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cox omaha (SDV) -- periodic reboot to regain premium channels

Discussion in 'TiVo Premiere DVRs' started by decaffeinated, Aug 20, 2013.

  1. decaffeinated

    decaffeinated New Member

    Dec 23, 2012
    So...a relative uses a Tivo Premiere (2 tuners) with Cox basic cable and an HBO package (handful of HBO channels).

    This all worked great until the advent of SDV in Omaha. After installing the tuning adapter (2 months ago), she's twice lost channels. The first time everything locked up and she required help from Cox to resync the adapter, plus a Tivo reboot. My sister-in-law asked Cox tech support, "What caused this problem?" Tech support responded, "No one knows...it just randomly does not work."

    Several days ago she lost just the HBO channels. Before calling Cox, I suggested that she reboot Tivo to see if the HBO channels could be "recovered". That did the trick.

    But this is not looking very promising. Is this her future? I.E., periodically rebooting Tivo to coexist with SDV?

    Thanks in advance for your insights.

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