first, we were told by both a comcast rep and a tech that we could pick up cablecards at the comcast office. guess what? you can't. they have to schedule a tech to come out and do it. seems like the tech would have known that. so, now it'll be 19 days before a tech can get out. comcast is beyond the pale. i can't even describe how aggravating. ah! thread hijack, and vent, over.