I mentioned this in another thread, but thought I would start a new one with information on specific errors. I am in Colorado, where Xfinity on Demand is supposedly live. I have the XOD logo under Find Programs now, but when I select it, I get the following error: Service Error Request failed. Please try again. If problem continues, call your cable operator. Reference (GSM-2) when calling. The locale code is tivocardio-ch2-a2p.comcast.com I called Comcast and they thought the problem was that I did not have a VOD code on my account. They added it and then de-paired, re-paired the CableCARD and sent an AUTH signal to it, but I still get the error (I did check the CableCARD status and made sure the card was validated). Assuming that the locale code refers to some sort of VOD or heartbeat server, I tried to ping it, but the Comcast DNS didn't recognize that address (and I don't even know it is a proper server name - that was just a guess on my part). Does anyone who has Xfinity on Demand have any experience with this GSM-2 error (or GSM-7 that some others are seeing)?