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CableCARD/Tuning Adapter Issue Charter Rancho Cucamonga, CA

Discussion in 'TiVo Roamio DVRs' started by NetEmpire, Sep 28, 2013.

  1. NetEmpire

    NetEmpire New Member

    4
    0
    Sep 28, 2013
    I am having an ongoing issue with my Tivo Romeo Pro tuning in certain premium and premium HD channels on Charter Rancho Cucamonga's switched digital system.

    Additionally I am only able to record 4 shows, not 6 at a time.

    My CableCARD is Cisco and the firmware is OS Ver: PKEY1.5.2_F.p.1601

    Charter has been out over a half dozen times and switched out the CableCARD and Cisco Tuning Adapter over and over again.

    When everything is rebooted I get all of the channels but within 20 minutes they start dropping. Even the ones that seem stable, can randomly drop and I end up with a recording of a black screen.

    Charter is blaming Tivo.

    How can I have resolve this ASAP?
     
  2. AdamNJ

    AdamNJ New Member

    387
    0
    Aug 22, 2013
    Dunellen, NJ
    See the 5/6 tuner not auth thread: http://www.tivocommunity.com/tivo-vb/showthread.php?t=507973

    Get Charter to update the firmware on the CC. It is too old to support 6 tuners. Tivo says you need 1.5.2.2801. I am using the newest from Cisco 1.5.3.1101 and it has been working fantastic for over a week.
     

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