This month I noticed the auto-payment for my Tivo box (an HD XL) that is part of the multi-service discount on a month-to-month basis had been charged at $12.95 instead of the typical $6.95. I called Tivo Customer Service and told them about this. The saw the charge but could not explain what happened. The CSR said they made a change and it would not happen again next month. I then had to ask about the overcharge for the current month. Only after I asked about it, did the CSR offer to refund the overage. Both things have happened as the CSR said they would, but I still can't explain why it went up to $12.95 out of no where. Anyway, I just wanted to post this so that you folks with a multi-service discount may want to keep an eye on Tivo charges and make sure this doesn't happen to you!