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can't buy/download Amazon Instant Video movies

Discussion in 'TiVo Coffee House - TiVo Discussion' started by cwoody222, Dec 16, 2012.

  1. frankthetank

    frankthetank New Member

    Jul 27, 2007
    Fairfax, VA
    Issue still not resolved as of 27 March. After purchasing a rental on amazon.com, had to call Amazon to have them push the movie to my Tivo HD since there was no download option. The rep said it was a glitch they see from time to time depending on the movie.
  2. mustang1068

    mustang1068 New Member

    Feb 4, 2009
    Obviously they could care less about TiVo users - issue still exists. And still no prime streaming - ridiculous.
  3. cwoody222

    cwoody222 Active Member

    Nov 13, 1999
    Buffalo, NY
    I had this problem happen on Saturday. The movie in question could not be found anywhere on the TiVo itself to purchase that way so I had no choice but it buy it on Amazon.com.

    When it didn't work I called Amazon (good luck trying to find a number online!) and actually was connected to a human pretty late on Saturday night.

    The woman sent a test file which showed up... the next morning.

    She suggested we try to access my purchase on my Wii U or Roku, which stream, not download. I tried the Roku and it worked right away.

    She was aware of on-going TiVo issues, but had no timeframe of when they may be resolved.
  4. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    There is no need to find a number on Amazon. You enter your number and they call you right away. The info is there in the help/contact page.
  5. sbiller

    sbiller Active Member

    May 10, 2002
    Tampa, FL
    I have experienced this problem a number of times in the past. It appears to be working for me now...

  6. mattack

    mattack Active Member

    Apr 9, 2001
    If they could care less, it means they DO care.
  7. shadowplay0918

    shadowplay0918 Member

    May 16, 2011
    Just had this issue and I called and they are pushing it to my Tivo. The same thing happened the last time I rented something (about the time this thread started)...

    Not really worth the hassle so I done with ordering from them...
  8. bareyb

    bareyb Under Maintenance TCF Club

    Dec 1, 2000
    Silicon Valley
    Add me to the list. I started a thread on it in Happy Hour and someone pointed me here. What the hell is going on? I chatted with Amazon customer service and they manually pushed the videos to my TiVo so that's a work around in the mean time. Anyone know of a fix for this yet?

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