Hey guys, I can't seem to get a cablecard from TWC. I went to the local office and they told me that they had them at the warehouse and could only send out a technician to install it. I then called TWC and asked them to send me one on 11/7. The lady said no problem and it would be out in 2-3 business days. I called on 11/14 as I still hadn't received one. That person told me it should be there on 11/18. Still no card. I called today, 11/20 and the guy told me that cablecard mail delivery to my area is not available. I live in the Richmond KY area. What do I need to do here? Thanks.