Yeah, I thought about my reference to her pole climbing abilities after submitting the post. Not before, promise! She had such a great combination of knowledge, charm, looks and physical ability that it was impossible for me to not be very impressed. She came on a Saturday to repair damage caused by an elm branch falling on the fiber optic cable coming from street pole. Verizon PA is very reluctant to schedule Saturday appointments because of the overtime involved. But in this case everything was knocked out - phone, Internet & TV. The ONT had been mounted on exterior wall with plastic inserts and screws in holes drilled into the pointing mortar of the stone center of a house first built in the 1780s! The falling branch ripped the ONT off the wall and up in the air before the cable shredded (elm wood is on the far end of heavy). I dismantled the ONT and remounted it with Tapcon screws directly into stone. Suzie appreciated my work; I'm certain the jerk from yesterday would have resented it as meddling. The incident occurred when the love of my life (past life) was visiting from Germany for a week; also a beautiful woman. Over there you're lucky if you can get initial phone service installed in less than 3 weeks. I told her it was true: In the USA repairs are always completed within 24 hours of trouble even on weekends; and all our phone techs are just like Suzie. Of course! ---- Frontier customers excluded perhaps. FWIW I asked her who was responsible for the repair, me or VZ, as the elm was on my front lawn and had been clearly dead for some time. She said it was still just an act of Nature so it fell on Verizon; if I had been working on the tree and caused the damage, it would have fallen on me (the tab). So I opted to have a tree surgeon (great climber also; didn't notice his butt however) take down the elm as it was still enmeshed with the replacement cable. As far as the jerk from yesterday goes, my life lesson is simple: There are plenty of wonderful people out there. When you encounter somebody new or old with little or no trust and appreciation for you, move on ASAP. There's no point in wasting a second of your short life on them. Actually once we were done, Pete the jerk said that it had been a learning experience for him; that he was the first to admit it when he was wrong. And if I had not held his feet to the fire? I hope what he learned was about civility, not just about S3s and their unique need for 2 cablecards. And I learned that there still is a place for anger in my life, though only as last resort! I trust my blood pressure has stabilized by now. I've been a sniper in picking off S3s in the last 2 seconds of auctions. I think they're great buys. I always ask the sellers if they're happy with the prices they got; they uniformly are. Most are sold because of difficulties caused by their providers, not the TiVos. One of the recent ones, the cheapest, came with 2 SA cards inserted. Piecing together the data, I'm sure the unit went through an estate auction following the death of a subscriber to Comcast Delray Beach/Boca Raton. (the seller doesn't know its history) Comcast down there is clueless as to what the issue is so I'm about to return them to the local facility in a hope that the account is credited properly. Have you ever heard of such a situation?