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comcast ondemand srm-8 error

Discussion in 'TiVo Roamio DVRs' started by leiff, Mar 3, 2014.

  1. leiff

    leiff Member

    513
    1
    Aug 24, 2005
    with my Romeo and Mini, if one device is using Comcast Xfinity on demand and then the other device also tries to use on-demand, the newest device will get SRM - 8 error message. I thought I would be able to access on demand from both devices at the same time?
     
  2. lessd

    lessd Active Member

    7,695
    5
    Jan 23, 2005
    CT
    No can do as there is only one TiVo tuner that can be assigned to OD at one time.
     
  3. leiff

    leiff Member

    513
    1
    Aug 24, 2005
    today I'm getting s rm-8 error from both my mini and my romeo when either tries to access OD. should I unplug my Romeo? I already tried rebooting my router and TiVo mini. I don't like rebooting the Romeo since it has a spinning hard drive.
    if I upgraded my roamio basic to a pro with multiple mini's woild i still only be capable of one on demand stream at a time?
     
  4. leiff

    leiff Member

    513
    1
    Aug 24, 2005
    I'm getting these SRM-8 error code everyday now when trying to access ondemand. if I unplug the system it will restore on demand functionality or if i wait a handful of hours it will eventually work again. needless to say I don't want to have to be unplugging the TiVo everyday as I'm sure this is bad for the hard drive. I called TiVo and they said it was a Comcast issue. should I try replacing the CableCARD?
    what's annoying is this SRM-8 code is the very same code I get when I'm trying to access on demand when my Mini is using on demand so whenever I get error code I first have to check the other room to see if the mini is using on demand.
     
  5. leiff

    leiff Member

    513
    1
    Aug 24, 2005
    I discovered when I get the error message I can unplug the cable card from TiVo and quickly plug card back in to re enable my on demand. This is preferable to unplugging the power cable but i guess ill call Comcast and request a cablecard replacement
     

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