1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cox Las Vegas CableCARD install, but no SDV Tuning Adapter?

Discussion in 'TiVo Help Center' started by Amiga, Nov 22, 2010.

  1. Amiga

    Amiga New Member

    15
    0
    Jan 22, 2007
    I've got a CableCARD install coming up from Cox Las Vegas. I got the usual runaround and misinformation, so I had to complain to the county.

    The many Cox CSRs I dealt with didn't know what a tuning adapter is and one stated that they didn't do SDV on their system. Does anyone reading these forums know the situation in Las Vegas?
     
  2. tcfcameron

    tcfcameron (4) 2TB TiVo HDs

    249
    0
    Aug 4, 2010
    I'm serviced by Cox Las Vegas as well. I was told that they do not have any TAs deployed, nor do they intend to ever deploy them.
     
  3. Amiga

    Amiga New Member

    15
    0
    Jan 22, 2007
    I read your message after speaking to another clueless tech support rep. I was informed that tuning adapters are only needed if your TiVo doesn't have a CableCARD slot. I love the misinformation!

    tcfcameron have you been able to use Cox LV On DEMAND through your TiVo for things such as Howard TV?
     
  4. tcfcameron

    tcfcameron (4) 2TB TiVo HDs

    249
    0
    Aug 4, 2010
    Nope. They aren't even thinking of rolling out On-Demand, etc., until after the holidays. Even IF they do it then, it's only for Premieres (or that's what we are supposed to believe). Only time will tell...
     
  5. Jul 7, 2011 #5 of 24
    john35

    john35 New Member

    1
    0
    Jul 7, 2011
    I just upgraded to Cox Digital Cable.

    I have two Tivo boxes with the cable card installed. The program guide does not pick up the HD channels.

    Just wondering if there are any updates to this. Does Cox Cable in Las Vegas offer that tuner adapter and can we use Tivo for On-Demand service to watch things like the UFC Fights?

    I'd hate to think my program guide does not pick up my extra channels.

    Thanks
     
  6. ajwees41

    ajwees41 Active Member

    2,010
    1
    May 7, 2006
    Omaha,NE
    The Tivo's don't do ondemand. Cox is supposed to be working with tivo on a solution.
     
  7. lpwcomp

    lpwcomp Active Member

    8,081
    2
    May 6, 2002
    John's...
    Did you redo guided setup after the upgrade?
     
  8. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    I have heard this before by several Cox Las Vegas employees. I don't understand how the Las Vegas division can make that decision on their own when most all Cox markets are deploying SDV.

    Cox Las Vegas is a bit unique in that they serve the Hotel and Casino businesses under the Hospitality Network brand.

    Las Vegas currently has it's own Senior Vice President and General Manager, and is a stand-alone market, but Cox did announce that the Las Vegas division was going to be consolidated under the VP/GM of the Arizona division a while back.
    http://www.lightreading.com/video-services/cox-gets-ready-to-reorg/240134176

    Due partly to the lack of SDV, Cox Las Vegas is leaving it's customers out in the cold by not offering them the Plus Package Premium H.264 HD channels. Las Vegas is missing several other channels widely carried by most Cox markets.
     
  9. ajwees41

    ajwees41 Active Member

    2,010
    1
    May 7, 2006
    Omaha,NE
    SDV is not needed for the Plus Pack Omaha has the Plus Pack and we are just now starting to get SDV.
     
  10. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    I went through the same scenario, back at the same time you did. I heard nothing but crickets chirping, when asking about other TiVo users, in Las Vegas, in these forums. We have no presence on these forums, like other large cities do, and it worries me, as to just how many TiVo users exist here...

    NOW, TO THE POINT OF THIS POST:

    Two days ago, out of nowhere, we received a notification that as of JUNE 17, 2013, Tuning Adapters would be available, as a self-install kit, at our local Cox retail centers, free of charge & additional fees.

    It also states that: AS OF JULY 17, 2013, we would lose nearly all our channels, beyond basic service, if the Tuning Adapters were NOT installed before that date.

    They make a play to save us the hassle of going through this, by offering ONE (ONLY ONE) of THEIR digital/HD receivers for the same price as a CableCard for 12 months (which I guess might appeal to somebody with ONLY ONE TiVo (or other CableCard device, NOT leased from Cox). After the year of $1.99/month offer, the costs associated with keeping the receiver would go up to whatever rates were in place at that point.

    THERE IS NO MENTION OF ON-DEMAND, unless it's while their baiting you with a discounted receiver, leased from them.

    In a house where family members are SCOLDED, harshly, for leaving a single CF nightlight on, or not turning off lights when leaving a room, I am very worried about the increased electrical utility bill that will arise from using these Tuning Adapters. We have some of the highest electric rates in the nation. I've read, all over, how these Tuning Adapters are inefficient ELECTRICITY HOGS, run hot, and introduce all sorts of issues in the wake of their deployment.

    I realize this is the way things need to be, and it was coming sooner or later. My biggest concern is does the FCC CableCard mandate also cover Tuning Adapters, or are they a separate matter. If separate, who do we complain to, if/when there are problems with them? Cox here absolutely hates TiVo, hates CableCards, & hates supporting the parts that they should be responsible for supporting. Their party line for a year has been "We don't support TiVo". It doesn't matter what the problem is, or if it affects every device in the house, non-TiVo & all, if there are TiVos in the house, that's the line you get...
     
  11. ajwees41

    ajwees41 Active Member

    2,010
    1
    May 7, 2006
    Omaha,NE
    You do realize the computer,tv,tivo uses more energy on boot up then the tuning adapter will.
     
  12. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Relevance? Considering, how often one would "boot" a TiVo, you not knowing what size or efficiency TV is in use, or if there even is a computer in the equation, other than the 90W (@ full load, power saver off, and charging the battery from dead, max rating) laptop I use a few times a day (like for posting on here)? I'm also one of few, who actually uses the TiVo Standby mode, which lowers power consumption.

    You really can't do anything, but guess, what you bring up, without specifics. I don't even see any figures or calculations to corroborate whatever the intent of your post was... I've seen plenty of posts about Tuning Adapters, with specifics, sprinkled around the forums.

    There's EIGHT TiVos in the whole house, not one. Did you figure that in? That's adding EIGHT Tuning adapters, and the power they consume, the heat they create, and the extra heat for the A/C to pump outside to the 112 degree desert air.
     
  13. ajwees41

    ajwees41 Active Member

    2,010
    1
    May 7, 2006
    Omaha,NE
    How much energy does the tuning adapter use?
     
  14. lpwcomp

    lpwcomp Active Member

    8,081
    2
    May 6, 2002
    John's...
    A tuning adapter (or at least some way for you to access all of the linear channels in your package) is covered by FCC regulations.

    http://www.hallikainen.com/FccRules/2012/76/1205/
     
  15. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    The Cisco TA has a power supply rated @ 30W and 2.5A and can almost fry an egg :D:D
     
  16. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    Las Vegas said they would never go SDV.

    I know Cox has a substantial presence in the Hotel and Casino businesses. I always thought that could have played into the resistance to SDV. Perhaps the Hospitality network is completely separate from the residential side.
     
  17. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    In ALL my prior inquiries to Cox, in Las Vegas, I TOO was told that SDV & Tuning Adapters would NEVER be deployed here. They said their 1GHz expansion was their alternate way to get around it. So, we both got the same information. It was Cox, themselves, who said that SDV and Tuning Adapters were a nightmare for them, which they wanted no part of, at all.

    I'm with you on the WAG, that Cox may have a different network infrastructure that they use for their hotel/casino market.
     
  18. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    That pretty much describes my not-so-old AirLink network switches, with the same power ratings (7.5V @ 2.5A continuous output), and a case temperature exceeding 106F, just plugged into the power, with no network cables connected, and hotter, the more network cables you added.

    I replaced the perfectly functional gigabit switches with Trendnet green switches, which have a power rating of 5V @ 1A MAX (peak output). Their case temps are room temp, with, or without any, or full, network connectivity.

    I replaced my UPS units with green models, which also proved their claims.

    There was a lot of expense involved in going to green equipment, and getting TVs with either energy efficient LED displays, or LCD ones that had varying degrees of power saving modes.

    It's not like I can buy a "green" Tuning Adapter, and get Cox to authorize it. I just have to take their anything-but-green equipment, and watch the savings I invested so much money into, dissipate.

    I only take solace in knowing that the other steps I've taken to swap out fully-functional equipment, with "green" alternatives, at great up-front expense, has already paid for itself by immediate power saving, and less devices dissipating huge amounts of heat into the air, lessening the amount of ambient air heat that must be added to the A/C load...

    ..and yes, I invested in a laser/infrared temperature measuring tool, as well as several retail, and home-made, devices that tell me the TRUE amount of power being used by any given device. They showed that it DOES make a difference when you use the standby mode of a TiVo, and just how much each device makes a difference. I was surprised to find that even under heavy load, a TiVo Premiere, with a 2TB drive, consumes no more than 90W. That's pretty impressive to me. The thing that makes me scratch my head, is that the power ratings on the back of a TiVo, never match those of what the power supply itself says. Both state their MAX values, yet TiVo puts a higher value on the outside of the TiVo, than the PS states as its max. I just consider it another one of the many things about TiVo I'll never understand their reasoning behind...
     
  19. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    You (Las Vegas) will probably experience a lot of growing pains as they gradually roll out and add channels to SDV, They will most likely start off with a small number of channels at first.

    Eventually most everything in the "Paks" (Bonus, Faith, Variety, Movie, Sports & Info) will be switched, more SD than HD though.

    The Cisco Tuning Adapter has worked very well for me. I reboot mine every 3 weeks or so.
     
  20. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Actually, the idiots are doing it ALL in less than thirty days now, giving us only 29 days notice, when the notice came in the mail.

    The letter very clearly states that the deadline to have the Tuning adapters in place is July 17, 2103. If we aren't set-up by then, we go back to having only channels below number 100, and only the local broadcasting stations in HD, which is a handful of channels in the 1000 numbered range. All the in-between channel numbers, paks, plus paks, and Advanced TV service channels will not be available.

    So if the Tuning Adapters are not installed and operational by that deadline, we go back to basic cable, with only local stations in HD. They attached several very small-print pages of the channels we would lose, so you know how I know, what I am saying is what is actually going on.

    I foresee a cataclysmic disaster, in less than a month's time. I know of no other SDV/TA rollout ANYWHERE in the country that just did it in one fell-swoop, in such short time.

    Like I said, they're being complete IDIOTS. They can't even make the existing network work as it is supposed to, and have been plagued with persistent issues for YEARS, that still haven't been fixed. Even if this is the answer to the persistent issues, the timetable is IDIOTIC. :mad:
     

Share This Page