I just got off the phone with Charter and they told me that they no longer do professional installation of cable cards, and that I can pick them up at the office when I return their dvr box. Is there anything I should be aware of regarding steps I need to take regarding installation for my premiere? I'm anticipating the worst in regards to this set up - is it more complicated than popping in the card and running through the on screen setup? If there is any where online that I can find instructions for dummies, that would probably be the most helpful. I didn't find Charter's website to be particularly useful in this regard.