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Company Won't provide Cable Card

Discussion in 'TiVo Series3 HDTV DVRs' started by crabell, Dec 13, 2006.

  1. Jan 5, 2009 #261 of 291
    crabell

    crabell New Member

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    Nov 27, 2006
    Puerto Rico
    I just realized my S3, which is the TiVo I use the most, has all the channels perfectly coordinated, however, my TiVoHD has some channel lineup problems... I guess it is not a Levittown/Cataño office vs. San Juan office issue as I had speculated before.

    I'll email José Negrón to see if he can help me out without having to actually call Customer Service.

    Has anyone had this lineup problem fixed by calling Customer Service?

    [Edit]
    I never got a chance to send the email, but I just went home for Lunch and all channels are working fine.
     
  2. themaestro2657

    themaestro2657 New Member

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    Mar 5, 2008
    By the way I confirmed that their policy forces you to pay for the HD channels. There is no way to get cablecard without paying $16 ( or 11 if you have powerlink, which I don't ). So in effect, the cost for getting a cable card is at least 17.25. Is that ok with the FCC? Can they do that?
     
  3. Joybob

    Joybob New Member

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    Oct 2, 2007
    Anyone else notice a lot of hiccups in the HD channels lately?
     
  4. crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    I don't know if there are any FCC rules about this, but it just doesn't seem right to me.

    You can try calling them a few times until you get someone willing to remove the HD channels from your lineup. It's been my experience that you get a different response to the same questions everytime you call them.

    You could also contact the "Junta Reglamentadora de las Telecomunicaciones" and tell them they are forcing you to pay for a service that you don't want.

    Good Luck!
     
  5. Feb 4, 2009 #265 of 291
    Joybob

    Joybob New Member

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    Oct 2, 2007
    Anyone else have their cable go out yesterday?

    I called up and there's an outtage.

    They also claim that the first 100 analog channels will go digital in february.
     
  6. Feb 5, 2009 #266 of 291
    crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    No Cable outtage on my area, maybe it was a regional thing...

    Regarding analog channels going digital... I think if they actually do that it will force all users with "Basic Cable" to get a CableBox unless they keep the analog channel and ALSO provide the digital version... I'll believe it when I see it...
     
  7. Impulses

    Impulses New Member

    74
    0
    Jan 24, 2006
    Puerto Rico
    I was re-reading this thread for some info on how to acquire CableCards in PR (not for myself but for a friend, I'm still not subscribed to any premium channels and I'm waiting for the HD lineup to expand before bothering with it)... Anyway, figured I'd give anyone reading it a heads up, Costco seems to be clearing out their stock of TiVos or something and they have the TiVo HD for $150!

    I'm not sure if they're doing the same thing in the US, but that's basically 1/2 what it costs when ordered from TiVo's site. I only bought one because my Series 2 TiVo died... Well the HD did, which brings me to my other point.

    Has anyone here ever ripped open their S2 TiVo? Heh, I'm quite certain I could revive my S2 TiVo (which has a lifetime subscription linked to the hardware) if I could copy the TiVo software off another working S2 TiVo, I just don't have one available to do that. I might end up ordering a HD upgrade from Weaknees just to copy the software even if I have to pay the 15% restocking fee to return it afterwards.

    Guess I should find out whether the software's available online anywhere, though I'm sure TiVo would frown upon that and try to prevent it.
     
  8. crabell

    crabell New Member

    172
    0
    Nov 27, 2006
    Puerto Rico
    I heard about Costco's great price on the TiVo HD from someone else a few weeks ago and I'm tempted to get one and replace one of my older S2's... My guess is that they got a large quantity and they are not selling as well as they thought here in Puerto Rico, that may not be the case in the US.

    Enjoy your new TiVoHD and make sure you activate it from your existing account in order to get the monthly discount.

    My S3 "died" a few months ago and I revived it by getting a larger drive and using DVRUpgrade's InstantCake Software to load the operating system into my new drive. It worked very well, though I had minor glitch because I needed a SATA to IDE adapter in order to make it work. In your case, the S2's use IDE so you shouldn't have a problem. It is important to note that this software expects a drive larget than the original, don't try to load the software on your original drive. Also, remember that you will also need the special tool to open the TiVo's case.

    I hope this helps, good luck!
     
  9. crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    I couldn't let such a great deal pass me by, so I went to Costco and got a TiVo HD for $149.97 + Tax. I'll use this new TiVo to replace an older Humax DVD S2 unit.

    I went to the newer Costco in Bayamon in Las Cumbres Ave and they did not have any. I asked on the Customer Support desk and the lady mentioned the Costo in Hato Tejas, Bayamon had 14 units.

    I went to the Hato Tejas store and sure enough, 14 units were there (including the demo unit), of course they now have 13, since I got one.

    Did you get yours at this Costco store or somewhere else?

    Thanks for the heads up and I hope more people take advantage of this great 50% off deal.
     
  10. Joybob

    Joybob New Member

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    Oct 2, 2007
    We should consider emailing Tivo or Amazon to see if they can do anything about the online features.
     
  11. crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    I don't want to be pessimistic, but since Puerto Rico's exclusion is in their "Terms & Conditions" I don't think emails would make a difference unless Amazon (for example) opens their service internationally or Puerto Rico becomes a US State.

    I just don't see that happening in the near future... unless you know a US Congressman from Puerto Rico willing to help us out... That would be great!
     
  12. alansh

    alansh New Member

    1,177
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    Jan 3, 2003
    Phoenix, AZ
    Good luck on that...
     
  13. May 1, 2009 #273 of 291
    crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    I'm not sure if you are aware that I've found a way to get the Broadband Features working in Puerto Rico... Here's the thread, just in case.
     
  14. nirakara

    nirakara New Member

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    Dec 27, 2010
    Hi there, I just called onelink up and it seems like the prices for the cards have gone up considerably. Can anyone here verify for me that now if you have two services the card costs $18, and with three $13?

    And thanks to everyone that put this thread together, its been really useful!
     
  15. crabell

    crabell New Member

    172
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    Nov 27, 2006
    Puerto Rico
    If you look at post #245 you'll see that the actual Cable Card is only $1.75, what increases the price is the "Digital Access", which you need for all channels 100+ and "HD Access", which you'll need for HD Channels.

    If you just have Cable Service with Onlink, the cost for the first Cable Card should be $24.25, $19.25 if you have two services and $14.25 if you have all three services (Cable, Internet & Telephone).

    The price for a secod or third Cable Card drops as noted on post #245. It is important that you request a Multi-Stream Cable Card in order to get both tuners to work.

    I believe that the prices they gave you included the Digital & HD Access, you should ask them specifically, just to make sure.

    I hope this helps and good luck dealing with Onelink, remember that patience is a virtue...
     
  16. lbadillo

    lbadillo New Member

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    Jun 22, 2009
    Saludos... que pasará ahora con los Tivos? sabiendo q OL requerirá cajas digitales hasta para el cable básico. Yo tengo 2 tivos con cable básico stock sin cable cards...??? alguién sabe?

    Gracias
     
  17. pdhenry

    pdhenry Safety Pin

    17,252
    91
    Feb 27, 2005
    PA
    FYP.

    If you have a Series 3 or newer TiVo it requires a cable card to work with digital cable. It might work with plain analog cable. Older TiVos will control a digital box without needing a cable card.

    Si usted tiene una serie de tres o más nuevo TiVo se requiere una cable card para trabajar con el cable digital. Puede trabajar con cable analógico normal. TiVo mayores controlará una caja digital sin necesidad de una cable card.
     
  18. May 2, 2011 #278 of 291
    Impulses

    Impulses New Member

    74
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    Jan 24, 2006
    Puerto Rico
    It seems OneLink has finally started that slow transition, they've started transmitting the basic cable channels on both the analog 1-100 channels and a set of new digital/encrypted 8xxx channels... It's causing headaches for people using a TiVo sans Cablecard, I've found a workaround for S3 or newer owners but S2 are still w/o programming data (and may end up not being compatible w/OL service anymore in the long run). See this thread:

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=466621

    Does this mean that EVERYONE will soon need a CableCard to access even the basic cable channels?? Basically a mandatory ~$7 price hike for TiVo users, I haven't been able to confirm whether they intend to stop transmitting on 1-99 but that's what it's sounding like. :( :confused:

    In the course of that thread I may have also discovered an alternate way of accessing online content on the TiVo w/o a VPN or any more complex solution (though it's viability will depend largely on your mobile phone company, it's lack or enforcement of a data cap, and speed). See my post here for more...
     
  19. May 2, 2011 #279 of 291
    Impulses

    Impulses New Member

    74
    0
    Jan 24, 2006
    Puerto Rico
    I think they've backed off that policy, if it was ever in effect. I tried ordering a CableCard yesterday to solve a problem unrelated to HD programming (basic cable lineup is being shifted and/or messed up in the programming guide), a rep called Angel Lara was ready to place the order for me sans the HD channel charge.

    He was knowledgeable about the Cablecards and seemed to know what he was doing (unlike the 3 or 4 reps I talked to previous to being escalated to him). He told me it'd be $1.75 for the card and $5 or $6 for the so-called digital access fee... Actually, initially he tried to sell it all to me w/the HD package and said it'd be $20-something total, but I quickly told him I didn't want HD programming and he didn't push it.

    In the end he wasn't able to process the order though because he was getting some kind of unrecognized error code on the codes used for the cards, but he told me he'd look into it and I could call later to confirm it. Maybe the error was because he split it off from the HD programming? Who knows...

    I've been trying to get in contact with Esther Culbero to get to the bottom of it as it seems I'll eventually need a Cablecard even for basic cable. Hopefully this is paving the way for extra bandwith on their end and increased HD programming, tho I'm not holding my breath. :mad:
     
  20. curiera

    curiera New Member

    1
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    Sep 11, 2011
    I just bought a TIVO Premiere. I live in Puerto Rico and Liberty Cable provides our cable service. We visited the Liberty Customer Service office, where the supervisor told us that in order to obtain the cable card ($55) we would need to bring our TiVo, leave it with them for 30 days so they can configure it!!!!! That does not sound reasonable to me.

    Please, If there are any other Liberty Cable customers out there that have gone through this, I would love to hear from you.
     

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