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Comcast X1 vs Tivo

Discussion in 'TiVo Coffee House - TiVo Discussion' started by gothaggis, Jun 23, 2013.

  1. mattack

    mattack Active Member

    20,750
    4
    Apr 9, 2001
    sunnyvale
    In the not-too-long run, you can actually SAVE money with Tivo if you get a lifetime subscription.

    Also, there is a specific CableCard line, not the regular Comcast number. They're WAY more helpful.

    argh, it didn't let me leave the 'empty' items in there to keep the #s the same..
     
  2. TDoodle

    TDoodle New Member

    39
    0
    Mar 23, 2009
    Yep, I'm aware of the Tivo Lifetime plan, but haven't felt (in my case) that it would have been a good choice. I pay $12.99/mo for my Tivos, so that means my units have to live over 38mos (over 3yrs) to break even on that $500 nut for the lifetime plan. My other dislike with lifetime is that it is connected to the Tivo box and dies with the box when it dies. I've already had 2 Tivos that did not survive past 3yrs. So, the Lifetime deal would not have benefited me and would have cost slightly more.

    If Tivo would allow that Lifetime Plan to be connected to my membership/ownership of a Tivo (regardless of the box serial number), then I'd go for it. But having the ~$500 investment in the lifetime plan dissolve when the box dies doesn't work for me. I'm sure "mileages vary" on this stuff, but in my case it would not have been a good idea to have invested in it for every Tivo that I've owned.
     
  3. jrtroo

    jrtroo User

    4,066
    6
    Feb 4, 2008
    That is a bit silly- you are discounting the fact that in addition to a simple payback you'll have an asset that is likely worth half of the value of the lifetime (trends holding true). In addition, the other tivos get discounted lifetime of $400.

    You are using bad luck as evidence against all actual trends for tivo boxes- they are very reliable and hard drives are relatively easy to replace. Finally, replacement lifetime boxes are normally discounted, even if there is a problem. Did you check in here to see about repairing your old box?
     
  4. TDoodle

    TDoodle New Member

    39
    0
    Mar 23, 2009
    I really don't care what you deem as "silly", and certainly am not interested in your opinion when you start of with a comment like that one. I have my experiences and analysis and you have yours. I don't feel that it is a good investment (for me, which I stated). There is no need to defend the Lifetime plan choice just because someone else doesn't feel that it is right for them.
     
  5. TDoodle

    TDoodle New Member

    39
    0
    Mar 23, 2009
    Back on topic, Xfinity came out today to install the X1 DVR (replacing my existing Comcast Motorola DVR). Long story short, the installation didn't happen. The Tech said they've had lots of issues with the X1 boxes unless they are installed in a "HomeRun" configuration (single cable from Cable inlet splitter to the X1 with no additional splitters). My home is not configured that way and it would require running new cable from the Cable inlet to each room/device.

    The Tech was sharing that the X1 is very sensitive to having a clean signal going back to Comcast without any existing splitters or other equipment (like my Tivos) being involved. I have a couple of splitters that Comcast installed themselves, but any splitter (beyond what it takes to split at the home entrance) is an issue for the X1 according to the Xfinity Tech.

    He wasn't trying to sell me a service, just speaking from lots of issues that he has seen installing the X1 into an existing older environment. I decided to just hold for now and use what is already working for me. To do a bunch of new cabling work solely to replace that one older Comcast DVR just isn't worth the effort right now. Good luck to those that move ahead with X1 too.
     
  6. lessd

    lessd Active Member

    7,699
    5
    Jan 23, 2005
    CT
    One thing about Lifetime, that I have had from my first TiVo in 2002 to now, is that my total cost over the time has been very low as I use E-Bay to sell my used TiVos, I have had as many as 6 TiVos in my home at one time (Series 2) and I am now down to 3 TP-4s + one Mini, all lifetime, in some cases I got more for my used TiVo than the total cost of the new TiVo, as we all save $100 on Lifetime and there have been deals for Lifetime at $199 for a new TP for good customers. If I sold out all my TiVos I now have my total cost per month per TiVo over the years has been less than $2.5/month. At one time Lifetime break even was less than 2 years not counting the re-sale value of the Lifetime TiVo. (I could purchase a Series 2 for $100 + $300 lifetime - $150 TiVo rebate -$30 TiVo reward program= 22 months at $10/month, back then I had the Series 2 from 2004 to 2007 or three years, then sold them for about $290 each on E-Bay) But I do agree each to their own, just giving some information about why I use Lifetime.
     
  7. mattack

    mattack Active Member

    20,750
    4
    Apr 9, 2001
    sunnyvale
    I don't know how many Tivos you currently have, but if it's 2, you would optimally have saved $100 on one of the lifetimes (as a current subscriber), knocking off over 7.5 months to breakeven.

    I too have had a Tivo die (and mine was WAY more expensive, it was an original OLED S3), but it still lasted _about_ to the breakeven point. (I even spent a bit of money on a replacement OLED S3, hoping it was just the power supply, but it wasn't.. and if I ever get un-lazy and try to revive the drive that _also_ died which has shows on it, I may end up paying someone to transfer the crypto chip in the dead S3 to see if it can be revived).

    Even after that, I lifetimed my Tivo HD (though I bought that during the time the OLED S3 was working), and the day after my cable company went ALL digital, I got a Premiere 4, lifetimed. (Though I admit I ended up paying for the vast majority of the hardware cost of that via Viggle, which was much easier to earn Best Buy gift certificates with around a year ago.)
     
  8. jkain

    jkain New Member

    12
    0
    Apr 15, 2002
    Indianapolis...
    A few weeks ago I switched from DirecTV back to Comcast, and after a couple of days with the standard DVR I bought a TiVO Premiere XL4. Well, X1 has launched now in Indianapolis and today is the last day I can return my TiVO to Best Buy.

    For those who have both, which one do you like the most? I enjoy the TiVO enough, but X1 looks really cool. I'd appreciate any (quick) responses - I have 4 hours left! :)
     
  9. wco81

    wco81 Member

    380
    1
    Dec 28, 2001
    San Jose, CA
    Will Comcast even let you add the X1 to your account?

    Out here in CA, they only offer it as part of Triple Play packages with a 2-year contract.

    Tivo is suppose to come out with new models this fall so I don't know about spending a lot of money on current models either.

    However, my understanding is the X1 is very rough around the edges.
     
  10. slowbiscuit

    slowbiscuit FUBAR

    3,507
    19
    Sep 19, 2006
    In the ATL
    The problem here is that your analysis of Tivo cost vs. X1 is faulty, as jtroo pointed out (for a number of reasons) - lifetime is $400 not $500, ignoring resale value of lifetime Tivos, failing to mention that you have to have Triple Play to get the X1, ignoring or not understanding the ease of simply replacing a bad Tivo hard drive, etc.

    Triple Play requirement in particular is a non-starter, I haven't paid for landline service in over 2 years and it's very easy to get a Double Play pkg from Comcast at significant savings. And there's no way a 500GB drive is enough for whole-home usage here, it's the usual Comcast cheaping out on their DVRs.
     
  11. kcarl75

    kcarl75 Member

    793
    0
    Oct 23, 2002
    Southern NH
    I just got the X1 with the four total boxes. Its been working really well for me. My friend got it at the same time, and he has had nothing but trouble. (His boxes were used and still had the previous owners settings, recordings, etc. He still gets ghost recordings, and loses communication often.)

    All of the features are working well so far. (2) major gripes. One on the guide, there is no way to advance 1 day. You have to continuously scroll right. Huge pain if you want to go more than a few hours. The second, is also on the guide, there is no way to filter by movie, or sports. So there is no easy way to see just the movies that are on right now.

    Overall, I'm pretty pleased.
     
  12. jkain

    jkain New Member

    12
    0
    Apr 15, 2002
    Indianapolis...
    Well, sadly I brought the TiVO back. It's interesting that the high-end 4-tuner TiVOs are no longer listed on Best Buy's web site. 2 weeks ago they were. Only the 2-tuner Premiere is left at $99.
     
  13. Bigg

    Bigg Active Member

    5,427
    5
    Oct 30, 2003
    Hartford-...
    I swear there's one lady who works the East Coast evening shift (not sure where she actually is), I've called AT LEAST half a dozen times, and have always gotten her. Apparently CableCard support isn't a big thing.... She is helpful though. It's a time-consuming process, but it pretty much always works. Until it breaks AGAIN.
     
  14. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    4
    May 14, 2007
    Paradise...
    Try looking under the "Open box and in store clearance" section under "Weekly Deals".
     
  15. AMike

    AMike Member

    42
    0
    Oct 22, 2004
    Metro Atlanta
    I just had X1 installed in my home and after 4 days, I returned my equipment. It was a horror show. I was about to sell my extra Tivo units, but decided to cancel that.

    Let's start with the installation. As soon as the installer arrived, he said the following: I'm in a hurry and these installations take a long time. He connects everything in about 40-50 minutes and stated you're all set. I tried a few channels and the only channels that I could receive were the local channels. He said this is normal and give it 2 hours. 3 hours later, still only local channels.

    I then call the dedicated X1 support number and explained the situation to the support person. She then resends signals to the receivers (2 DVRs, 2 standard x1 satellite receivers). After being on the phone with this person for 90 minutes, one of the DVRs still does not receive all of my subscribed channels. One of the satellite receivers still cannot see its host DVR. She tells me that she has to escalate to tier 2 support and I should expect a call in 72 hours. Needless to say I am extremely ticked off (using polite language here).

    The next morning, I turn on the one DVR that is working and there is no sound. I have to power cycle the unit and the sound returns, but all recordings are lost. As for the non-responsive satellite unit, I press the reset command on one of the setup menus and it begins to work. I call Comcast back to ask them to refresh the signal on the other DVR. Once they do that, it begins to work. DVR #2 loses it sound the next morning so I had to power cycle that one and again lost all scheduled recordings on that device.

    Now that everything is "working", I decide to play a few things through On Demand. The programs stated they were in Dolby Digital 5.1, but the sound was horrible. I had the proper sound setting to ensure I received it 5.1, but it sounded like I was listening via a tin can. My receiver states that it is in 5.1, but there was no distinction between the speakers.

    Finally, let's fast forward to today. I ran errands earlier so I had set the DVR to record a football game. Prior to leaving I had set it to add one hour to the recording time. When I return, I watch the game in FF to catch up. At the end of 3 hours, the recording freezes. The box is non-responsive for 10 minutes. Needless to say, it did not add the 1 extra hour. That was the final straw.

    Fortunately, I live close to a Comcast office, so I returned my equipment. After a usual Saturday afternoon wait, I spoke to the rep and told her that I wanted to return this. She asked me what was wrong and I explained all of the above. She said, our installers don't know what the hell they are doing when installing this. She said, it's really great equipment. I told her that this has put a bad taste in my mouth and I'd rather just use my Tivo equipment.

    So, if X1 is in your area, run away and stick with your Tivo.
     
  16. wco81

    wco81 Member

    380
    1
    Dec 28, 2001
    San Jose, CA
    Was following the AVS Forum thread.

    Seemed like a lot of problems. Still, I might have tried it if I didn't have to get Triple Play.

    So I ordered the Roamio and Mini instead.
     

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