I got my S3 yesterday, the Charter guy showed up, had never done an install. The directions are simple enough, but after three cards, nothing. It sees them in the slots (yes, we did slot 1 first but tried slot 2 at the request of Tivo). A new Charter rep showed up today, with one new card...they can't get the settings they need, and it shows as not being activated. So, after about 12 hours of this nonsense, he suggested putting the card into the TV to see what happened. It did a firmware upgrade for an hour, and then I put it into the Tivo. I got excited too early, since it finally allowed me to go through the process of Guided Setup again. Then, it had the nerve to go into a firmware update on Tivo, finished that, continued with the process, right near the end...Firmware upgrade. Am I loading plans to launch nukes or watch TV? Anyone have this problem or any suggestions? I'm ready to give up! Thanks.