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can't buy/download Amazon Instant Video movies

Discussion in 'TiVo Coffee House - TiVo Discussion' started by cwoody222, Dec 16, 2012.

  1. frankthetank

    frankthetank New Member

    8
    0
    Jul 27, 2007
    Fairfax, VA
    Issue still not resolved as of 27 March. After purchasing a rental on amazon.com, had to call Amazon to have them push the movie to my Tivo HD since there was no download option. The rep said it was a glitch they see from time to time depending on the movie.
     
  2. mustang1068

    mustang1068 New Member

    18
    0
    Feb 4, 2009
    Obviously they could care less about TiVo users - issue still exists. And still no prime streaming - ridiculous.
     
  3. cwoody222

    cwoody222 Active Member

    11,148
    1
    Nov 13, 1999
    Buffalo, NY
    I had this problem happen on Saturday. The movie in question could not be found anywhere on the TiVo itself to purchase that way so I had no choice but it buy it on Amazon.com.

    When it didn't work I called Amazon (good luck trying to find a number online!) and actually was connected to a human pretty late on Saturday night.

    The woman sent a test file which showed up... the next morning.

    She suggested we try to access my purchase on my Wii U or Roku, which stream, not download. I tried the Roku and it worked right away.

    She was aware of on-going TiVo issues, but had no timeframe of when they may be resolved.
     
  4. aaronwt

    aaronwt UHD Addict

    19,684
    116
    Jan 31, 2002
    Northern...
    There is no need to find a number on Amazon. You enter your number and they call you right away. The info is there in the help/contact page.
     
  5. sbiller

    sbiller Active Member

    1,915
    0
    May 10, 2002
    Tampa, FL
    I have experienced this problem a number of times in the past. It appears to be working for me now...

    [​IMG]
     
  6. mattack

    mattack Active Member

    20,949
    19
    Apr 9, 2001
    sunnyvale
    If they could care less, it means they DO care.
     
  7. shadowplay0918

    shadowplay0918 Member

    41
    0
    May 16, 2011
    Just had this issue and I called and they are pushing it to my Tivo. The same thing happened the last time I rented something (about the time this thread started)...

    Not really worth the hassle so I done with ordering from them...
     
  8. bareyb

    bareyb Under Maintenance TCF Club

    26,029
    29
    Dec 1, 2000
    Silicon Valley
    Add me to the list. I started a thread on it in Happy Hour and someone pointed me here. What the hell is going on? I chatted with Amazon customer service and they manually pushed the videos to my TiVo so that's a work around in the mean time. Anyone know of a fix for this yet?
     

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