Ugh. I hate hearing stuff like this. I called three times and was vehemently and repeatedly told I could not do this... only to now read that they are doing it for you... argle bargle. I really wanted to get the Pro, but I settled because I figured it just wasn't going to happen. I'm feeling pretty annoyed right now. It's like some sort of mickey mouse operation. Get your **** together TiVo. Is it an option or not? Are we supposed to be haggling and begging? It's just such a lame way to do business. Set a price, set the rules and STICK TO THEM. Don't do things for one person you're not going to do for everyone. You either do something or you don't. STOP WITH THE GAMES. This whole thread is a perfect example of how rewarding random customers is not a good way to do business. All it does is make people mad and frustrated.