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Cox Cable Cards

Discussion in 'TiVo Series3 HDTV DVRs' started by jcaudle, Sep 12, 2006.

  1. LynnL999

    LynnL999 Member

    350
    2
    Oct 7, 2002
    Irvine,...
    I went through the demo of the Trio DVR. It doesn't actually look so bad. Honestly, the only reason I switched back to TiVo after using the Cox DVR is because it only held ~10 hours of HD. That problem will certainly be resolved with a 1 TB drive. And I would get On Demand back, which I actually used sometimes. I will miss TiVo if I switch back, but not enough to justify spending what it would cost to upgrade.
     
  2. jrtroo

    jrtroo User

    4,063
    6
    Feb 4, 2008
    Don't forget- if you do decide to upgrade your old unit will still fetch some good bucks when sold.

    If this were impacting me, I would go ahead and make an FCC complaint. Just for the fun of making them respond and for letting someone at the FCC see what is happening at the front lines when cablecos mess around.
     
  3. ajwees41

    ajwees41 Active Member

    2,010
    1
    May 7, 2006
    Omaha,NE
    It's the SA hardware not Trio that is crap.
     
  4. Johncv

    Johncv Active Member

    1,545
    1
    Jun 11, 2002
    Chula Vista, CA
    Margaret is not telling the truth, credit to CoxInPHX for this info:

    According to the specs I find, The TiVo HD has

    MicroTuner MT2131 1GHz Tuners
    http://www.zoran.com/IMG/pdf/PB-00069.pdf

    and the Broadcom BCM7401 chipset supports AVC (H.264/MPEG-4 Part 10).

    http://www.broadcom.com/products/Cable/High-Definition-Audio-Video-Graphics-System-Processors/BCM7401

    [​IMG]

    This image has been resized. Click this bar to view the full image. The original image is sized 653x804.
     
  5. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    Suggestion to Cox TiVo HD owners, sell your Lifetime TiVo HDs now before any other Cable Providers switch to H.264 and get yourself a Premiere.

    When another large Cable Co does switch to H.264 the value of your TiVo HD is bound to drop.

    If a few more large providers were to switch TiVo might decide to update, but I would not count on that. Get out now, and get your money.
     
  6. tvmaster2

    tvmaster2 Active Member

    2,057
    4
    Sep 9, 2006
    so, is what you are saying is that the hardware is completely capable, but the software isn't?
     
  7. Johncv

    Johncv Active Member

    1,545
    1
    Jun 11, 2002
    Chula Vista, CA
    Correct.
     
  8. tvmaster2

    tvmaster2 Active Member

    2,057
    4
    Sep 9, 2006
    wow...tough call...do we trust TiVo to fix it, or gamble they won't, take our loses and either upgrade or get out of the game altogether....
     
  9. LynnL999

    LynnL999 Member

    350
    2
    Oct 7, 2002
    Irvine,...
    So, hey, I wanted to let anyone who was in my situation know that TiVo will step up if you keep pressing the issue. They ended up offering me a number of options, and I now have a new Premiere XL :)

    Now that I have the plus pak channels back, I noticed the following channels all seem to be 3 hours off in Orange County. Basically, the guide data is for the pacific feed but the east coast feed seems to be airing. For example, 1206 is currently (on 11 am Sunday) showing Harry Potter/Azkaban, when the guide data lists Crashbox. Harry Potter is supposed to air starting at 12 pm.

    1206 HBOFPHD, should be HBOFHD
    1209 HBOSPHD, should be HBOSHD
    1289 STARZCHP should be STARZH

    Can anyone confirm, just to make sure I'm not crazy?
     
  10. unitron

    unitron Active Member

    16,389
    2
    Apr 28, 2006
    semi-coastal NC

    So you had a lifetimed S3 or two, and now you have what, exactly?

    A 2 tuner S4 with 1TB drive? What kind of subscription? Was it transferred from either S3? What kind of money did you have to lay out and what did you wind up with with what account status?
     
  11. LynnL999

    LynnL999 Member

    350
    2
    Oct 7, 2002
    Irvine,...
    They offered me several options. I wanted the XL4, which I bought at retail and they transferred the lifetime service from one of my HD's.
     
  12. unitron

    unitron Active Member

    16,389
    2
    Apr 28, 2006
    semi-coastal NC
    Did it cost you anything other than the retail price of the XL4?


    Do you plan to keep that HD as a parts source for the other one?
     
  13. LynnL999

    LynnL999 Member

    350
    2
    Oct 7, 2002
    Irvine,...
    No.

    Probably, though I haven't decided for sure yet.
     
  14. tvmaster2

    tvmaster2 Active Member

    2,057
    4
    Sep 9, 2006
    I too took a Premiere deal...

    exchanged my two severely-buggy (hard-drive's-a-crashing) Tivo HD's for two 45 hour Premiere's. Lifetime service for each of the HD's was transferred over as part of the price, which was $49 for each machine. 90 day warranty included. Totally happy with that resolution.
     
  15. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Two days ago, out of nowhere, we received a notification that as of JUNE 17, 2013, Tuning Adapters would be available, as a self-install kit, at our local Cox retail centers, free of charge & additional fees.

    It also states that: AS OF JULY 17, 2013, we would lose nearly all our channels, beyond basic service, if the Tuning Adapters were NOT installed before that date.

    They make a play to save us the hassle of going through this, by offering ONE (ONLY ONE) of THEIR digital/HD receivers for the same price as a CableCard for 12 months (which I guess might appeal to somebody with ONLY ONE TiVo (or other CableCard device, NOT leased from Cox). After the year of $1.99/month offer, the costs associated with keeping the receiver would go up to whatever rates were in place at that point.

    THERE IS NO MENTION OF ON-DEMAND, unless it's while their baiting you with a discounted receiver, leased from them.

    In a house where family members are SCOLDED, harshly, for leaving a single CF nightlight on, or not turning off lights when leaving a room, I am very worried about the increased electrical utility bill that will arise from using these Tuning Adapters. We have some of the highest electric rates in the nation. I've read, all over, how these Tuning Adapters are inefficient ELECTRICITY HOGS, run hot, and introduce all sorts of issues in the wake of their deployment.

    I realize this is the way things need to be, and it was coming sooner or later. My biggest concern is does the FCC CableCard mandate also cover Tuning Adapters, or are they a separate matter. If separate, who do we complain to, if/when there are problems with them? Cox here absolutely hates TiVo, hates CableCards, & hates supporting the parts that they should be responsible for supporting. Their party line for a year has been "We don't support TiVo". It doesn't matter what the problem is, or if it affects every device in the house, non-TiVo & all, if there are TiVos in the house, that's the line you get...
     
  16. cliffdwelling

    cliffdwelling New Member

    20
    0
    Jan 29, 2009
    Tucson
    Got the same notice here in Tucson, but Aug 08 is deadline. I was an early adopter of TA about 3 years ago or more. It was made by Cisco and was horrible and we just removed them and suffered without some channels.
    I am wondering if these are same Tuning adapters offered or upgrades which are more responsive.
    Hopefully someone will chime in who has some experience.
     
  17. delgadobb

    delgadobb Member

    111
    1
    Mar 6, 2004
    Las Vegas, NV
    Like the previous poster, I am in Las Vegas - although I got the letter from Cox about Tuning Adapters late in the game (just a few days before the July 17th deadline).

    The letter implied we had to come into the Cox service center to pick up the Tuning Adapters. I tried calling the number provided for the Rancho Drive store, which sent me into an automated Microsoft Exchange voicemail system. Oops, wrong number. Good job, Cox. I called the Cox main number & leaned on them to send a tech for an install; they wanted to charge me & I argued it was their change & that I couldn't reach their store because of a wrong number. They're supposed to have put it through waiving the trip charge, but I'll believe it when I see it.

    When the tech called, I confirmed with him that he had 2 tuning adapters & of course he had only 1. He had to make a trip to pick up another, despite my explicit instructions with Cox. Sure enough, the Tuning Adapters are made by Cisco. While Cox insisted it was a simple self-install, the tech admitted he didn't know how to install them & had to refer to online instructions; apparently he was told "Oh, you'll figure it out" & given no instruction. The install was more involved than expected, but we eventually got it working with a couple reboots of the Tuning Adapters & my Tivo HDs. Once he left, he had to make not 1 but 2 return trips as they weren't showing up properly in their system. Not an easy process.

    I'll try to update in a few weeks or so if anything comes up. At this point, I don't have a high degree of confidence given how unprepared Cox seems to have been with all this.
     
  18. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    Another Cox Arizona customer in Mesa reported in another forum, about getting the same letter. So far I have not received a letter.

    I am confused, because Cox Arizona has been using SDV and the Cisco TA for years, and currently there are 194 channels using SDV. I cannot understand what could be changing. Unless there were some outlying rural areas served by Cox that still had not implemented SDV. One such area that comes to mind is Buckeye, AZ which had not been upgraded last time I looked.
     
  19. cliffdwelling

    cliffdwelling New Member

    20
    0
    Jan 29, 2009
    Tucson
    Yes, they have been using SDV here in Tucson, but still received letter.
    I have never understood Cox and believe they think most people are ignorant of the service they receive ,and confusion is the standard protocol
     
  20. Aug 9, 2013 #2160 of 2181
    LynnL999

    LynnL999 Member

    350
    2
    Oct 7, 2002
    Irvine,...
    Can anyone in Orange County verify if AMC is airing the correct feed? Tribune shows that we're getting the east coast feed, which I know was correct at the time Mad Men ended.

    Someone on AVS claims we're getting the west coast feed now, but I don't sprechen Breaking Bad (there's a marathon) enough to verify whether it's off by 3 hours or not.
     

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