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CableONE CableCard Info, Experiences...

Discussion in 'TiVo Series3 HDTV DVRs' started by IDSmoker, Dec 5, 2006.

  1. IDSmoker

    IDSmoker Member

    329
    0
    Apr 10, 2004
    Boise, ID
    Thanks for posting about Discovery HD moving back to the "standard" HD package! If it wasn't for reading your posts I would never have known that I'm now receiving the HD feed of Discovery, NGC, and AETV (even if TiVo still thinks that DSCHD is actually HDT).

    It looks like the only channels currently in the "extended" HD package (the $5 upgrade) are currently HGC and Food. I'll consider getting this package when they eventually get around to adding SciFi and TNT.
     
  2. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
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    Nov 18, 2001
    Gulfport,...
    Where are you seeing that HD Theater is not in the $5 expanded group? CableOne's lineup (http://www.cableone.net/lineup/) is still showing these five channels as the expanded group.

    HD THEATER
    NATIONAL GEOGRAPHIC HD
    A&E HD
    HGTV HD
    FOOD NETWORK HD

    I still don't see Discovery HD anywhere in their lineup. It's showing up in my TiVo's guide as 494 but that's HD Theater.

    P.S. I just checked the lineup for Boise and it's the same expanded package as Biloxi.
     
  3. msu-dawg

    msu-dawg New Member

    59
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    Jan 7, 2006
    When I look at the channel lineup for Diamondhead (39525) I see:

    450 HBO HDTV HBO in HDTV

    451 SHOWTIME HDTV Showtime HDTV

    452 TBS TBS

    453 TMC HD The Movie Channel HD

    454 TNT Turner Network Television

    455 ABC HD ABC Network in HD

    460 CBS HD WKRG CBS in HD

    466 NBC HD NBC in HD

    470 PBS HDTV PBS in HDTV

    475 FOX HD WXXV FOX in HD

    490 UNIVERSAL HD Universal HD

    491 ESPN HD ESPN in HDTV

    492 ESPN2 HD ESPN2 HD

    494 DISCOVERY Discovery Channel

    495 NATIONAL GEOGRAPHIC HD NATIONAL GEOGRAPHIC HD

    496 A&E HD A&E HD

    497 HGTV HD HGTV HD

    498 FOOD NETWORK HD FOOD NETWORK HD

    where only the last two (HGTV and FN) are colored tan. All the others are colored light blue.

    Maybe I'm confused but I thought HD Theater was just another name for Discovery HD?

    BTW, when I clicked on the link you included I got the channel lineup page but with no channels listed, I presume because the website didn't have a ZIP code set.
     
  4. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
    0
    Nov 18, 2001
    Gulfport,...
    Your lineup in Diamondhead is different from Biloxi's. HD Theater is not the same as Discovery HD.
     
  5. msu-dawg

    msu-dawg New Member

    59
    0
    Jan 7, 2006
    I looked at my 494 and the logo on screen says HD Theater so I guess the listing on their website is wrong maybe?:confused:
     
  6. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
    0
    Nov 18, 2001
    Gulfport,...
    Double check your lineup and which packages you're paying CableOne for. Apparently on January 1st they changed the $5 HD Tier to only be Home & Garden TV and Food TV. The other HD channels have moved into the regular (no extra fee) lineup. Would have been nice if they had notified us of the change. I looked at my last two bills and there was no announcement that I can find.
     
  7. madperk

    madperk New Member

    5
    0
    Aug 19, 2002
    Looks like everyone has had a pretty good experience with tiVoHD and Cable One. I have had some problems and I am hoping someone out there has had a similar experience with a solution.

    Short Version.

    Does anyone with a TiVoHD use a multi Stream Card from Cable One. Does anyone with two single stream cards have an issue where the HD Channels do not display in the guide properly.

    Long Version
    I switch to my TiVoHD back in November and requested a Multi Stream Cable Card. When the tech arrived he installed two single stream cards. He proceeded to tell me that two single stream cards will work the same as a multi stream card. Makes sense but i had requested the Multi Stream after talking to TiVo support prior to requesting the cable card from CableOne.

    Some of the channels were not showing up in the guide properly but the tech assured me that they would be there with in 4 hours. As these channels were not high on my priority list(to be honest the only one that i would watch is A&EHD) i did not notice for some time that the channels were not showing properly.

    When i finally had the time to give Cableone a call over the christmas holiday, i put TiVo Support and CableOne support in a conference call. I just figured that i would let them fight it out as to who needed to correct the problem. This was after spending time with both support groups that wanted to blame the problem with the other group.

    I was told, from the Cable one support person, that they had seen problems with a dual single stream card setup and that i shold have better results with the single multi-stream card. So the next business day off that I had was last week. I schedule a support visit on Friday morning and requested the two single stream cards be replaced with a multi-stream card.

    The tech showed up with out a card. The service order stated that they were to look at a problem with my DVR that rent from cable one. The person that was responsible for issuing a cable card was out of the office and the tech could not get one. another vacation day wasted.

    Now when i talked to the local support people this morning, still on hold for corp support in Phoenix, I have been told that they don't have the multi-stream card and my problem is with my TiVo. ugh. starting over again with a cable one-tivo conference call tonight.
     
  8. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
    0
    Nov 18, 2001
    Gulfport,...
    I'm having no issues with two single stream cards. All the channels seem to be there and working just fine.

    I have seen one bit of wierdness lately. Three times now TiVo has told me that there's a channel lineup change and Discovery HD has been added on 494. That would awesome if it were true. 494 is still HD Theater. So now I have two channel 494's, one with guide data for HD Theater, the other shows Discovery HD. But they're both the same freaking channel.
     
  9. IDSmoker

    IDSmoker Member

    329
    0
    Apr 10, 2004
    Boise, ID
    I'm not having any problems with the cablecards either.

    The only issue I've had is the ongoing one where the HD Showtime channel is several hours off from the guide data. I've reported this several times to both CableOne and TiVo without any noticeable effect. I've had this problem since day one and have just learned to put up with it.
     
  10. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
    0
    Nov 18, 2001
    Gulfport,...
    I did catch a commercial earlier this week from CableOne that said they'd soon be adding some of the Discovery channel stuff into the HD lineup. No date of course but at least it seems that I'll finally start getting Discovery HD sometime soon.
     
  11. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
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    Nov 18, 2001
    Gulfport,...
    Got back from a short vacation on Wednesday to find The Learning Channel and Discovery Channel both in HD have been added to the CableOne Biloxi lineup. Finally MythBusters in HD!! :) Discovery is on 425, can't remember exactly which channel TLC is on.
     
  12. Cor

    Cor New Member

    12
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    Oct 17, 2006
    Do not use single stream cards in your TIVO/TV they are obsolete and not supported anymore. better is to request Multistream cards you need 2 for a TIVO 3 and you can use 1 for a TIVO HD.
     
  13. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
    0
    Nov 18, 2001
    Gulfport,...
    Not supported?? Well how in the heck are both of mine working then? You probably should back up such an absolute statement with some facts.

    There's plenty of folks on this forum with single stream cards that are quite happy with them. And more than a few that have asked for multistream cards from their cable company and couldn't get them because the cable company isn't using them.

    Or are you just trolling for a little controversy?
     
  14. Cor

    Cor New Member

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    Oct 17, 2006
    Single stream cards are obsolete. and yes your right there are still out in the field, and yes they are working like a champ. i didn't say that. it is the fact that they are still availble at providers.
     
  15. Cor

    Cor New Member

    12
    0
    Oct 17, 2006
    Forgot to mention we as cable provider use them the Multi Stream cards and we know for a fact that the Single Stream Cards in our department are only used for Toshiba Cable Card TVs because Toshiba had told us that Multi Stream Cards are not supported in their TVs. And this is a FACT. Upgraded the TV myself from this customer and Multi Stream didn't work. Single Stream works like a champ.
     
  16. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
    0
    Nov 18, 2001
    Gulfport,...
    Just a heads up note: CableOne in Biloxi just added History Channel in HD on channel 423.
     
  17. icehole

    icehole New Member

    14
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    Nov 26, 2009
    sorry for necro'n a dead thread, but this subject has already been touched on here..

    Has anyone actually gotten multistream cards from cableone.. According to cable one in boise ID they only offer single stream cards..
     
  18. BiloxiGeek

    BiloxiGeek Reality Challenged

    502
    0
    Nov 18, 2001
    Gulfport,...
    I've asked that question to the corporate level customer support because I'm considering buying one of the new TiVo's that only have the single cablecard slot. The reply I got a couple weeks ago was that they are ordering M-cards and should have them in a few weeks time.
     
  19. IDSmoker

    IDSmoker Member

    329
    0
    Apr 10, 2004
    Boise, ID
    I just got off the phone with cableone support to try to fix a guide issue, since the latest shuffling of CW & FOX hi-def channels resulted in my not getting the correct guide data for the new CW hi-def channel (#485). They recommended that I try re-pairing my cablecards!?!?

    I haven't had to mess with my cablecards since they were installed, so I was surprised at the changes I found in the cablecard sub-menu. I tried running the diagnostics option, but that just caused my S3 to hang (requiring a hard reset).

    While waiting for the diagnostics to run (while I still had hope it wasn't hung), the tech suggested that I switch my Series 3 over to using a multistream cablecard.


    Does anyone have any experience using a multistream cablecard with a Series3 on CableONE?
     
  20. edubbrulez

    edubbrulez Member

    431
    0
    Mar 4, 2004
    SE, PA

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