
...and it continues.
Cable tech was scheduled to come out between 1 and 3. Showed up at 4:15. Planned my whole day around this visit. Whole saturday basically wasted.
He told me he couldn't give me a cable card because TiVo wasn't activated. I spent a lot of time explaining him everything. After about 30 minutes on phone with his boss he finally gave me a cablecard.
So later that night, the TiVo finally gets activated. Some time passes and I call charter to activate the cable card.
On hold for 20 minutes. Get a hold of someone who says they need to transfer me to the special cable card department. On hold for another 15 minutes. The tech answers and tells me they will have to transfer me to the special cable card department. I laugh.
Finally, after being on hold for another 10 minutes the correct person answers, but after 30 minutes of dining around with numbers they are unable to pair the card because when you go to the "cablecard pairing" screen it just says "info not available" and we can't get the HOST ID number we need.
So I have a tech scheduled to come out on Tuesday.
What's amazing/annoying about that is the tech guy at your home is probably just going to call in some information and the pairing will be done by someone back at Charter's offices. So the presence of the tech at your home is really unnecessary - he's just providing the ability to reach the right person. Had you been properly connected to that person you could have achieved this yourself. But Charter (and other cablecos) often are totally clueless about cablecard issues.
I used my code on 2/1 and it worked fine; got a Pro and Mini.
Good for you...THEY LIED!!!
From the e-mail --
A special thank-you from TiVo!
As a TiVo Advisors panelist, you really are part of an elite group. Thank you for taking a few minutes every month to answer our questions and help develop our products. We really, really appreciate it!
I've just received a limited number of exclusive, one-time-only promo codes for TiVo Advisors panelists in good standing. If you've been thinking about upgrading to TiVo Roamio, you won't find a better deal right now. This code is good for $50 off TiVo Roamio (regularly $199.99), $100 off Roamio Plus (regularly $399.99), $200 off Roamio Pro (regularly $599.99), and $75 off TiVo Mini* (regularly $99.99). TiVo service is required.
Your unique promo code is: -----------
To redeem the code, go to http://tivo.com/shop and look for "Enter promo code" just above the subtotal during checkout. Click the link and enter the code into the text box. Each promo code can only be used once and is good for only one Roamio DVR and/or one TiVo Mini. (You may purchase one DVR and one Mini using this code, but not two DVRs.) This code is only valid through January 31, 2014.
Our thanks again for your participation!
TiVo Research Group
* Offer expires January 31, 2014. TiVo reserves the right to terminate this promotion at any time without notice. Offer cannot be combined with any other promotion. TiVo service is required. If you have questions, please contact TiVo customer support at 1-877-289-8486.
Think of it as encouragement to make their Q4 numbers.