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Comcast M-Card Fee now more than an HD box!!!!

Discussion in 'TiVo Roamio DVRs' started by drugrep, Oct 16, 2013.

  1. Oct 16, 2013 #1 of 102
    drugrep

    drugrep New Member

    77
    0
    Mar 16, 2002
    Woodridge, IL
    Just got my latest bill from Comcast.

    I have 3 HD boxes and 1 M-Card.

    I'm getting charged for 2 of the boxes at $9.95 each and the M-Card fee is $11.10! Unbelievable!
     
  2. Oct 16, 2013 #2 of 102
    NJguy

    NJguy New Member

    86
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    Sep 10, 2013
    What a rip off. That can't be. How can they charge more for the card than a box.
     
  3. Oct 16, 2013 #3 of 102
    jrtroo

    jrtroo User

    4,059
    5
    Feb 4, 2008
    Check- did you have an offsetting credit? Comcast has billing system issues that make cablecard billing uneven and hard to follow at best.
     
  4. Oct 16, 2013 #4 of 102
    drugrep

    drugrep New Member

    77
    0
    Mar 16, 2002
    Woodridge, IL
    I'm not sure, I just see the billing dates for the M-Card are the same as the service, 10/17 - 11/16.
     
  5. Oct 16, 2013 #5 of 102
    kbmb

    kbmb Active Member

    1,287
    13
    Jun 22, 2004
    NH
    Wow, where are you located? And what plan are you in?

    I'm Comcast New England (in NH). I have Triple Play which gives me their SUPER STELLAR DVR for FREE! :rolleyes:

    I then have a Cablecard for my Roamio Plus and they list it as this:

    Not surprising though that Comcast would continue to rip people off.

    -Kevin
     
  6. Oct 16, 2013 #6 of 102
    drugrep

    drugrep New Member

    77
    0
    Mar 16, 2002
    Woodridge, IL
    I'm in Chicago suburbs.

    TV is Digital preferred with 1 premium $100.90
    Sports package - $9.95
    2 additional boxes $19.90
    Cable Card $11.10
    Streampix $4.99
    HD Technology Fee $9.95
    Total TV is 156.79 then add:
    Performance Internet Service Modem Owned $51.95
     
  7. Oct 16, 2013 #7 of 102
    kbmb

    kbmb Active Member

    1,287
    13
    Jun 22, 2004
    NH
    I love the HD Technology Fee!!! Man I hate cable companies! They are like that guy in the Lorax that charges for air.

    Have you ever looked at getting into a bundle to see what that price is? I know that's why I signed up for Triple Play even though I don't use the phone (don't even have a phone hooked up). It's still cheaper than putting everything together.

    That still likely won't reduce the cablecard fee.....and that's crazy they charge that much!


    -Kevin
     
  8. Oct 16, 2013 #8 of 102
    murgatroyd

    murgatroyd Don't stop believin'

    25,395
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    Jan 5, 2002
    Berkeley CA
    Here we get the stupid HD technology fee, with a piddly offsetting credit for user-owned equipment.
     
  9. Oct 16, 2013 #9 of 102
    rocko

    rocko Cuckoo for TiVo

    1,551
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    Oct 29, 2002
    Northeast...
    Ummmm ... isn't the first CableCARD free with Comcast? Or am I living in some past reality?
     
  10. Oct 16, 2013 #10 of 102
    kbmb

    kbmb Active Member

    1,287
    13
    Jun 22, 2004
    NH
    It's only free when you don't have any other boxes on your account. My parents only have 2 Tivos.....each with an M-card. The first is free, the second is not. For me....they consider the Comcast box the first box and the cablecard the additional outlet.

    They also like to label it Additional Outlet, like they somehow need to provide some extra services to get the cable signal to the outlet which is already wired.

    -Kevin
     
  11. Oct 16, 2013 #11 of 102
    jmpage2

    jmpage2 New Member

    1,951
    0
    Jan 20, 2004
    I checked my account online the other day and saw that the HD Tech Fee was there again at $10... even though I had not seen it on my bill lately.

    Honestly Comcast are complete and utter idiots with this billing mess they've created. I imagine at some point it will result in some kind of class action lawsuit due to them mis-leading customers (advertising package prices and then tacking on HD tech fee for example).
     
  12. Oct 16, 2013 #12 of 102
    rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    Hmmm - I'll need to look into that. Last summer I gave one of my TiVos to my Mom who already had a STB. Picked up a CableCARD from the local Comcast office - installed and activated - no problem. I'm pretty sure that there was no extra charge.

    At the time she had a strictly SD channel lineup, so perhaps the lack of HD makes a difference? I'll ask her for a copy of the bill to confirm.
     
  13. Oct 16, 2013 #13 of 102
    kbmb

    kbmb Active Member

    1,287
    13
    Jun 22, 2004
    NH
    Yeah, take a look. I was always told that if you have a DVR on the account then a cablecard is a second outlet (since technically the Comcast DVR has a cablecard....it's just built in).

    -Kevin
     
  14. Oct 16, 2013 #14 of 102
    rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    No - she has a dumb STB, not a DVR. Perhaps that's the difference.
     
  15. Oct 16, 2013 #15 of 102
    kbmb

    kbmb Active Member

    1,287
    13
    Jun 22, 2004
    NH
    That's probably it.

    Would be worth checking anyway.....Comcast likes to add on charges little by little without telling you. I recently found out they were charging me for those "free" digital boxes (the tiny ones that allow you to get SD). I got a few back when they made the switch to digital. Well, they have been sitting in the closet for months, only recently did I realize they started charging me for them! And of course the charge started when my bill increased last time (the standard bi-annual cable increase), sneaky!

    -Kevin
     
  16. Oct 16, 2013 #16 of 102
    rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    <Dice> I hear ya! </Dice>

    I'll check - trust me - my Mom cancels her service after Labor Day to save money (Shore house) so if there was something hinkey with the bill I'd hear about it :)
     
  17. Oct 16, 2013 #17 of 102
    WhiskeyTango

    WhiskeyTango New Member

    5,777
    0
    Sep 20, 2006
    New Jersey
    The Additional Outlet fee is different from the cable card fee. The AO fee applies to any box/card beyond the first. It doesn't matter what equipment you have (cable card, STB, or DVR). There are separate fees for the card and at least where I am, the first card is free. Additional cards are $1.50.
     
  18. Oct 16, 2013 #18 of 102
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,646
    1
    Feb 28, 2001
    North...
    Every Comcast franchise is just a shade different in their billing practices. It sounds like the original poster should complain, because the cablecard price is including the additional outlet fee (which some franchises do), but he's also getting charged an additional outlet. FCC regulations prohibit charging that much for just the cablecard itself, or at least they used to.

    My Comcast bill is very cablecard friendly, but that's not the norm. Still, the cable franchises can't discriminate against outside devices.
     
  19. Oct 17, 2013 #19 of 102
    DeltaOne

    DeltaOne Mount Airy, MD

    269
    0
    Sep 29, 2013
    Here in Maryland I was told the first cable card is free, additional cable cards are $7.50 each. Seems hard to understand, but I believe you're right that Comcast pricing can vary by region.

    We're a bit less than a month in as TiVo and cable card users, so I haven't received an adjusted bill from Comcast yet.
     
  20. Oct 17, 2013 #20 of 102
    uw69

    uw69 Member

    403
    0
    Jan 25, 2001
    Washington
    I'm impressed many folks can understand the Comcast bill, the only bill more confusing to me was my old AT&T cell phone bill! :confused:
     

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