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ComCast Dedicated CableCard Activation Phone #

Discussion in 'TiVo Series3 HDTV DVRs' started by kwik, Feb 15, 2012.

  1. kwik

    kwik New Member

    8
    0
    Feb 26, 2007
    877-405-2298

    They actually answer the phone "Cable Card Activation"

    It was offshore, and the rep wasn't sure when they were open, but said 7 days 7AM - 1AM Eastern Time. FYI.....Super busy on Saturdays.

    My S3 (2 M-Cards) were recognized with no problem, and just have to wait 1 hr or so before re-running channel set-up.

    She said if any problems to call state-side tech support at 800-934-6489
     
  2. ghuido

    ghuido New Member

    311
    0
    May 8, 2007
    The STate Side support saved something from being tossed into a wall last night.
     
  3. kwik

    kwik New Member

    8
    0
    Feb 26, 2007
    M-Cards would not activate.

    Called ComCast tech support (Mexico this time), and found out original CC Activate rep (Phillipines) entered wrong numbers. This guy enterd correct #s and 'hit' both cards from his end, but Cards still won't connect.

    Probably going to need a rep to roll out here.
     
  4. MichaelK

    MichaelK New Member

    7,308
    1
    Jan 10, 2002
    NJ
    depending on your level of inpatients you can just return the cards and get a fresh pair and start over. sadly no-one that a consumer can get to seems to know how to fix anything once they screw it up. A tech on a truck roll can apparently get a hold of the right people. BUt a fresh card usually fixes things up.

    PS- the support number they give you is the normal support number and they are clueless with a capital C
     
  5. ghuido

    ghuido New Member

    311
    0
    May 8, 2007
    ALL CAPS clueless
     
  6. PrimeRisk

    PrimeRisk TechnoGeek

    801
    3
    Dec 16, 2002
    Denver, CO...

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