Cox guy is out today to do the install, he's been here for 2 hours now and they still aren't working. I'm getting all basic channels, basic HD channels, but not the encrypted HD Channels. He's had them make sure they are sending the right signal to the cards. He also made sure they showed the same card in slot one that he saw in slot one, that didn't resolve the problem. Both cards are acting the same way. I was able to confirm through the tivo settings that the Tivo is receiving a signal on those channels, but not the channel itself. Any suggestions?