For what its worth, and it may not be worth anything...but here in southeastern virginia I had the same problem. When I reported to Cox that I was not able to transfer content to my computer they suspected the multi cable card in the Tivo. We swapped out the multi for two singles and the problem went away. Cox contacted Motorola (who supplies our cards here) and they were aware of the problem but gave Cox no timetable as to when they would fix it. I don;t care, two singles works for me.