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Comcast / Xfinity OnDemand VOD not full screen?

Discussion in 'TiVo Premiere DVRs' started by fjork_duf, Apr 13, 2012.

  1. CoxInPHX

    CoxInPHX COX Communications

    Jan 14, 2011
    Phoenix, AZ
    Nothing on cable is 1080p.
    HD is either 720p or 1080i depending on network.

    OnDemand content should be the exact same as the broadcast was.
    Sometimes even the exact same commercials.
  2. TiVoMargret

    TiVoMargret VP Product Dev & Chief Design Officer, TiVo

    Feb 2, 2008
    Silicon Valley
    There will be a minor software update in the coming weeks that will address a few issues, including these sidebars appearing when you use Xfinity On Demand.

    If you want to be one of the first to receive this update, please sign up at:

  3. Bighouse

    Bighouse 200 Club Member

    Sep 3, 2004
    Guerneville, CA
    Thank you Margret!
  4. Mikef5

    Mikef5 Member

    Jun 4, 2007
    I signed up for the early rollout of the update. I got it last night and it does fix the issue of the picture not filling the whole screen when in the Xfinity VOD. Nice to see Tivo/Comcast got this fixed so soon. Thanks to both.

  5. leiff

    leiff Member

    Aug 24, 2005
    SF Bay area
    I have a new XL4 I installed 3 days ago. I'm in SF Bay Area. I see Xfinity in my guide but when I try to cue a show I either get live TV from one of my tunners while the show info description shows on-demand info, or I get the content to play but freeze after one second. Called Tivo told them about this. I also told then I'm still on 20.1.1 software and asked when I would get 2.2 update to fix black bars and was told 20.1.1 was current software already. Tivo Rep told me I could try taking cablecard out for 10 minutes but that was all the troubleshooting she could do. I called comcast and explained the problem and they sent a signal to my card and asked me to restart Tivo and wait 45 minutes and if still not working to schedule a truck roll visit. I'm using a M-card I removed from my S3 tivo. My s3 still has another M-card in it.
  6. rhettf

    rhettf R3T1CAL

    Apr 5, 2012
    Oakland, CA
    Sign up for the update at tivo.com/priority - After I signed up it took 24 hours for me to get it.

    Call Comcast Cablecard support - its different from there regular support and much more helpful.
  7. leiff

    leiff Member

    Aug 24, 2005
    SF Bay area
    After reading the update notes it says apps won't work for upto 6 hrs. after update. Perhaps I'm better confirming Xfinity app works before requesting updating software priority?
  8. rhettf

    rhettf R3T1CAL

    Apr 5, 2012
    Oakland, CA
    Its true but there is a simple work around:

    Go to My Video Providers after the update and turn Netflix and Youtube Off, then back out on level, and then turn them on again.

    I had to do this with 20.1.1

    When I installed 20.1.2 I was able to use Netflix right after the update without turning the provider off/on.

    If you let the update install in the middle of the night it really won't effect you whatsoever.

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