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Cablevision CableCard Info, Experiences...

Discussion in 'TiVo Series3 HDTV DVRs' started by jmatero, Sep 12, 2006.

  1. leeclarke

    leeclarke New Member

    17
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    Apr 8, 2007
    I'm no booster of any service provider, but I've gotten quite a bit of help from this community before so I figured I should post my story. Luckily it's a short story. I decided to switch from Direct-tv because I like Tivo. Besides my wife said, "I don't want to learn a new interface." Carpe diem. I got an SD Tivo for free (some promotion Tivo had) and a Tivo HD for $250 (from Costco). I did all my research ahead of time and made the call to Optimum. I got the triple play deal: $30/month for each service for a year (I was already using their internet and voice service). I'm in central New Jersey. When I called to arrange the service the woman who took my order knew exactly what I was talking about (though I was ready to give her instructions). The installers came and switched out old cable, even replacing the longest run in the house because "there would be too much signal loss." They were here maybe 3 hours and did a very clean install (unlike D*TV installs over the years where they left garbage all over the place). Then the moment of truth: the Cablevision guy came to install the M-Card in my Tivo HD. I'd run through as much of the Tivo setup as I could, as is recommended by Tivo and by Cablevision (for instance, downloading the program guide). The installer stayed on my couch until he knew it was all working, even HBO, which is longer than I expected him to stay. The first card he brought worked just fine. All in all, I'm quite pleased. I note with annoyance the loss of a few HD channels recently but I don't watch those anyway. I'd rather have Tivo than more channels (or I would have stayed with Direct-tv). The only mistake was one I made. I should have bit the bullet and bought 2 Tivo-HD units. Even though the other TV in the house is an SD unit, I still have to pay the monthly fee for Tivo and for the cablebox. I was just trying to keep my initial outlay of cash low. Oh, did I mention, I don't think I did--there is no Cablecard installaton fee on my bill! Cheers to all...
     
  2. tommy275

    tommy275 New Member

    82
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    Jun 8, 2003
    well, the cablevision guy from the Oakland office is here and didn't realize that the S3 needs two cards. I explained that to him but like many other people, he and/or Cablevision is confused with the TivoHD and Tivo Series3 naming convention. can't really blame them.

    anyway he's putting in two m-cards. hopefully they will work, work quickly, and work for a while.
     
  3. li33gwm

    li33gwm New Member

    22
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    Aug 21, 2004
    Long Island
    Just got my TiVo boxes and aftr being transferred a few times to different Cablevison reps, they seemed pretty knowledgable re: CableCards. First call was this Wed. and the M-Cards were not available on Long Island, 2nd call was Friday to schedule install of cards and now they are - I am hoping they work after reading all these threads.
     
  4. bobbyv

    bobbyv New Member

    3
    0
    Mar 22, 2008
    I'm a Tivo SD and Series 2 owner. I just bought a TivoHD. I scheduled with Cablevision of Long Island, NY to install two S-cards (yes $46 charge). Contrary to several threads I've read, Cablevision of Long Island does not yet support M-cards.

    I disconnected my cablebox and hooked the cable directly to the TivoHD. When I did this, my Tivo screen went blank, and I could not view any live TV channels, nor could I view any of the pre-recorded Tivo content that came on the drive. I unplugged the Tivo and plugged/powered it back on, and then everything seemed to work fine. I then proceeded thru Setup Guide prior to cable install, and everything was fine.

    When I ordered the TivoHD, I asked the rep what I should expect from the Cablecard install. She said to make sure the installer doesn't pull it out of his pocket. Guess what, the first thing the Cablevision installer did was pull it out of his pocket. He also made a reference that Cablevision cablecard installs on a Tivo were a 50-50 crap-shoot. He also came into the house with only ONE S-Card to install. (Warning: Make sure to emphasize with your cable company that you need TWO S-cards installed.) Luckily, there was a supervisor in the area that supplied the additional card.

    Other than that, the install went without a hitch, and we tested encrypted channels (above 100), as well as HD channels (even though I don't yet have an HD TV hooked up). We tested the dual tuner and recording capability. Everything went well. The cable installer was gone within 30 minutes, and I haven't had any problems since.
     
  5. Lrscpa

    Lrscpa Member

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    Apr 20, 2003
    What's the deal with the tech pulling a card out of his/her pocket?

    If it's a 50/50 crap shoot, then I guess I'm lucky that I'm one week into a working, glitch free setup.

    On a related note, I was at the Cablevision walk in center where the person in front of me exchanged her cablecards for an HDDVR. What concerned me was that she said her cablecard install was fine for 6 months, but went south after that. After four service visits, she gave up.
     
  6. DCIFRTHS

    DCIFRTHS I dumped SDV / cable

    2,119
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    Jan 6, 2000
    New York
    On the other side of the coin, my CC installs have been running fine, and I have been using the S3 boxes since they were first released.
     
  7. driverseven

    driverseven 2 Tivo HD's.

    46
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    Oct 11, 2007
    Westchester, NY
    I've had an occasional "channel not available" problem in the six months I've had TivoHD with cable cards in westchester.

    But last night all of the over-the-air channels -- 702 up through 711 -- were out.

    Fortunately, they're back this morning. I tried resetting the Tivo but it didn't help.

    What's the cause of this? Is the signal low on these channels?
     
  8. Brighton Line

    Brighton Line Member

    143
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    Mar 15, 2006
    Brooklyn, NY
    Over a year and a half, four SA Single Stream Cablecards (1 HD/1S3), no issues.

    Had an install issue that requried a 2nd visit but I chalk that up to only having the Mrs. home and not testing premium channels (HBO/YES). >G<
     
  9. lqaddict

    lqaddict New Member

    114
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    Apr 4, 2005
    New York
    Just had my 2 S-Cards swapped for a single M-Card.
    It did not want to cooperate at first - giving failed to load ///apps/*.htm messages on different cablecard diagnostics screens. But it came to its senses after a Tivo reboot.
    CV hit the card, all channels pop up, and everything looks good.
    I wonder if I could've accomplished that last weekend, when the same errors were popping up, but the tech refused to reboot Tivo as a last resort, and marked the card as bad.
     
  10. pbug56

    pbug56 New Member

    9
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    Jan 27, 2008
    I'd love to have M cards in my 2 TIVO HD's. I don't, though. I had an appointment Saturday for all my CC2 problems in one of them. 8 to 11 came and went, I later got a call from a tech from the next shift. He came, told me he was dispatched to replace my 4200SD! Of course he had no cc's with him. He measured signal strength at the troublesome HD and said it was way too high and disconnected an amp I had. With the amp TIVO reported 90-100 on signal strength, without it about 45%. Which is the better number?

    I'm rescheduled for another tech for this Saturday.:confused:
     
  11. li33gwm

    li33gwm New Member

    22
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    Aug 21, 2004
    Long Island
    Having Cable install CableCards for 3 TiVo Units (one Series 3 and two TiVo HD). A few questions:

    1) Do I really need to disconnect Cable Box and Hook Up TiVo unit before tech arrives?
    2) What ammunition (or knowledge) should I have just in case...
    3) Rep on phone said the tech will be bringing 6 M-Cards with him. 2 for the TiVo 3 and 1 each for the TiVo HD and 2 extra just in case I guess.

    Thanks -
     
  12. pbug56

    pbug56 New Member

    9
    0
    Jan 27, 2008
    You do need to set up your new TIVO before the cable tech arrives - it downloads local channel lineup and guide data, it probably downloads the latest firmware updates, and more. A tech who finds none of this done does not have time to hang around for it. Hook it up ahead (use a splitter ahead of the cable box if you have to keep the old box connected) - a few days ahead. Just before the arrival period, disconnect the old box and the splitter.

    Ron
     
  13. Apr 2, 2008 #673 of 995
    TVisitor

    TVisitor New Member

    15
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    Apr 2, 2008
    Hey all,

    I'm considering dumping my SA8300HD and getting a TivoHD or a Series 3, not yet sure which. I've been leaning towards the TivoHD becuase it's cheaper and I can still use an expansion drive with it.

    I see on the FAQ:

    Each of the Series 3 boxes supports recording two digital cable channels at once. The newer Tivo HD box currently supports MCards, so you will need one MCard or two SCards for full functionality.. Currently, the software in the original Series 3 box does not support the multistream capabilities of the MCard, so you will need two CableCARDs, either SCard or MCard, to have full support. Either Tivo will function with only one SCard, but may operate in single tuner mode.

    The question is, can I use 2 M cards in the TivoHD and get 4 tuners? Or is 2 tuners the absolute max?
     
  14. Apr 2, 2008 #674 of 995
    FuBo

    FuBo New Member

    2
    0
    Mar 30, 2008
    NY
    Hello all,

    New to the forum. Read up here for a while before I finally bought two Tivo 20 hour HD boxes. I live in the bronx and i am not fond of cablevision so I was nervous reading all the problems people are having on here. However, When I made the appointment to replace my cable boxes w the Mcards it was no problem and the guy did both boxes no problem in about 30 min. He said he did a single box that morning and the card was bad and it took forever. Guess I got lucky. Actually the guy also figured out someone was spliced into my cable downstairs from me to(sped up my internet nicely afterward)! Also its only been half a day but I still have the VOOM channels viewable (not that I really watch them but its something). Hope this helps some. very nice forum BTW
     
  15. Apr 3, 2008 #675 of 995
    driverseven

    driverseven 2 Tivo HD's.

    46
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    Oct 11, 2007
    Westchester, NY
    No, you can only have 2 tuners. The reason to get the M card is to save a coupla bucks on the Cablevision fee -- ie, 1 card rental instead of 2.
     
  16. Apr 3, 2008 #676 of 995
    driverseven

    driverseven 2 Tivo HD's.

    46
    0
    Oct 11, 2007
    Westchester, NY
    I'm wondering if we will all lose the VOOM channels -- I have read on the Yahoo CV group that people were receiving postcards saying the channels would go away in May. I haven't received such a card in Westchester.

    Cablevision was patched together by buying up a number of cable TV systems that were built differently; sometimes what applies to one area doesn't apply to another.
     
  17. Apr 3, 2008 #677 of 995
    TVisitor

    TVisitor New Member

    15
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    Apr 2, 2008
    Thanks driverseven. I'm always intersted in saving money - I can apply the $2 to a cablecard for another Tivo in the house, then!
     
  18. Apr 8, 2008 #678 of 995
    outlawnyc

    outlawnyc New Member

    1
    0
    Apr 8, 2008
    I've been using a Tivo for a couple months now -- and they've been charging me $2 per month per card and now additionally they are charging me $5 per month for having the 2nd card. so essentially they are charging me $9 per month to have these cheap ass cable cards.

    I own the Tivo Series 3 HD. am I Screwed..I totally love the tivo..but hate Cablevision and their tactics. What to do any suggestions? I love watching my T(i)V(o).... but i hate get screwed by my cable company. Any suggestions? Do I just sell my Tivo Series with Lifetime?
     
  19. Apr 9, 2008 #679 of 995
    ycrazyy

    ycrazyy Big Perm

    478
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    Dec 2, 2001
    New York, NY
    Well you can sell your TiVo and leave Cablevision alltogether, that is certainly an option. I have one M-Card in each TiVoHD and they charge me $1.50/mo per card and that's it. Don't know what the extra $5/mo they are charging you is for. Have you tried calling them to resolve it? Probably a good first step before you toss TiVo and Cablevision to the side...
     
  20. Brighton Line

    Brighton Line Member

    143
    0
    Mar 15, 2006
    Brooklyn, NY
    The $5 a month is for having "Premium Channels" on a 2nd outlet. If you had two cable boxes and got HBO they will charge you $5 for having HBO on the second box.
    Same with cable cards as they treat each card as an "outlet". So the $9 is actually more then what you would pay to rent a box without a DVR.
    I have four single stream plus the $5, thank goodness they only charge the $5 one time.
     

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