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CableCARD installation FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by jfh3, Aug 25, 2007.

  1. scooterboy

    scooterboy Coney Island Small

    29,958
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    Mar 27, 2001
    East...
    Amazon has a 30 day return policy, so I don't think I can return it for a full refund. I have had an offer from someone here to buy it from me, so I may just do that.

    Does my tivo have to be connected to the internet to use that? I haven't done that yet (currently using phone line). It's one of the things I was going to do after I got the tivo going.

    Yep - that's what I was going to do.

    What's the latest info on whether the hard drive inside the Expander can be used as an internal upgrade drive? I'd have no problem with busting the Expander open and using that if I knew it would work. It would save me the hassle of selling/returning the Expander and buying another drive.
     
  2. richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Guru Guide/KidZone are associated with your account so I'm pretty sure you don't need broadband for either to work. I'm not sure what's inside the 1TB My DVR Expander. It's almost certainly a WD GP drive. Depending on when it was manufactured it may have the Intellipark "feature" which requires a little more work to get it to, well, work. (More on the fist post of the FAQ linked under my sig). The downside is that opening the case voids the warranty. A bare drive has a three-year warranty. (My DVR Expander only one). I'd take the person that wants it up on the offer.
     
  3. brettatk

    brettatk Thread Killer

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    Oct 11, 2002
    Smyrna, GA
    Thanks, I'll doublecheck mine when I get home. I'm not sure I've ever tried with the highest tier, perhaps that was my only problem.
     
  4. Cor

    Cor New Member

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    Oct 17, 2006
    It's very easy to remember what and how much cards you need for your TIVO series 3.
    If the slots are in the front you need only 1 M-Card.
    If the slots are in the back you need 2 M-cards.
    If you have to swap cards due to faulty cards or moving, make sure you unpair the cards with your provider in their system. Meaning the cards MAC address will be released from the TIVO host-ID. If you install a new card you need your host-ID and Cable Card-ID. In some cases you need only the Serial number. Make sure that the EMMs will be rebuild as well. something only the provider can do. in some cases a hard reboot from the TIVO is needed. i haven't seen this much but occasionally it happened. also if the card is inserted and it starts a download of SW do not interrupt this untill finished then you should see the CC-ID and HOST-ID popping up on your screen.
    It won't take more then about 20-25 minutes including an SW update on the card to get all your services. don't believe when they tell you 8hours or other crap.
     
  5. scooterboy

    scooterboy Coney Island Small

    29,958
    31
    Mar 27, 2001
    East...
    I should have also mentioned that the info I gave you is for Comcast and a Motorola M-card. Other cable providers and/or cable card brands may be different.
     
  6. Tsiehta

    Tsiehta Active Member

    1,636
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    Jul 22, 2002
    PA
    Well, after 1 month, 2 replacement HD XLs, multiple X multiple M- and S- cards, and a comcast rep spending 11 hours in my home (we're friends now), I can report a working Tivo.

    Ended up working with 2 S cards. Interesting point, the comcast rep was working on another Tivo box locally, and said that one thing my outlet did not have on their end was a code telling it that a Tivo/or Tivo-like device was one it. Not sure what actually was the solution, just know it now works.

    Now, to re input all my season passes, figure out hot to reconnect Netflix, and to return the Tivo box and get my refund.

    Yay!
     
  7. richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Phew! Congrats and enjoy!

    :)
     
  8. c0chrane1971

    c0chrane1971 New Member

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    Jan 16, 2010
  9. slowbiscuit

    slowbiscuit FUBAR

    3,507
    19
    Sep 19, 2006
    In the ATL
    No more so than the average CC install tech, or the frontline people that you call.

    They do this on purpose because they don't want you using 3rd-party devices.
     
  10. scooterboy

    scooterboy Coney Island Small

    29,958
    31
    Mar 27, 2001
    East...
    Update: the potential buyer decided not to, so I was left with the decision whether to use the Expander or not.

    On the one hand, I could sell it on eBay, buy a bare drive, and do an internal upgrade.

    On the other hand, I could plug the Expander in and be done.

    I plugged it in tonight. :) I'm hoping the 1TB unit will have a better track record than the 500GB unit did, and/or that mine will last at least a year. If and when it fails, I'll do an internal upgrade then.

    Today, laziness won. :)
     
  11. richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Hey, I might have done the same thing...so it's obviously not a bad decision. ;) AFAIK no one is complaining about the 1TB My DVR Expanders to date so no news is good news. Enjoy! :up:
     
  12. pl1

    pl1 Active Member

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    Jan 17, 2007
    MA
    Does anyone know if this sounds like a cableCARD gone bad? (Meaning, I can get local channels, nothing much else.) Once a week or so, I lose the validation/pairing on my cableCARD. A warm or cold restart resets it and if I have Comcast send it a hit, I'm good for another week.

    I thought maybe it was my original S3, but I replaced that with a new THD. Now the THD lost it's validation/pairing almost exactly 1 week after it was installed. To me, that DOES look like it's the cableCARD and I'm having Comcast come out with a new card this Saturday.

    It just seems awfully weird to me that a cableCARD works for two+ years and then starts acting up. I have read that too many hits can cause the card to bad.
     
  13. drhankz

    drhankz New Member

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    Jan 14, 2008
    Salem NH
    FUNNY you should ask that - the same thing just happened to me.

    I have 5 DVRs with CableCards and TWO Comcast HD Boxes with
    CableCards.

    About 4 weeks ago - the (2) Comcast Boxes stopped working.
    WHY?

    I can tell you but can you KEEP a SECRET :p
     
  14. pl1

    pl1 Active Member

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    Jan 17, 2007
    MA
    I'm guessing you returned the two Comcast boxes!
     
  15. drhankz

    drhankz New Member

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    Jan 14, 2008
    Salem NH
    No Way - Comcast came out and diagnosed the problem - THAT THEY CREATED.

    It turns out they made some IMPROVEMENT in Signal Strength
    in the Neighborhood. The Signal was TOO HOT for the CableCards.

    We put in a 6db attenuator and all is well again.

    Just for laughs - you might want to check your signal strength on TiVo.

    If it is NOT PEGGED - then it is probably some pairing problem.
    CableCards either work or don't work. Working partially is usually
    a Database [aka Pairing problem].
     
  16. cjv2

    cjv2 New Member

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    Dec 15, 2009
    Atlanta, GA
    Only if you hit them without gloves on. You should always wear gloves when hitting the cards. :eek:
     
  17. pl1

    pl1 Active Member

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    Jan 17, 2007
    MA
    While I would totally agree with you there, as I said, they worked perfectly fine for two plus years.

    When the tech came out Sunday, he swapped cards from the S3 to the THD, he called in the host and id, and he tested the signal strength.

    This morning, when I call in, the CSR let me read off the host and data ID and they matched fine. And, as I say, a reboot is all that was needed to get the channels back.

    I saw in a thread somewhere that there might be a time-out happening.

    I will check the signal strength, to make sure it is not too strong.
     
  18. pl1

    pl1 Active Member

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    Jan 17, 2007
    MA
    :up:
     
  19. drhankz

    drhankz New Member

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    Jan 14, 2008
    Salem NH
    The Crypto Keys do time-out - but since you got new keys on Sunday
    they clearly should not have timed out yet.
     
  20. pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    Ok, this is getting real funky now!

    Since I am suppoesd to get a new cableCARD this next Saturday, I decided to put my original 160g drive back in, figuring it would be identical for the pairing information.

    But, when I installed the original 160g drive, the pairing failed.

    When I put my upgraded 1T drive back in, the cableCARD is paired properly. I checked the data and host and they are identical for both hard drives. I don't get it.

    When the cableCARD was first installed last week, it was installed with the 160g drive. I then pulled it and upgraded to a 1t drive. It worked fine upgrading the drive.

    I don't understand at all what is going on here! Now I'm wondering if it's the upgrade procedure or the cableCARD. I'm very confused.

    I think what I need to do is to concentrate on getting the 1t drive paired with the cableCARD and leave well enough alone. And be happy. :cool:

    I used WinMFS, which is supposed to keep the cableCARD settings. I wonder if the hits that Comcast sent today affected the new drive pairing in some way?
     

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