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Can't Download From Amazon (Series 3 and Roamio)

Discussion in 'TiVo Roamio DVRs' started by rjgibson0066, Mar 19, 2014.

  1. rjgibson0066

    rjgibson0066 Member

    Feb 12, 2007
    About a month ago I started having problems downloading from Amazon with my Series 3, but at about the same time I was having hard drive problems so didn't think much of it.

    But now with a new Roamio, I am still having the same problem. I have linked/unlinked/re-linked the new Tivo to Amazon's website and went through all the troubleshooting steps I can find on Tivo/Amazon's websites, but still nothing.

    I did replace my DSL modem about a month ago, but am almost certain I was able to download one movie prior to having this problem.

    Any suggestions on what to look at?
  2. rjgibson0066

    rjgibson0066 Member

    Feb 12, 2007
    Re-booted and the download started, however it's very slow.
  3. dlfl

    dlfl Cranky old novice

    Jul 6, 2006
    Dayton OH
    There seem to be occasional problems like this for some of us. Here's a link to a recent thread I started.
    Note post #24. Complain to Amazon instant video support at 877-442-1958 and hope for the best. If they actually give you a follow up call after they've fixed it, I will be amazed.

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