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Charter all digital

Discussion in 'TiVo Coffee House - TiVo Discussion' started by timr_42, Jan 24, 2014.

  1. rainwater

    rainwater Active Member

    7,057
    1
    Sep 21, 2004
    Charter doesn't distribute cable modems with wireless builtin any longer. I believe this change occurred when they switched to no longer supporting customer provided modems.
     
  2. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,485
    175
    Apr 17, 2000
    Nevada
    Yeah according to the lady I talked to this is all an effort to simplify and standardize for support purposes. As long as it remains free I don't really care. The only reason I argued about it is a) I have to take time to set up up the new modem and b) I worry that some day down the road they're going to change their mind and start charging me for the modem and I wont notice.
     
  3. JosephB

    JosephB Member

    680
    0
    Nov 19, 2010
    Birmingham, AL
    I'm having a weird lineup thing going on here with Charter. My Xbox One's OneGuide has picked up all the new "Spectrum" channels that all-digital areas are getting, but here in Birmingham we're not all digital yet. Zap2It and my TiVos still have the old lineup. I think Charter is publishing these lineups in such a way that they're hidden, yet still published.

    Retail device rules do not apply to internet services. The FCC doesn't have the same authority to regulate the internet side as they do the video side. Several cable companies require you to use their modem. Charter changed last year (or maybe 2012) and they no longer allow customer owned modems. Grandfathered devices can stick around, but if you want to move to the current pricing tiers you have to take their modem. FWIW, they got rid of the rental fee and in my market the price didn't go up. So, when I got their modem my price stayed exactly the same.

    HDHR requires a DTCP copy protection capable device for CCI-flagged channels.
     
  4. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,485
    175
    Apr 17, 2000
    Nevada
    Silicon Dust should create a cheap DTCP receiver device that people can use to access the HDHomeRun tuners. Something with a little better UI then the generic DLNA interface. My Sister currently has 3 cable boxes in her house. After the first year they're going to start costing $7/mo ea. If there was an easy way for her to access the HDHomeRun from those TVs instead it would pay for itself in about a year. I'm sure others would consider a similar setup if it were available.
     
  5. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,485
    175
    Apr 17, 2000
    Nevada
    Someone from Charter actually replied to this complaint. There explanation was basically the same thing she told me on the phone.... They're not charging more for user owned equipment they just require you to use their equipment to qualify for their new plans which happen to be cheaper. It all sounds like double speak to get around the law to me. But whatever I got the new modem from them a few days ago. I just need to hook it up and call them to get it activated.
     
  6. JosephB

    JosephB Member

    680
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    Nov 19, 2010
    Birmingham, AL
    The retail equipment regulations do not apply to internet service.

    And in terms of FCC complaints, they are legally required to respond to them.
     
  7. UCLABB

    UCLABB Active Member

    1,124
    8
    May 29, 2012
    Riverside, CA
    I've only been casually following this thread, but today I got the notice from Charter. The notice says the switch will be made "By" May 20. Only a couple of weeks away so it could happen at any time.

    Can someone summarize what will happen? Will I be watching TV and suddenly everything is screwed up or, presuming they do the change in the dead of night, will I wake up to everything screwed up? Is there no chance that the the TiVo will take care of itself? Or presuming it won't, do I just start doing a gs on my Tivos? What if TiVo hasn't updated the guide info? What do I do then?

    (Side note on a positive: finally getting Sundance and BBCA in HD!)
     
  8. rainwater

    rainwater Active Member

    7,057
    1
    Sep 21, 2004
    If you have a cablecard TiVo, the only thing you will have to do is run guided setup and select the new lineup (you may have to do the advanced lineup selection). Because the rollouts happen at different times in the same market, a new lineup is created. Your cablecards and tuning adapters will get updated automatically right when the switch occurs.

    Luckily for me, most of the channels weren't moved but the major changes were channel additions (about 200). So my season passes worked just fine until I ran guided setup. You may want to create a spreadsheet with all of the channels so you will know which ones to check/uncheck.
     
  9. UCLABB

    UCLABB Active Member

    1,124
    8
    May 29, 2012
    Riverside, CA
    Thanks. So, if I have this right, everything will be fine as far as recording my season passes after the switch. I'll only have to run the guided setup in order to have a manageable guide, i.e., eliminate channels I don't get or don't ever want to watch. Also, I presume I may have to move some season passes to any new HD channels?
     
  10. pshivers

    pshivers Retired!

    162
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    Nov 4, 2013
    Alhambra, CA
    You will need to run guided setup in order for you season pass to work correctly otherwise it will not know the correct channels to record if they have moved...
     
  11. rainwater

    rainwater Active Member

    7,057
    1
    Sep 21, 2004
    Yes, your season passes will be fine as long as you run guided setup the day of the switch. You should see a lineup called "Rebuild" or something similar. That will be the new all-digital lineup (just say the channel is wrong when it asks you to verify the channel during guided setup). For me, we had a few duplicate and missing channels for a few days but they cleared it up pretty quickly after a few days. But like I said, we didn't have many channel moves so none of the season passes I had changed anyways.

    If you have season passes on SD channels, you will have to recreate them for the HD channel. If any of them aren't airing, you may have to wait until they are back in the guide to add the new season pass. So keep your old SD season passes around until you are sure you added the new HD season pass.
     
  12. Unbeliever

    Unbeliever Random Nobody

    5,194
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    Feb 3, 2001
    Altadena, CA
    Charter Altadena here. I was actually out of town during our switchover on the 29th of April. I didn't need to run guided setup and didn't lose any recordings (that I've noticed, yet).

    Due to still-flaky Tuning Adapter performance, I do however put the device on a timer that power-cycles the TA and the Roamio once a day when I go out of town.

    The only thing I had to do was move season passes from SD channels to the new HD channels (like BBCA), but the ones on the SD channels were still working, and all my HD ones are untouched.

    Maybe because Altadena has been a long time Charter region that there was no mass-renumbering going on. It was just new channels showing up.

    --Carlos V.
     
  13. rainwater

    rainwater Active Member

    7,057
    1
    Sep 21, 2004
    Most markets created new lineups because the digital upgrade rolled out in stages so not everyone even in the same city got the new lineup at the same time. A few didn't create new lineups but that is not the norm. Even without running guided setup, it probably will not affect your current season passes for most channels since most markets didn't move most of the major channels.
     
  14. Unbeliever

    Unbeliever Random Nobody

    5,194
    5
    Feb 3, 2001
    Altadena, CA
    But I see all the new ones. First time I hit the TiVo button, I got the message "You got a bunch of new channels, here they are:" and the guide data is populated on the new channels (which was why I was able to create HD season passes to replace the SD ones).

    So 91001 was an "all at once" switchover.

    --Carlos V.
     
  15. JosephB

    JosephB Member

    680
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    Nov 19, 2010
    Birmingham, AL
    They have been doing more and more "flash cut" upgrades to all digital lately. For example, I believe Montgomery, AL went all at once.
     
  16. mrschimpf

    mrschimpf Member

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    Feb 18, 2011
    Sheboygan, Wisconsin all-digital went off this morning; after checking if the listings were in Zap2It I found out the new listings were in Rebuild, so I did have to run Guided Setup. Lost my archived antenna channels over the years, but outside a couple missing listings (and someone at Charter thinking Univision=Universal HD), no hitches, all wishlists retained and my season passes transferred to the new channels, though my WMC PC setup didn't get the new lineups yet.
     

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