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Charter & Series 3 Problems

Discussion in 'TiVo Series3 HDTV DVRs' started by ckoble, Sep 16, 2006.

  1. Feb 1, 2007 #581 of 1052
    DLSDO

    DLSDO New Member

    6
    0
    Feb 1, 2007
    Hi,
    I am a member at avsforum and need 5 posts before I can link above. Please allow me to post a few messages so I can edit the link in above.
    Thanks
     
  2. Feb 1, 2007 #582 of 1052
    DLSDO

    DLSDO New Member

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    Feb 1, 2007
    Any prior Moxi charter customers with T3 care to share the benefits of the T3 over the Moxi?
     
  3. Feb 1, 2007 #583 of 1052
    bubba1972

    bubba1972 New Member

    195
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    Mar 28, 2005
    I definitely notice the additional disk space. Haven't filled up the Tivo yet. No veritcal blue line through some of the SD programming that I got on Moxi. In my area Charter doesn't carry ABC HD and are currently fueding over CBS HD. The ability to record OTA for those two is terrific.
     
  4. Feb 1, 2007 #584 of 1052
    CharterJames

    CharterJames Digital Guru

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    Jan 29, 2007
    Hickory, NC
    There's been increasing fueds betwen networks, largely over money... most the reasons alot of MSOs are in debt is how much we have to pay to retransmit their feeds. This is often why we'll carry several networks from one group - because like shopping at Walmart, you get a better price per channel when you buy the package. I've made a point of not saying any media groups as I don't want to be blamed for bad blood or smear tactics.

    In the past there were must carry rules that stated that if a broadcaster was in our service area then we must-carry them. As Digital and HD first came in, the law wasn't changed. They've recently been updated and as I understand it must carry is only for one feed (if it wasn't done away with) - The result is many Broadcast networks feel they should get money just like CNN and ESPN for their broadcasts... While on one hand I can see their point... the other they *ARE* broadcasting them Over the Air where customers can pick them up for free.

    So as it stands... why should a customer have to pay for HD ABC, HD FOX, HD NBC, HB CBS? The answer is, they really shouldn't. We don't feel we can justify the rate increase that such a payoff would cause... people already complain enough about their rates, why charge them for something they can get with a pair of rabbit ears? As far as I know, we are willing to work with them, carry additional networks so that their digitals can reach people who can't get Digital OTA, swap Adversting time, but lately it seems our lawyers Vs theirs in trying to negotiate a deal... and they want cash and we are trying not foist that on our customers. Personally I hate these fueds because in the end the person hurt the most is the customer.

    I know here it's NBC - ABC and CBS are both good2go... there's been a DirectTV campain that is claiming that Charter doesn't have CBS HD and therefore won't have the SuperBowl in HD, switch to Direct TV today. Which is false becase we WILL have CBS in HD superbowl Sunday. I hate Direct's smear tactics, I used to sell them and before digital cable took off, there was no comparison. Now, it's pretty much chocolate and vanilla... I can rattle off advantages of Cable and Sat... and in honest truth both cost about the same.... Now it's down to PPV packages, DVRs and features like VOD (and if you can get and keep the Local HDs)
     
  5. Feb 1, 2007 #585 of 1052
    DLSDO

    DLSDO New Member

    6
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    Feb 1, 2007
    Are you able to easily adjust the output resolution of the T3 down to 480i? I like to send my HD on the Moxi @ 480i to my DVD recorder for archiving
     
  6. Feb 1, 2007 #586 of 1052
    DLSDO

    DLSDO New Member

    6
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    Feb 1, 2007
    This is a major advantage!!
     
  7. Feb 1, 2007 #587 of 1052
    DLSDO

    DLSDO New Member

    6
    0
    Feb 1, 2007
    I edited my post above with a direct link.
     
  8. Feb 1, 2007 #588 of 1052
    Leo_N

    Leo_N Lucky 200 member

    532
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    Nov 12, 2003
    Wisconsin, USA
    You don't need to adjust that. It is always outputting at 480i out of the composite and S-Video out I believe. Note, you may however want to change aspect mode depending on what you are archiving. This is easily done with the aspect button on the remote, it cycles through the 3(I think it's 3, haven't checked lately) settings.

    If you do wish to use the component outs, then yes it is pretty easy to switch resolution also.
     
  9. Feb 1, 2007 #589 of 1052
    CharterJames

    CharterJames Digital Guru

    38
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    Jan 29, 2007
    Hickory, NC
    You are quite correct on that - So far it's been my experience with every DVR, Cable and Dish Box that (if it as) the coaxial out it's in Standard Def (420i) the RCA and S-Video are SD as well. The Composite can handle HD in Analog and most Digital outputs (DVI and HDMI) are encrypted to prevent copying.

    Most companies are under pressure from the MPAA to encrypt digital outputs but as far as I know it's pretty darn hard to encrypt the Analog.
     
  10. Feb 2, 2007 #590 of 1052
    Leo_N

    Leo_N Lucky 200 member

    532
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    Nov 12, 2003
    Wisconsin, USA
    I think you mean the component can handle HD in analog. The composite=RCA.
     
  11. Feb 2, 2007 #591 of 1052
    CharterJames

    CharterJames Digital Guru

    38
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    Jan 29, 2007
    Hickory, NC
    I probably should have been more specific in saying Composite (YPbPr) and Component (RCA) I do appologize, I'm a bit "old school" in my usage.

    In the days before HD the RCAs were refered to as Component inputs, some manufacturing groups will refer to RCA still as Component (as I do, as most the ones I've worked with often call them that)

    Before HDTV, high end Video Monitors used similar cabling (but with old BNC ends) to carry video information over several connections - this was generally called Composite Video and the Term was often used in the HD world.

    I've seen manufacturers use them interchangably, and I tend to keep my usage "old school" though your usage is more common (and accurate) with current equipment.

    Here's a good page on the different connections (Which uses Leo's more modern terminolgy)

    http://www.ramelectronics.net/html/howto-dvi-hdmi.html


    I'd also like to add another Mea Culpa on here. I've often used the term DCT to describe the Motorola cable receivers - their model names generally start with DCT (Digital Cable Terminal) - I've recently noticed with looking up some things on Windows Vista and CableCard usage that ATI has created a "Digital Cable Tuner" i.e. "DCT"

    Please assume on any posts you see from me if I say DCT I'm refering to a Motorola Cable Receiver - more than likely a DCT2000 / 2500 / 5200 / 6200 /6208 or 6416. There's also the DCP501... but we don't talk about that one too much... :(
     
  12. Feb 2, 2007 #592 of 1052
    r11roadster

    r11roadster High templar

    125
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    Oct 23, 2006
    Has Universal HD gone off the basic package? I can't tune it and a friend with a box gets not authorized, or is there some issue in upstate SC? the rep on the line seemed clueless.
     
  13. Feb 3, 2007 #593 of 1052
    DeathRider

    DeathRider New Member

    699
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    Dec 30, 2006
    Boston Area RCN
    I think you got them backwards...

    Composite = RCA;

    Component = YPbPr

    ;)
     
  14. Feb 3, 2007 #594 of 1052
    CharterJames

    CharterJames Digital Guru

    38
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    Jan 29, 2007
    Hickory, NC
    As far as I know Universal is supposed to be part of the HD Tier in all markets

    I know it went in there immediately for us - here in Hickory the HD tier has Discovery HD, ESPN HD, HD Net, HD Net Movies, TNT HD and Universal HD. I've heard that we are looking to add a few more in the near future as well as getting commitments in line so we can start carrying the Cinemax and Starz HD feeds. Like HBO and Showtime, the Cinemax and Starz HD channels will be included with the subscription to thier premium tiers.

    Generally the Local HDs (Networks +PBS) are all "basic HD" and are not encrypted (When you get HD your paying for the box, not the local HDs) these channels are "Open QAM" as others like to put it (We usually say "in the clear" or simply unencrypted.
     
  15. Feb 3, 2007 #595 of 1052
    r11roadster

    r11roadster High templar

    125
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    Oct 23, 2006
    Well crud I liked that channel but not enough to pay for it. maybe when they add some more to the lineup it will be worth the extra $$
     
  16. Feb 4, 2007 #596 of 1052
    CharterJames

    CharterJames Digital Guru

    38
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    Jan 29, 2007
    Hickory, NC
    I hear you on that one... Discovery HD is my main reason I'm willing to pay for it, though The HD nets occasionally have something good on. though currently I let it slide as I'm just not willing to pay for channels I can only *really* enjoy in one room of the house too... (they look good on non-hd TVs using a box that can decode the HD signal to 420i, however I don't want to pay extra for HD boxes in the kids' rooms as well as my bedroom.)

    Now, once I slowly phase out all my TVs for either Cablecard enabled HD LCDs or put a HD dvr in each room... then I'll consider it *L*
     
  17. Feb 6, 2007 #597 of 1052
    trippank

    trippank New Member

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    Jan 10, 2007
    Just had Charter do my install in Birmingham, AL. Guy showed up early and had to wait on me. He said he had done one other S3 install in Dec '06. After inserting the 1st card, it said updating firmware. After 5 minutes, the info including the Host Id popped up. Called the 800 number. The Customer Support Agent said she preferred that we talked to Megan, as she was the most experienced with the Tivos. After being transferred, Megan hit the card, and there are my channels in HD glory. Inserted the second card. No firmware update needed on this one. She hit the card and ,Boom, there it is.
    He did say he was glad Tivo had the instruction page for the installer ready to go. It just reinforced what he knew to do. It definitely helps for the owner familiar with Tivo's menus to work the remote.
    I had ordered them in the beginning of January though. Scientific Atlanta cards were used and they were out when I originally called.
    Very pleased with the install. The installer was knowledgeable with the cards, but uncomfortable working the remote. Took 50 minutes for the total install. I had to go back to work after, but I cant wait to get back home and watch HD on my S3.

    Tripp
    Birmingham, AL
     
  18. Feb 8, 2007 #598 of 1052
    CraigHB

    CraigHB __________

    809
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    Dec 24, 2003
    Reno, NV
    I didn't get it done on the first go. The tech told me Charter wouldn't release more than 2 cards. So, the tech came armed with only 2. I had a feeling this would be more than a one day operation at that point.

    The person at the office was clueless about how to set up cable cards and took a long time to get the first one entered into the system. The first card initially came back with a 161-1 error. The tech reseated the card and had the office hit it again then it seemed to work right. All the channels show up correctly when running through them using the "test channels" option. I haven't seen that error again so I'm assuming it's okay.

    The second card was recognized and did not produce any errors, but would not decode any of the digital channels. When trying to test channels, it just said "no channels received". The tech is coming back today to try another card. I sure hope this gets done today.
     
  19. Feb 8, 2007 #599 of 1052
    CraigHB

    CraigHB __________

    809
    0
    Dec 24, 2003
    Reno, NV
    The tech supervisor showed up, popped in a new card and had it working in all of a half hour. My problem was the #2 card was defective. He didn't bother trying to reprovision the old one since he said they get a lot of cards that just don't work.

    That error I was getting is 161-4, not 161-1. It did appear again when the 2nd card got its hit from the office. The tech super wasn't too concerned about it. As long as it doesn't come back, I'm not going to get too concerned about it either. All the channels are working on both tuners and that's the main thing.

    The tech super was getting impatient and I had to convince him to give things more time. It can take several minutes for the pairing screen to appear after the card is inserted. He was getting all set to reseat the card when the screen finally showed up. It can also take a while for the card to start working after it's been provisioned and hit by the office. I offered him a soda and talked for a while before actually testing channels. Getting the cards up is a slow process which makes things more difficult. I'm very pleased it's behind me now and hopefully, I won't have to deal with cablecards again.
     
  20. Feb 8, 2007 #600 of 1052
    brentsg

    brentsg New Member

    12
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    Sep 19, 2004
    I had an unsuccessful Charter install attempt today in St. Louis. The tech was on the phone with people telling him "we don't offer TiVo, tell him to get a MOXI".

    I finally got his supervisor out but by then the first guy had my box in a reboot loop. I was glad he was willing to try but if they would just work with the TiVo as a cablecard device and quit viewing it as something that dropped out of a UFO this wouldn't be so painful.
     

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