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Cable company went all digital now no guide?

Discussion in 'TiVo Premiere DVRs' started by kelleyseiler, Apr 5, 2012.

  1. Apr 5, 2012 #1 of 29

    kelleyseiler New Member

    Apr 27, 2009
    I have a series 4 Tivo and last week my local cable company (Antietam Cable) went all digital, since then almost all of my season passes no longer work because the channels they recorded from are no longer there. ie. channel 65 Bravo is now 65-1 and there is no guide for that channel. I am lost! Will I have to get a M-card from my cable office (and pay an additional $4.00 a month) to use my Tivo?
  2. Apr 5, 2012 #2 of 29

    kwajr New Member

    Dec 31, 2010
    yes but first card should be free
  3. Apr 7, 2012 #3 of 29

    aadam101 Tell me a joke

    Jul 14, 2002

    Did you rerun guided setup? If you didn't have 65-1 before, Tivo probably doesn't know the channel exists.
  4. sethw

    sethw New Member

    Dec 27, 2008
    I am also experiencing this frustration, Kelley. I tried to explain this situation to the Tivo "lineup team," but apparently they fail to comprehend the difference between ATSC and NTSC. The only reason we should need a cable card is if we want to receive pay-per-view or scrambled premium channels. I even sent them the link to Antietam Cable's web site where they showed the Discovery Channel as 45.0.

    Tivo responded to my explanation by sending me a canned response that said they verified the lineup and told me to contact my cable provider. So I am supposed to contact Antietam Cable about my problem with Tivo's equipment?
  5. mikeyts

    mikeyts Stream Warrior

    Jul 10, 2004
    San Diego,...
    TiVo's inability to map QAM channels, clear or encrypted, without a CableCARD is an ancient issue. Search this and the S3 forum for thread titles with "QAM" in them.

    The earliest thread about this issue that I can find is from September 2006. TiVo has not come up with a way to provide guide data for digital systems without a CableCARD in all of that time--I doubt that it's going to happen.
  6. WVZR1

    WVZR1 Member

    Jul 30, 2008
    The WV...
    They seem "prepared" and the checks required by you are pretty straight forward as to what is required on you're end of the "conversion"!!


    A "cable/card" when available using digital-cable is certainly the preferred! A simple "walk-in" to local office or phone call should get you all of the help you need.
  7. compnurd

    compnurd Active Member

    Oct 6, 2011
    This is nothing new.... you need a cable card
  8. atmuscarella

    atmuscarella Well-Known Member

    Oct 11, 2005
    Rochester NY
    Nothing wrong with your TiVo, it requires a cable card to work with digital cable. You and others may not like it but that is the way it has been since the first Series 3 TiVo was released. So the instructions to contact your cable provider are correct.
  9. ajwees41

    ajwees41 Active Member

    May 7, 2006
    don't always assume not all cable providers offer first one free.
  10. lujan

    lujan Member

    May 24, 2010
    That's true. My cable company is Comcast and they charge for the first one. I sent them back the cable card and the digital boxes and now just have the outdoor antenna attached to the TiVo. Works just fine.
  11. ajwees41

    ajwees41 Active Member

    May 7, 2006
    Cox also charges for the 1st one.
  12. mattack

    mattack Active Member

    Apr 9, 2001
    They charge for the first one EVEN IF YOU HAVE NO CABLE BOXES?

    The "first one free" is really instead of the cable box that would be with the digital subscription...
  13. mikeyts

    mikeyts Stream Warrior

    Jul 10, 2004
    San Diego,...
    I do not now nor have I ever had cable service where each and every leased STB was not a separate line item with yet another item for service on that STB (not a lot--Cox "Advanced TV" is $4 per).
  14. ajwees41

    ajwees41 Active Member

    May 7, 2006
    yes Cox does they do not offer the the first piece of equipment free like other companies do.
  15. sharkster

    sharkster Well-Known Member

    Jul 3, 2004
    With Charter (here anyway) the 'first one is free' has a caveat that you have MORE than one.

    If I only have one cable box I am charged $5. If I have two cable boxes I am only charged $5.

    The same applies to my CABLECards - If I only had one, I'd be charged $2. Since I have two I am charged only $2.

    I still have one cable box, so I'm charged $5 for that now, whereas when I had three cable boxes I was charged $10 ($5 for each of the two ADDITIONAL ones, beyond the first 'free' one).
  16. sethw

    sethw New Member

    Dec 27, 2008
    Attention everyone: this is not 2006. I was trying to use a Tivo Premiere. I tuned in channel 45.0 just fine on the Tivo. It even showed up as *DSC. To suggest that the Tivo device cannot map the channels is ridiculous. If it can map a channel to *DSC, it can map it to DSC.

    If Tivo even did nothing more than give their users the ability to manually map the channels as a last resort, I could have worked with that. Do you want to try to explain why they "can't" do that, too?

    There is a monthly charge for the cable card and I would have an inferior quality of service if I installed it. Pay more for less service? Does that really make sense to you all?
  17. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    Apr 17, 2000
    Most cable companies are shifting toward encrypting all channels to prevent theft via clear QAM. (if you pay for internet only you can still access clear QAM channels) In fact a few of them are seeking waivers to allow encrypting of even the local channels so you wont be able to get anything without a box or CableCARD.

    It may be possible for TiVo to offer this feature, and may have even been beneficial 4 years ago, but as it is now it's probably not worth their time since the feature will soon be useless. (or close to it)

  18. lrhorer

    lrhorer Active Member

    Aug 31, 2003
    There is no way for the TiVo to know to which stream the channel should be mapped. This is inherent in the CableCard design and was the intent of separable security from the outset. Every receiver is intended to have a security device, and that device is the CableCard.

    It can most certainly be done, but it is a bad idea, like allowing certain people to cheat on their taxes. The whole idea of separable security, demanded by the FCC for the benefit of CATV subscribers (and hated by the CATV companies, BTW) was intended to be ubiquitous. The other option is no 3rd party devices like DVRs or DCR TVs, at all.

    Your service would in absolutely no way be inferior. Exactly what makes you think it would be inferior, and in what way? You may not be interested in the additional channels to which it would potentially allow you access, but that is certainly not inferior service.
  19. lrhorer

    lrhorer Active Member

    Aug 31, 2003
    Sure. It's availabel on any modified TiVo, for that matter.

    It is only "beneficial" in the most short sighted and self-centered terms, with a few very narrow exceptions. It is certainly beneficial on any system that does not report their channel line-up to Tribune Media.

    It's not far from it right now, in the sense it is only of any use for anyone who does not have a CableCard. By the FCC's intent, that is essentially no one who has cable.
  20. hasservision

    hasservision TiVo Tinkerer

    Jul 16, 2007
    Pacifica, CA
    This just happened to me back on Sept. 12th. I live in an apartment building that offers what it called "free cable", although it's comcast without personally subscribing to comcast. So when I moved in 6 years ago I bought a Tivo and everything was just peachy.
    Now that Comcast took away even the local SD channels, I decided to rescan, and found I was receiving the local OTA digital signals through the cable. Of course the channels say what they are but don't have any program info.

    I know I either need to officially subscribe to comcast & get a cable card, or go OTA (which I have tried with a low power indoor antenna & I only receive 1 or 2 channels).
    My question is... what would happen if I plug the "cable" cable into the OTA slot on the back of the tivo? Would the Tivo receive the required frequencies for the OTA, and give me the correct channel guide/info? Or would that hurt the Tivo?!?!

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