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Company Won't provide Cable Card

Discussion in 'TiVo Series3 HDTV DVRs' started by crabell, Dec 13, 2006.

  1. crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    I'm guessing you got S-Cards, is that right?
     
  2. crabell

    crabell New Member

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    Nov 27, 2006
    Puerto Rico
    Yes, I would be interested in reading Onelink's response to the FCC... they are just very good at writing words that don't say anything using the most ambiguous language you can imagine... I'm guessing the legal department writes these letters.

    Thanks!
     
  3. Cyrl

    Cyrl New Member

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    Sep 27, 2007
    Pittsburgh, PA
    If only we could harness our powers for good!

    Well I mean I suppose you COULD, or at least make some charitable donations throughout the year.
     
  4. Bumbestia

    Bumbestia New Member

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    Feb 28, 2005
    Great news!!! I was unable to get the Tivo HD but I am looking forward next month on buying it and I WILL ask for a Cable Card with HD!! Thanks to prpilot for filling the complaint to the FCC!!! I can't file a complaint because I don't have the TIVO HD!! Thanks again to everyone to help pressure OL on putting the HD channels in their Mcards!!

     
  5. prpilot

    prpilot New Member

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    Oct 29, 2007
    Puerto Rico
    Yes I have two S-Cards working in my Tivo HD.
     
  6. prpilot

    prpilot New Member

    42
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    Oct 29, 2007
    Puerto Rico
    Here you go!! FCC1 is the first page, FCC2 is the second page. Remember, this is OneLink's response to the FCC after I filed my complaint online.

     

    Attached Files:

  7. Joybob

    Joybob New Member

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    Oct 2, 2007
    Well that kind of sucks. Why did they follow up on your complaint but not on mine?
     
  8. Aiken

    Aiken Blah, blah, blah.

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    Feb 17, 2003
    Redmond, WA
    I would expect them to use the clause in item number 6 at least once.
     
  9. Joybob

    Joybob New Member

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    Oct 2, 2007
    They might weasel out? (in laymans terms?)
     
  10. prpilot

    prpilot New Member

    42
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    Oct 29, 2007
    Puerto Rico
    I don't know Joybob, but as of LAST NIGHT -- YOU CAN GET HD VIA CABLECARD!

    Here are the rates:
    CableCARD rental fee: 1.75
    Additional CableCARD rental fee: 4.75

    HBO HD, Cinemax HD, Starz HD,Showtime HD are free if you have the respective regular channels.

    If you want the regular HD channels (A&E, ESPN, Discover, NatGeographic, etc) it's $6 per CableCARD.

    For more info, call OneLink at 787-250-7780. If they give you crap, ask to talk to Neddy Acevedo (787-766-0909).

     
  11. crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    If I already have a CableCard (S-Card), would the HD Channels be turned on automatically or do I have to call them?

    So, assuming they are NOT providing M-Cards, you would be charged $1.75+$6 for the first Card and $4.75+$6 for the second one? That adds up to $18.50 (per TiVo), which seems like a lot considering that was the monthly rent of their DVR until they increased it recently to $22 (approx.).

    Right now I'm beign charged $1.75 for the S-Card that I have plus $6.75 for "digital access" and I don't get the HD Channels through the CableCard (yet). Are you sure the $6 you mentioned are $6.00 and not $6.75? If that were the case then we would be talking about $20 per TiVo in CableCards, which is very expensive, compared to what our friends in the 50 states are being charged. It seems like to me like they are "letting us win", while they end up making more money.

    Have they made any statement regarding the number of CableCards they are willing to rent to each client?

    Is Neddy a supervisor or something? How come she has a different phone number?

    Thanks for all your help!

    It looks like we're getting there...

    Now, if we could make them provide us M-Cards and/or get them to lower their prices that would be even better!

    Sorry for all the questions...

    Thanks again!
     
  12. prpilot

    prpilot New Member

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    Oct 29, 2007
    Puerto Rico
    For HBO, Starz,Cinemax and Showtime yes, they were turned on automatically for me. And should be on for everybody since it's a free service (again assuming you are paying for the respective premium service)

    I know.. I'm thinking of just returning the second S-Card. I need to do more research as to the FCC requirements/regulations. i.e. Does the FCC force cable companies to distribute M-cards? My guess is not.

    Regular cable customers also pay 6.75 for digital access (that just gives you access to the music channels (401-499) and the general entertainment channels (100-199). I believe you can cancel this service if you don't care about those channels. However, that also will take away your NBA season pass, MLB League pass, and/or pay-per-view (by phone -- not on demand, of course) privileges.

    Haven't seen that anywhere

    She's a customer service advocate (not sure what that means). She contacted me after the FCC contacted them about our situation.
     
  13. Joybob

    Joybob New Member

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    Oct 2, 2007
    OK, dumb it down for me. What is the price difference between renting their DVR and 2 CableCards?
     
  14. crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    It looks like one would save somewhere between $2 to $4 a month having 2 cable cards instead of using the M-Card from their SA8300HDC DVR... but we won't know the final number until someone gets this service for a full month and reports back to the forum...

    This is an option for TiVoHD users, but for those of us with S3's we are kind of forced to get the 2 cable cards, which until now was not an option.

    Good luck to us all!
     
  15. Joybob

    Joybob New Member

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    Oct 2, 2007
    Ok. I was at Onelink today to get a date for installing my cablecards and I have news.

    CC #1. $1.75 Rental + $5.50 Monthly access charge + $16.00 HD access.

    = $23.25 for 1 Card.

    CC #2. $1.75 Rental + $3.00 Access + $6.00 HD access.

    = $10.75 For second card.

    Works out to $34.00 for 2 CableCards with HD channels.

    There's a discount if you have their Phone+Internet service which works out to $24.00 for 2 CableCards.

    The website doesn't currently list the rental fees for their DVR box but, these current figures simply aren't encouraging.
     
  16. prpilot

    prpilot New Member

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    Oct 29, 2007
    Puerto Rico
    Here are the rates from their website: http://www.onelinkpr.com/portal/images/stories/tarifas.pdf. The DVR 'starts' at $11.99. I was paying about $22.99 monthly for my DVR.
     
  17. Bumbestia

    Bumbestia New Member

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    Feb 28, 2005
    Does this price is for a Mcard or a SCard? Because if it is a Mcard We only need one for the Tivo HD right? With this rates is it better to use the SA8300HDC card and put it in the Tivo!! I am been charged $10.99 for a SA8300HDC DVR right now in my current bill!! I have all the Premiums, digital Plus and the HD package and also Power Link(internet) So what's the benefit of using the Cable Cards instead of the SA8300HDC card? Future upgrades? Compatibility? Why the are charging $16.00 for HD acces if I already have the service and using thier HDDVR? Anyone have a comment on this!!


     
  18. prpilot

    prpilot New Member

    42
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    Oct 29, 2007
    Puerto Rico
    It's for a 'CableCARD', but right now they are ony distributing S-Cards. I'm trying to find out now if they are legally required to distribute M-Cards since that's all we need for a Tivo HD.


    $10.99 ? Wow... You have a very good deal!!! In my first month with 1 CableCARD and no DVR my cable bill went down $25 (w/out basic HD). I'm waiting to see how my bill looks now with 2 CableCARDS and basic HD (I will report back on what I find).

    There should be a price and functionality benefit. Onelink is taking away the price benefit since they are charging that stupid $6 for Basic HD (which I also have to research to see if they are legally allowed to do that -- I would like to hear from people in the mainland to see if that's how Comcast,Verizon,TimeWarner do it). In terms of functionality.. what can I say? Tivo is 100 times better than the stupid DVR Onelink provides!!

    So right now you are paying $10.99 for your DVR, right? They claim that 6.00 of those is to pay for basic HD. The other 4.99 is for the actual rent of the DVR (and I think this is illegal -- i.e. they can't bundle the prices like this.. they have to actually state them as a separate item).

    If anybody from the mainland is following this thread, how are your cable companies charging you for CableCARDs?
     
  19. Elementalism

    Elementalism New Member

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    Feb 25, 2008
    I just wanted to drop by and say congrats to you guys for getting your cable company put in their place.

    I had a hell of a time getting Charter to get a multi-stream cablecard installed on my TiVoHD up here in cold Minnesota. So I can understand your pain and frustration when dealing with these state regulated monopolies.
     
  20. Joybob

    Joybob New Member

    581
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    Oct 2, 2007
    Question is, why is there an access fee and HD package fee for CableCards but not their DVR?

    We should google up some other cable companies to see what they do.
     

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