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C133 error (Problem with service) BIG EXCLAMATION POINT !

Discussion in 'TiVo Roamio DVRs' started by bdspilot, Oct 30, 2013.

  1. marlond

    marlond New Member

    Dec 23, 2004
    New York City
    I literally laughed out loud! Service is down, ads still rolling.
  2. gothaggis

    gothaggis New Member

    Mar 3, 2010
    I rebooted my tivo before coming here to see what the issue is. Now I don't have any pay channels. So now I get to deal with comcast, ugh.
  3. rainwater

    rainwater Active Member

    Sep 21, 2004
    Well that has nothing to do with the C133 error being discussed here. No way a TiVo service outage would cause that.
  4. nooneuknow

    nooneuknow TiVo User Since 2007

    I'd reboot it again, and manually unplug the Tuning Adapter (if you have one) for at least 15 seconds after the reboot starts.

    Tuning Adapters don't truly get reset by a TiVo reboot, the flashing light is just it saying "I've lost communication with the device (TiVo) to which I am attached, or am I?".

    Sometime a reboot brings the cablecard up in a way that's incomplete, and a second one will bring it back.

    Sometimes it takes up to 15 minutes to get all the premium tables read-in, if a complete re-read of them to the cablecard is necessary, because the card has to read in all the basics, then work it's way up to the premiums, which come last.
  5. morac

    morac Cat God

    Mar 14, 2003
    I brought this up the last time this happened, but TiVo really should put something on their web site about this. TiVo did tweet about the problem, but not everyone uses Twitter.
  6. astrohip

    astrohip Active Member TCF Club

    Jan 6, 2003
    Houston & Brenham TX
    This is what irritates me the most. Having a network outage is going to happen. It's inevitable (although they should be infrequent, and short-lived). And really, most of us wouldn't even care, as long as it was resolved forthwith.

    But to make core functions dependent on talking to the mothership is incredibly poor design, and even worse, arrogant. I've always been a defender of TiVo, but this is (IMHO) very close to the type of behavior that will drive me away. As much as I love TiVo, I don't want my recording functionality dependent on their largesse.
  7. nooneuknow

    nooneuknow TiVo User Since 2007

    At least there will always be this thread to reference, when TiVo worshippers and fanboys claim this NEVER happens, or it's ALWAYS on the user's end (it's YOUR network problem, it's YOUR router), or TiVo tells you it's NOT due to ANYTHING they are aware of, or.............never mind I stopped myself.
  8. gothaggis

    gothaggis New Member

    Mar 3, 2010
    Yes, I'm saying I rebooted my tivo due to me thinking a reboot may solve the C133 error (before coming here and realizing it was a TiVo server issue), and after it rebooted (twice) I have no premium channels, so I'm having to involve comcrap. Have been on hold for 45 minutes so far. I probably need to find that comcast cable card phone number to make things go quickly.
  9. nooneuknow

    nooneuknow TiVo User Since 2007

    Did you read this post http://www.tivocommunity.com/tivo-vb/showthread.php?p=9918645#post9918645 ?

    Have you looked at the cablecard and (if relevant) Tuning Adapter diag screens? If you have ever looked at the status of the essential screens, there may be some helpful data there that might even stand out.
  10. rgr

    rgr Member

    Feb 21, 2003
    Had I known that TiVo service would be down every 3 or so days and make using the Roamio unusable for many functions (for instance I can't "View Upcoming Episodes" or do a search) I would NOT have moved away from my series3.

    TiVo needs to have relevant functions fall back to searching against the downloaded database and not be reliant on access to apparently unstable tivo servers.
  11. morac

    morac Cat God

    Mar 14, 2003
    Seems to be back up as the C133 error went away and service connections have gotten past the download stage.

    All my apps are still missing. If they don't come back after the connection finishes, I'll try rebooting.
  12. nooneuknow

    nooneuknow TiVo User Since 2007

    Quick way to just reboot the HDUI and make it attempt it's own (real-time) connection is (from TiVo Central): Thumbs-Down, Thumbs-Up, Play, Play.

    Managed to force a manual TiVo Service Connection, still C133 error, tried UI reboot sequence, and hard-reboot, still there.

    I'm a tad concerned that people doing full/hard reboots might wind up with data corruption, especially if the indexing/GC is in a vulnerable state.

    It's rare, but it DOES happen. Just like 3 page long threads on a day-long C133 error, which might double the chances, and then quadruple it for those frequently rebooting without letting the databases settle.
  13. zentsang

    zentsang New Member

    May 9, 2013
    Oviedo, Florida here.

    I also have the C133 error on all my Tivo Premiere 4 and Mini's. Did the usual reboots and still have the error. However, one of my Mini's has successfully made it through the Network Connection exercise under the Settings and shows successful. But when I back out to Tivo Central... I still have the C133 error.

    The thing that puzzles me is why does Netflix and Hulu Plus route through Tivo Servers anyway? If the Tivo has internet access and the Tivo Servers go down ... you should still be able to use Netflix and Hulu Plus! WTF Tivo?
  14. nooneuknow

    nooneuknow TiVo User Since 2007

    It's a security measure to stop people from running unsubscribed TiVos and getting any use out of anything. TiVo HD, Series 3, and earlier could do this. The first software shipped on the Premiere allowed it if it NEVER made a connection, so they closed up that loophole hard and fast.

    I think since a lifetime sub stays with the unit and not the user, they should be somewhat unlocked, and not subject to revocation of service that is PAID IN FULL. IMHO. I guess they are too scared to let anything ever be in that state, instead requiring constant internet to work, in fear it would lead to a TiVo unlock hack (which if TiVo does their usual level of work, and testing, it likely would). IMHO
  15. Millionaire2K

    Millionaire2K New Member

    Jun 15, 2008
    I have this error on ALL 3 of my Tivo's.

    And Prem
  16. AdamNJ

    AdamNJ New Member

    Aug 22, 2013
    Dunellen, NJ
    I've got the error happening on my box too

    Anyone else notice that the annoying popup ads and ad in tivo central still works? Funny ain't it?
  17. rainwater

    rainwater Active Member

    Sep 21, 2004
    Pretty sure everyone is getting the error. And the ads are downloaded to the box so it is not surprising they still work.
  18. tvmaster2

    tvmaster2 New Member

    Sep 9, 2006
    yes...ads are AOK...that is funny, isn't it?
  19. caughey

    caughey Member

    May 26, 2007
    Orange County
    That's a neat trick, where did you learn that? It didn't help, but it's neat.

    Like you I was able to get through a manual connection--the first failed during the download, the next two didn't even make it through the connection step, but the fourth time worked.

    Some people said they weren't able to stop recordings in progress, but I can do that. I couldn't cancel an upcoming recording, but i could schedule a new recording, but then I couldn't cancel that one either. Odd behavior, that. TiVo-TiVo transfer seems to work fine.

    I had a moment of panic (that's too strong a word) when I noticed it wasn't recording a couple of my Tuesday shows, then I realized they were repeats. Phew!

    I've had several normally reliable sites misbehaving lately. I think all the IT people have been drafted to fix Obamacare.
  20. nooneuknow

    nooneuknow TiVo User Since 2007

    Plus they still generate revenue for TiVo for every single time somebody brings the subject up and everybody clicks all the ads to check if all of theirs work. All those ad clicks are saved and WILL BE uploaded once the service is back up.

    We lose functionality, TiVo still makes money, and then some, just because every mention of the ads still working makes people itchy to check them!

    In what world is THIS right? Oh yeah, in the world of those worried more about TiVo going out of business than anything else. I sure hope those folks are giving a standing ovation to TiVo right now!

    Support TiVo, and keep them in business by clicking on ads instead of the things you can't use! Click faster!!!! Keep clicking!!!!!!!

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