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Cox Cable Cards

Discussion in 'TiVo Series3 HDTV DVRs' started by jcaudle, Sep 12, 2006.

  1. Feb 3, 2007 #421 of 2181
    boomer8800

    boomer8800 New Member

    15
    0
    Feb 3, 2003
    Irvine, CA
    So I had COX (orange county) tech come out to install my 2 cable cards on my S3. Only issue was not getting the HD tier (ESPN, DISC) this was only because the guy at the office have them on the wrong downstream. Second level support fixed it. Both cards worked right out the gate. No issues He was out less then an hour.

    My only question is I still don't understand on the sport packages like center ice. If I pay for in advance why does it need 2-way comm for it?? How is it differant then say HBO. I'm not interacting with the box like PPV pulling menus and ordering movies. Also if I order a movie online why cant they pipe it to my card #??
     
  2. Feb 3, 2007 #422 of 2181
    justinw

    justinw New Member

    74
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    Jan 30, 2007
    I've got Cox coming on Tuesday to install the cablecards and rid me of this crappy DVR.

    I was under the impression you can still order PPV movies/events through the phone? Same thing should be true for NHL Center Ice and the other sports packages.
     
  3. Feb 3, 2007 #423 of 2181
    pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    You can get Center Ice. I have it with cableCARDS. And you can order PPV by calling it in. It's a one way device. You just can't order by remote.
     
  4. Feb 4, 2007 #424 of 2181
    boomer8800

    boomer8800 New Member

    15
    0
    Feb 3, 2003
    Irvine, CA
    I'd like to know how you're getting it cause I've called and they say no that it's 2way not one way. Do you know how they did it? Don't they just have to point the channels to the cards .
     
  5. Feb 4, 2007 #425 of 2181
    pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    That's all there is to it. It's not like you are requesting a game. Every game is on every night on any of the available 10 channels. AAMOF, I'm watching a game right now via my one way cableCARDs (and no STB.) You should ask for a Manager and if that doesn't work, try Center Ice.

    Do I need any special equipment to view iN DEMAND programs? Do I need a cable box, for example?

    In order to order a pay-per-view movie or event you need a set-top addressable decoder box. This enables your cable company to authorize your household to receive pay-per-view programs or other scrambled programming like HBO or Showtime.


    http://www.indemand.com/about/contactUs.jsp
     
  6. Feb 4, 2007 #426 of 2181
    kelley

    kelley New Member

    8
    0
    Jan 1, 2007
    My series 3 arrives tomorrow. I need to call Cox and have them come out and hook me up.
     
  7. Feb 7, 2007 #427 of 2181
    kelley

    kelley New Member

    8
    0
    Jan 1, 2007
    Well Cox came out and hooked me up, but my TiVo keeps on rebooting. It was working fine earlier in the day, but this evening I was recording two shows at once and the unit would freeze and then reboot.
     
  8. Feb 8, 2007 #428 of 2181
    justinw

    justinw New Member

    74
    0
    Jan 30, 2007
    I had my install on Tuesday and it went pretty well. The installer (obviously a contractor) came here and when I told him it was a Tivo he said "man I don't think Cox cable cards work in Tivos." I said of course they do, and he then responded "well do you want me to install one of them in your Tivo and then the other in your TV?" Well my TV doesn't even have a cablecard slot.

    So he called the office, and they confirmed that YES cox cablecards do infact work in Tivos. So he installed them, of course was being very impatient and wouldn't wait for the screen to pop up (with the host data and stuff). So they finally did for card 1 and it was installed no problem. Same thing started to happen with card 2 before i finally said "maybe you should just wait a couple minutes." So he installed card 2 finally and everything has been working great. I thought for sure I'd have problems but none so far.
     
  9. Feb 8, 2007 #429 of 2181
    kelley

    kelley New Member

    8
    0
    Jan 1, 2007
    I have a new TiVo coming in tomorrow to replace my broken one, does anyone know if I will have to have Cox back out to move the CableCARDs or can I just do it myself and they will work?
     
  10. Feb 8, 2007 #430 of 2181
    justinw

    justinw New Member

    74
    0
    Jan 30, 2007
    I think (correct me if I'm wrong) you'll have to call Cox and have them send a signal to both cards.. not sure about it though.
     
  11. Feb 8, 2007 #431 of 2181
    pkscout

    pkscout Active Member

    3,928
    0
    Jan 10, 2003
    Honolulu, HI
    They definitely won't work. Whether Cox will let you give them the info over the phone or make you pay to have a tech come out so that they can read the numbers off the screen to someone on the phone is another question all together.
     
  12. Feb 13, 2007 #432 of 2181
    Xioo

    Xioo New Member

    2
    0
    Feb 13, 2007
    Cox New Orleans charges $1.99 for cablecard. But you will also have to pay the one time service call charge, which I believe is $45
     
  13. Feb 19, 2007 #433 of 2181
    sesmith3

    sesmith3 New Member

    12
    0
    Feb 17, 2005
    My series 3 is on order. I'll still get HBO and Showtime etc with the cable cards right? (Cox Phoenix). thanks.
     
  14. Feb 19, 2007 #434 of 2181
    justinw

    justinw New Member

    74
    0
    Jan 30, 2007
  15. Feb 19, 2007 #435 of 2181
    gwsat

    gwsat New Member

    455
    0
    Sep 14, 2006
    Oklahoma City
    Cox OKC’s installation charge for the CableCARDs was $45.00. My total cable bill went down by $10.00 a month as a result of my having substituted the two CableCARDs in the S3 for the SA 8300HD DVR, which I had been renting from Cox.
     
  16. Mar 8, 2007 #436 of 2181
    Testpattern

    Testpattern Testpattern

    91
    0
    Dec 5, 2006
    OKC America
    Did your OKC Cox Tech seem to understand Tivo? I'm preparing to jump from my 8300HD to S3 but I was nervous about Cox's support on installation in the OKC area.

    Any problems so far?


    Thanks
     
  17. Mar 14, 2007 #437 of 2181
    bbocaner

    bbocaner New Member

    10
    0
    Mar 24, 2002
    Hey all. I got my S3 two weeks ago and have been using it with my antenna while I was waiting for cox fairfax to bury a wire. The tech (who was a cool guy) came out today and installed my cable cards. We put both the cards in, one at a time, and then he called in the card numbers. The tech on the other end of the phone line sent eight "hits". We went through the guided setup and then waited about half an hour, and, while all of the channel names showed up, all the channels were just black screens on both cards. The tech called and talked to someone else who sent another "hit" and all of a sudden card #2 could tune to all of the channels. The tech requested more "hits" for card #1 and explained to me that it sometimes can take a while for the channels to show up. I let him leave.

    He called about four hours later to make sure I was getting all my channels. I checked card #1 and it was getting local high definition channels and a few of the cable access and local government channels. Not local SD channels, no other basic cable channels, and no premium channels. Card #2 was just fine. The tech said he'd call me back.

    He called back about 15 minutes later to say that he had requested they send me a bunch more "hits" for card #1, and admitted that I may need a replacement card, but that I should be patient. It's been six hours and there is still no change.

    Anyone have any ideas? Being patient is difficult for me!
     
  18. Mar 14, 2007 #438 of 2181
    wickerbill

    wickerbill Member

    153
    0
    Apr 3, 2002
    Tulsa, OK
    I have a friend that lives in OKC and he had a lot of trouble getting his S3 working correctly. It's not really the tech that comes to your house that needs to know what they're doing, it's the person back at the main office that does the actual activation. All the tech really does at your house is plug in the card and then send a bunch of numbers to the main office. It's those idiots that never seem to know what they're doing. It took Cox about three trips to get his S3 working correctly and the problem was always the idiots back at the main office who had no clue how to activate a cable card.

    I had no problems here in Tulsa, but I think we're on a different system. We have a motorola system and I think OKC has Scientific Atlanta. That may make a difference.
     
  19. Mar 14, 2007 #439 of 2181
    Testpattern

    Testpattern Testpattern

    91
    0
    Dec 5, 2006
    OKC America
    Thanks for the feedback. We do have SA in OKC. You confirm what I've been hearing so, I guess I'll just take a big breath and dive in. Who knows, maybe the Cox folks have learned something since your friend got his installed...

    Thanks,
     
  20. Mar 14, 2007 #440 of 2181
    wickerbill

    wickerbill Member

    153
    0
    Apr 3, 2002
    Tulsa, OK
    It was less than a month ago... :)

    Good Luck!!!!
     

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