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Cox Cable Cards

Discussion in 'TiVo Series3 HDTV DVRs' started by jcaudle, Sep 12, 2006.

  1. Rolow

    Rolow New Member

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    Jun 1, 2004
    Peoria,AZ
    Yesterday I had my tivo set to record 2 programs and both where recorded with out a problem. So far today It has 1 partial of the 2 recordings but the 1 partial was only 1 minute short so that's not so bad.

    I haven't had any more problems with play back.

    What are you guys recording that your getting the broadcast flag/copyright flag?
    I've never had it here in Peoria and I record on HBO quite often.
     
  2. Shawn95GT

    Shawn95GT Tivo, in HD!

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    Oct 7, 2005
    Phoenix, AZ
    Thanks for the info on the 7/21 date. My lineup changed again to un-do the changes to the 7xx channels but I noticed a bunch of other channels re-arranged too.

    I get the copyright flag on pretty much anything from the Universal HD or Discovery HD.
     
  3. saibari

    saibari New Member

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    Jan 11, 2008
    Ahwatukee...
    Perhaps we're talking about two different things? My problem was that copyright flags were appearing on programs that shouldn't have had them, and the program would delete itself within an hour or so after having been recorded. -- very aggravating! Some of the affected programs, for example, were a few cooking shows on Food Network. There was some kind of error in a setting of some sort. When I called Cox, they fixed it and I haven't had that particular problem since then (a few months). ...
     
  4. scrappler

    scrappler New Member

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    Dec 23, 2006
    Chandler, AZ

    The copyright flag I am getting is on shows that a week before (with another cable company) had no issues. I'll call cox and see if they can fix it.

    The flag basically gives me an hour after the show records to watch it. When i click to watch it, the tivo says I don't have enough time to watch it before the deadline and it deletes it. Some shows automatically delete before I ever realize they were recorded.
     
  5. saibari

    saibari New Member

    204
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    Jan 11, 2008
    Ahwatukee...
    Yep, that's exactly what I experienced. Cox fixed it for me, so I don't know why they wouldn't be able to fix it for you...
     
  6. qunewsguy

    qunewsguy New Member

    27
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    Sep 19, 2006
    For all you AZ folks, beware. Cox in Connecticut placed an ad in this afternoon's newspaper saying they're adding two Olympics-only HD channels on 8/8/08 (in addition to the standard NBC/Uni HD channels). If you get these too, something tells me you'll be having a lot more issues with your HD Tivo's just as soon as you get your current issues taken care of!
     
  7. BrianAZ

    BrianAZ Back on the wagon

    386
    0
    Aug 13, 2007
    Chandler, Az
    What channels are you seeing this behavior on? If I recall, this means the CCI is set to 3 and is usually only used on PPV. Most channels on Cox are CCI = 2 which will let you record one copy of it ( to your Tivo ) but prevent you from making another copy (to your computer or copying to another Tivo in your house).

    I'm in Chandler and have only encountered the CCI=2 scenario.
     
  8. saibari

    saibari New Member

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    Jan 11, 2008
    Ahwatukee...
    Since Wed morning (2 whole days now) I've not experienced any problems--no freezing, no channel dropping, no partial recordings! :) However, I wonder if this will last. I actually have Cox scheduled to install a Cox HD-DVR on Sat morning. I requested this (at no charge) when they told me there was no expected date for a solution to my problem. But now that my TiVo appears to be fine, I'm thinking I might cancel. ... I'm just worried that no sooner do I cancel that I'll start having problems again!
     
  9. jebbbz

    jebbbz Member

    284
    0
    Sep 7, 2007
    35th and...
    Hard to say. I almost posted the same thing yesterday as I had gone more than 24 hours with no problems. Then I had, I think, a loss of channels right before I was going to post. I have had six or seven good recordings, no partials. Now it has been another day with no apparent problems. Things seem much better but with no news from Cox or TiVo, even informally, it may be we are going through a lucky spell.
     
  10. BrianAZ

    BrianAZ Back on the wagon

    386
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    Aug 13, 2007
    Chandler, Az
    If you got an HD DVR indefinitely for no cost, I say you keep it as long as you can. I would warn you though, I was also given a "free" HD DVR to watch the Hockey sports package since they wouldn't allow cablecard users to tune it. Every single month I had to call in and get charges reversed :mad:. And it wasn't limited to just the HD DVR itself, it was all the extra fees that come with it (I forget all the items offhand). I was even working through the AZ Cox President's office! Each month I would call normal support when I saw that the charges were on there again.. they'd claim they didn't have anything indicating it was free even though each month the person who eventually credited my account (either a sup. or someone in the Pres. office) would tell me they're noting it in my account. Was a HUGE hassle, but at least I could watch my Hockey. I turned it back in the day after the last game.


    My money's on luck. TivoJerry's been pretty vocal about this issue here and other boards. He certainly would have posted here if something had changed.
     
  11. jebbbz

    jebbbz Member

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    Sep 7, 2007
    35th and...
    Well, I had another brief channel loss this afternoon so things are better but not fixed. Also, back on July 2 TiVoJerry mentioned he would be out of the office for a few days. It is possible he is not back yet.
     
  12. moyekj

    moyekj Well-Known Member

    11,128
    27
    Jan 23, 2006
    Mission...
    He's around. Here's a post by him just this afternoon in the Freeze thread:
    http://www.tivocommunity.com/tivo-vb/showthread.php?p=6469924#post6469924
     
  13. BrianAZ

    BrianAZ Back on the wagon

    386
    0
    Aug 13, 2007
    Chandler, Az
    Had a couple partial recordings today. My wife is pretty irritated about them. Luckily I am able to find them online in various places to tide her over until this is fixed.
     
  14. saibari

    saibari New Member

    204
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    Jan 11, 2008
    Ahwatukee...
    Ugh! I hate that you guys have had issues today. That means I've probably just been lucky for the past couple of days. Still... I'd hate to go to the bother of installing a Cox HD-DVR, learning how to use it, and likely fighting with them each month to credit any charges that will probably appear on my bill despite the agent telling me I would just pay the $2 cablecard fee as I've been doing. :confused:

    On the other hand, the soonest I could get the install scheduled was 5 days out so if I have problems, I'll be stuck for several days until they install the DVR. Why can't they all just get their act together once and for all?! :mad: Is trouble-free service really too much to ask?
     
  15. ace689

    ace689 New Member

    1
    0
    Jun 9, 2008
    New Phoenix Tivo owner with an HD & Mcard installed. I have experienced the firmware upgrade loop, channel loss, 161-38 error message and almost daily partial recordings.

    I’m in my first 30 days of tivo service and I have the option to cancel - which I am considering at least until the bugs are worked out in the Phoenix area.

    My question to you veteran tivo users is this. If I discontinue service will my season pass programs still record? If not, if I set up a manual record of these programs will this work?
    Also, without the service will I still have access to all channels?
    Thanks in advance for any suggestions.
     
  16. aztivo

    aztivo Member

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    Feb 23, 2005
    AZ
    for lack of a better term if you cancel your service you will have a door stop
     
  17. saibari

    saibari New Member

    204
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    Jan 11, 2008
    Ahwatukee...
    If you're within 30 days of initiating service and within 30 days of buying the TiVo box, I'd stop service and return the unit! As much as I've loved my TiVO when it works, the poor service has been pretty ridiculous. I've never tried anything else, so I can't say whether or not TiVo is so much better than the alternatives, that it makes it worth putting up with the problems--but I tend to doubt that. :(

    If you cancel your service, you won't have any recording abilities and I wouldn't think you'd be able to watch live TV either. You'd have to replace the TiVo with another DVR. If you want to stick with Cox, you'd need their HD-DVR. I'm assuming it's been trouble-free, though I can't say for sure... Certainly it can't be as trouble-prone as TiVo has been...
     
  18. jebbbz

    jebbbz Member

    284
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    Sep 7, 2007
    35th and...
    You can't assume the Cox DVR will be problem-free. Over in the AVS Forums there are quite a few complaints of their DVRs simply failing to record shows, losing schedules, and otherwise having problems, even if there are no system-wide problems as appears to be the case so far in July. The interface, guide, and operation of the SA8300 Cox offers are not comparable to TiVo's. You may luck out or find it satisfactory but I don't know of anyone who truly prefers the Cox DVR to TiVo.

    Give yourself as much time as you can before making your decision unless you really can't stand your TiVo problems. My problems have gotten better as mysteriously as they got bad. You mention the upgrade loop -- I assume you got out of it or you couldn't be having problems with loss of channels and partial recordings (same problem, actually). I haven't seen a 161-38 warning in days and haqve a channel loss about once every day and a half so I can live with my problems.
     
  19. ajwees41

    ajwees41 Active Member

    2,006
    1
    May 7, 2006
    Omaha,NE

    about the only things going for the motorola cox dvr is renting the dvr vs buying the tivo and ondemand.
     
  20. saibari

    saibari New Member

    204
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    Jan 11, 2008
    Ahwatukee...
    That's the thing, there isn't enough time to make the decision. You just have that 30-day window and then you're stuck. I'm assuming that TiVo and Cox will work out solutions to the problems we've been having, but when? So, if I could, I'd return the box and stop the service and give the Cox DVR a try. You can always go back to TiVo if you prefer it enough to put up with the headaches. And yes, I've heard that TiVo is head-and-shoulders above any other DVR, but having never tried anything other than TiVo, I can't personally speak to that. ... and I hear the Cox on-demand feature is pretty cool...

    You might also consider this SDV mess which will prevent TiVo users from receiving 77 channels. Granted, the affected channels aren't ones that I usually watch (thank goodness!), but still...

    That said, now that I've had 3 trouble-free days I've been seduced back into the "I love my TiVo" mode. I was mistaken earlier when I said Cox was going to come out tomorrow to install the DVR, the appointment is for Sunday. So, we'll see how it goes. If I'm trouble-free tomorrow, I'll definitely cancel the Cox appointment...
     

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