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Channel Guide takes a long time to come up. Normal?

Discussion in 'TiVo Help Center' started by atoledo, Mar 21, 2013.

  1. atoledo

    atoledo New Member

    Mar 21, 2013
    My cable provider, RCN, has just updated me with a Tivo Premiere. The set was too far from my router so the installer attached a wireless adapter. I didn't notice at that time but the wait time for the guide to come up is annoying--a full five seconds of black screen before the channel list comes up. Once on the guide, the list scrolls quickly. When I choose my desired channel, or hit the LiveTV button, again the screen goes black for a full five seconds (I counted) before the channel/signal comes back on.

    I thought it might have to do with the wireless adapter, so I ran a long ethernet cable directly from the Tivo box to my router. Same thing. The annoying five second wait. Is this normal for a Tivo box?

    Thanks in advance.
  2. tatergator1

    tatergator1 Active Member

    Mar 27, 2008
    Columbus, Ohio
    It sounds like what you're actually experiencing is a result of your resolution settings on the Premiere box. The completely black screen is probably your television changing resolutions. For example, the Guide is displayed in 1080i, while the channel you might be watching on Live TV might be 480i or 720p, which would require that the TV change it's resolution, which on older HDTV's can take several seconds.

    Try changing the resolution output of the Tivo by following the directions here. I suggest setting it to Fixed, and then seeing if the black screen goes away when switching between Live TV and the Guide.
  3. atoledo

    atoledo New Member

    Mar 21, 2013

    Thanks for your reply. I never thought about the resolution issue. I'll give it a try when I get home.

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