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Cant' even setup my new Roamio Plus

Discussion in 'TiVo Help Center' started by bob2k2, Apr 30, 2014.

  1. bob2k2

    bob2k2 New Member

    Apr 20, 2014
    There is a s/w issue that they have been unable to correct where new units cannot complete setup. I a MOCA complaint FIOS router so that is not he issue. This seems to be a systemic problem that they have yet to fix - I have a case # 140428010405 and this is been going on since Saturday when I received the unit. There are sending me another unit but say they cannot guarantee that it won't have the same issue as the s/w update works on some units and not on others - to say the least I am livid and it seem they should pull back the update until it is wrung out. I have $1000+ of brick in a box which are essentially a useless and a wife who is not happy.
  2. rferebee

    rferebee New Member

    Apr 14, 2014

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