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Cannot disconnect Expander

Discussion in 'TiVo Series3 HDTV DVRs' started by raynite, Mar 22, 2013.

  1. raynite

    raynite New Member

    Mar 22, 2013
    I have a Tivo HD and have been using a 1TB WD Expander with it with no trouble for about a year. I recently moved and no longer need my Tivo. I was planning on giving my Tivo to a friend but keeping the Expander. I deleted everything off of the Tivo and Expander with no trouble. I then completely disconnected the Expander and restarted the Tivo. When it gets to the blue "expander is missing" screen, I hit "clear" but nothing happens. I have restarted numerous times. Called Tivo and tried several different options, including the kickstart, but nothing will get me past this screen. The kickstart would not work.

    If I plug the expander back in, then the Tivo works fine. But as soon as I disconnect it, I get stuck on the same blue screen. Any thoughts?
  2. bshrock

    bshrock New Member

    Jan 6, 2012
    Next you should get the WARNING screen asking for the 3 Thumb downs + enter. If I recall t may take a few minutes (I'm not going to try)
    Wait 30 minutes then try the 3 Thumb down then press the "Enter" key.

    Permanently Removing the DVR Expander

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