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Cox Cable Cards

Discussion in 'TiVo Series3 HDTV DVRs' started by jcaudle, Sep 12, 2006.

  1. Dec 7, 2011 #2021 of 2181
    L David Matheny

    L David Matheny Active Member

    1,589
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    Jan 29, 2011
    SE Ohio
    That's similar to what Lily Tomlin's "Ernestine" said years ago: "We don't care. We don't have to. We're the Phone Company." These days that goes double for cable companies, and it may also apply to TMS.
     
  2. Dec 7, 2011 #2022 of 2181
    LynnL999

    LynnL999 Member

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    Oct 7, 2002
    Irvine,...
    There is new information for the OC folks over on this thread. Check pages 4 & 5 for the latest info.
     
  3. Johncv

    Johncv Active Member

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    Jun 11, 2002
    Chula Vista, CA
    Call Cox today because I was having trouble receiving BBC HD. Cox re-paired the cable card and reset the Tuning Adapter and everything work. Then I ask about the Plus package, had no problem at all he just added the codes now I receive all Plus package channels on the TiVo HD. :)
     
  4. LynnL999

    LynnL999 Member

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    Oct 7, 2002
    Irvine,...
    Do you happen to know who you spoke to, Johncv? Do you need to go to 2nd level support for this?
     
  5. Johncv

    Johncv Active Member

    1,545
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    Jun 11, 2002
    Chula Vista, CA
    No, just called the support number. The person had to go thru a list of codes because apparently Cox use deference codes for each supported box. Had a list of supported boxes also.

    If you're having trouble goto this forum:

    http://www.sandiegohdtv.org/forums/thread-plus-package-hd-channels-cablecard?pid=2313#pid2313

    Try to contact Joshuarat, I am assuming he work for Cox San Diego. He trying to help people out.
     
  6. LynnL999

    LynnL999 Member

    352
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    Oct 7, 2002
    Irvine,...
    Thanks, I'll give Joshuarat a try.
     
  7. Johncv

    Johncv Active Member

    1,545
    1
    Jun 11, 2002
    Chula Vista, CA
    Let us know what happens.
     
  8. tvmaster2

    tvmaster2 Active Member

    2,059
    4
    Sep 9, 2006
    anything that is learned, please feel free to post it here as well :)
     
  9. Johncv

    Johncv Active Member

    1,545
    1
    Jun 11, 2002
    Chula Vista, CA
  10. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    I posted that, Yes the Premieres support MPEG4 (H.264).

    Not sure about the Series 3 TiVoHD though.

    John, what format do these channels show in your TiVo DVR Diagnostics?
     
  11. Johncv

    Johncv Active Member

    1,545
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    Jun 11, 2002
    Chula Vista, CA
    Slightly dumb question, How do I find the format for the channel?
     
  12. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    First tune to a Plus Package Channel (1101 HUBHD will do), It does not matter whether you subscribe to the channels or not, it will still show in the Diagnostics

    TiVo Central > Settings & Messages > Account & System Info > DVR Diagnostics

    Tuner: 0 is first and will list the channel number, page down to see all the diagnostic info.

    Tuner: 1 is next and will list the channel number, page down to see all the diagnostic info.

    One of these should be channel 1101 if that is what you tuned to, page down and look for Video PID: it should either list (MPEG2) or (H.264)
     

    Attached Files:

  13. Jan 4, 2012 #2033 of 2181
    LynnL999

    LynnL999 Member

    352
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    Oct 7, 2002
    Irvine,...
    Joshuarat over on the SD HDTV forum got me all squared away! I now have all the HD premiums I'm supposed to :)
     
  14. Jan 6, 2012 #2034 of 2181
    CoxInPHX

    CoxInPHX COX Communications

    2,350
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    Jan 14, 2011
    Phoenix, AZ
    Lynn, is Cox charging you the extra $5.00/mo for the Plus Package channels?

    Or did they authorize them at no addt'l charge? Joshuarat said there would not be a charge.

    It sounds like the East Coast may be trying to charge the $5/mo
     
  15. Jan 6, 2012 #2035 of 2181
    LynnL999

    LynnL999 Member

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    Oct 7, 2002
    Irvine,...
    Joshuarat did not say anything about a charge, but I guess I will have to wait until my next bill to see.
     
  16. Jan 6, 2012 #2036 of 2181
    h00ligan

    h00ligan New Member

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    Nov 29, 2007
  17. Jan 6, 2012 #2037 of 2181
    Johncv

    Johncv Active Member

    1,545
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    Jun 11, 2002
    Chula Vista, CA
    There no additional charge as long as you subscribe to one of the premiums channels HBO, Showtime etc. as I understand it.
     
  18. catatafish

    catatafish New Member

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    May 5, 2010
    I'm returning our cable cards to Cox today. Finally got fed up with the poor QC on Cox's part.

    We have two Series 3 and a Premiere, we had a problem with channels not coming in on at all the Series 3 , and sporadically on the premiere. They checked our system and said we were getting solid strong signal to all of our boxes but we need a Tuning Adapter, clunky, ugly things. Hooked them up an still couldn't get a hand full of channels with the Series 3 (History international and a few other we'd watch regularly), but it seemed to work on the primer. However sporadically on all of the tivos' (at different times) would just go blank and say the channel wouldn't come in (I forget the exact wording) . Sometimes if we went up or down and channel it work again and sometimes we'd have to reboot the tivo. Got to be the Tuning Adapter.

    Finally after 8 months of fighting with this problem we are hooking the tivos up to the antenna and getting U-verse for the other channels. Not entirely happy about it, maybe next year we will have FIOS in our area or Cox will fix the problems.

    We are in the panhandle of Florida and had Scientific Atlanta Cable Cards (PKM800) and the Cisco STA1520 Tuning Adapter. Is this a common problem or were we just unlucky?
     
  19. CoxInPHX

    CoxInPHX COX Communications

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    Jan 14, 2011
    Phoenix, AZ
    No it is not an issue at all for me in Phoenix w/ Cox, but Cox here has had SDV and Tuning Adapters for several years and Florida is fairly new to the SDV deployment. I can't speak for the Series 3 TiVos but the Premiere does not have any issues for me or my sister (also in Phoenix). Cox Arizona is also a Scientific Atlanta/Cisco market.

    Recent Cox markets to deploy SDV like Hampton Roads, VA have had many issues even with their own equipment.
     
  20. catatafish

    catatafish New Member

    6
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    May 5, 2010
    I guess we are just unlucky then. I hated canceling Cox (cause I love the network I got working with all our TIVOs) but it got so frustrating losing channels as we are watching them and then all the waiting to deal with COX.
     

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