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Desktop Software + tech assistance required

Discussion in 'TiVo Premiere DVRs' started by emphasis, Jul 28, 2012.

  1. emphasis

    emphasis New Member

    Jul 28, 2012
    I used desktop plus for sometime on Tivo HD Model TCD652160 without problems. Then little by little it did not perform properly. Finally it no longer worked. After many months and hours and hours on phone with Tivo support, TIVO replaced my device with a Model Premeire TCD 746320. After setup and re installing desktop plus, there was no change.

    It has been almost a year since this was reported and Tivo's most recent response was "try a non-supported tivo alternative software.!

    I primarily use the software for transferring video files and photos FROM my computer TO tivo device. When one gos to My Shows or Videos and Photos, one should see a line showing 'xyz' 's PC or 'xyz' PC Photos or Music. (or similar. I get nothing. It does not display my PC on the net work. We have tested the network and it is fine. There are no other problems with my computer (windows 7 Office, AMD 64.

    Frankly I previously attempted to install pyTivo but was not successful. I recently tried again and had the same result. I did install the Pyrhon software, but am lost with how to install the pyTivo. I've tried manually, self-installeres, etc etc. There just seems to be so much technical out there I find it confusing.

    Any suggestions, help,comments welcomed.

  2. windracer

    windracer joined the 10k club

    Jan 3, 2003
    St. Pete, FL
    Are you using Bonjour or the TiVo Beacon for TiVo Desktop? You can check this under Services > TiVo Server Properties, Network tab. Try switching to the other method and see if that helps.

    For pyTiVo, have you checked out the installation instructions for Windows in the wiki?
  3. dlfl

    dlfl Cranky old novice

    Jul 6, 2006
    Dayton OH
    Also, on Wn7 I recommend not installing pyTiVo in the Program Files or Program Files (x86) folder system. This will avoid problems that can occur when editing the pyTivo.conf file.
  4. emphasis

    emphasis New Member

    Jul 28, 2012
    WIndracer and DLFL - thanks for your responses. I have tried several times to install PyTivo without success. Though I have tried to follow your advice and instructions for installation, I am sure that I am just overlooking something.

    I'm really hopeful that I can get pytivo installed.

  5. steve614

    steve614 what ru lookin at?

    May 1, 2006
    Dallas, TX
    With Windows 7, could it be possible that you have to run the PyTivo installer "as administrator"?

    One of these days (I'm a procrastinator) I'm going to try installing PyTivo, so I want to get all of my ducks in a row.
  6. lillevig

    lillevig Cold in East Iowa

    Dec 6, 2010
    Marion, Iowa
    Yeah, that's a problem for both kmttg and pyTivo. My approach was to just put my kmttg folder in my Documents folder and then make the pyTivo folder a sub-folder under kmttg. Then all I had to do was fire up kmttg and enter the correct file paths for pyTivo under the configuration tab.

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