Hello all and thanks for letting me join in this heated situation. I, like you all, have the same issues going on with my Series 3 HD THX TiVo. My CC 1 and 2 are stuck in the proverbial loop for about a week now. I have searched this subject and listened to this thread, hoping for an answer and will I guess wait patiently with you all for the "Great answer". I just wanted to get your thoughts on the following quote I found on TiVo's site when searching about CableCards. "If the process takes more than 40 minutes, or the update stops and then restarts, the firmware update failed and the CableCARD is unusable. If the installer is not there, you will need to contact your cable provider to get a replacement CableCARD installed and activated." I like others here am following the screen warnings that say not to unplug the TiVo or pull out the cards while the upgrade is going on, but has anyone unplugged their TiVo and rebooted or pulled out their cards? What happened when you did? When upgrades in computers "fail" you usually reboot and start over again and it usually will "take", why can't we do the same thing here. I have been dealing with this for over a year now and if a class action suit is needed, please sign me up. Don't get me wrong, I love Tivo, but enough is enough. Before this upgrade I could at least watch regular TV, but for the last week I cannot watch any live TV Lastly, the message says that you can watch any "Now Playing" show that you have, but when I do, after about five minutes it goes to a live channel and the "upgrading Cable card" banner shows up. If you go back and try to watch the show again you will have to do this again about five times while watching a 30 minute show. Does anybody else have this problem?